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Hotel Casa Amelia

3.0 star property
Hotel with a full-service spa, steps from Church of Our Lady of the Remedies

Choose dates to view prices

Photo gallery for Hotel Casa Amelia

View from property
Premium bedding, in-room safe, blackout curtains, free WiFi
Front of property
Lobby sitting area
Premium bedding, in-room safe, blackout curtains, free WiFi
Hotel Casa Amelia near Lake Petén Itzá offers a quiet retreat with a rooftop terrace and spa massages. Enjoy in-room WiFi and an international restaurant. Helpful staff can guide you to nearby Las Guacamayas Biological Station.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • 24/7 front desk
  • Room service
The current price is S$85
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
Cable channels
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
Cable channels
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
Cable channels
In-room safe
  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 King Bed, Lake View

Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Room, 1 King Bed, Lake View

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
Cable channels
In-room safe
  • 16 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Lake View

Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Room, Lake View

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
Cable channels
In-room safe
  • 16 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
Cable channels
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Double Room

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
Cable channels
In-room safe
  • 1 sq m
  • Sleeps 2
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
Cable channels
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed
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About the area

Map
Calle La Unión, Flores, Petén

What's nearby

  • Church of Our Lady of the Remedies - 2 min walk - 0.2 km
  • Las Guacamayas Biological Station - 2 min walk - 0.2 km
  • Flores Dock - 3 min walk - 0.3 km
  • Maya Mall - 10 min walk - 0.9 km
  • Central Park - 13 min walk - 1.1 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 4 min drive

Restaurants

  • ‪Raices Bar & Grill - ‬3 min walk
  • ‪El Sótano - ‬4 min walk
  • ‪Ristoranto Terrazzo - ‬2 min walk
  • ‪Maracuyá - ‬5 min walk
  • ‪Maple & Tocino - ‬2 min walk

About this property

Hotel Casa Amelia

Hotel near Lake Petén Itzá
Located close to Church of Our Lady of the Remedies and Las Guacamayas Biological Station, Hotel Casa Amelia provides free airport drop-off, a rooftop terrace and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Restaurante Casa Amelia, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), smoke-free property and concierge services
  • Luggage storage, a 24-hour front desk and tour/ticket information
  • A front desk safe
Room features
All guest rooms at Hotel Casa Amelia feature perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 26-inch TVs with cable channels
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport drop-off shuttle from 6:00 AM to 8:00 PM at scheduled times and on request

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: USD 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante Casa Amelia

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 16.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 5 per person
  • Rollaway bed fee: USD 16.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Amelia Flores
Hotel Casa Amelia
Casa Amelia Flores
Casa Amelia
Hotel Casa Amelia Hotel
Hotel Casa Amelia Flores
Hotel Casa Amelia Hotel Flores

Frequently asked questions

Is Hotel Casa Amelia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Casa Amelia?

As of 31 Oct, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Amelia on 20 Nov, 2025 start from S$84.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Amelia?

Hotel Casa Amelia doesn't offer parking.

What time is check-in at Hotel Casa Amelia?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Amelia?

Checkout is at 1:00 PM.

Does Hotel Casa Amelia provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs from 6:00 AM to 8:00 PM on request.

Where is Hotel Casa Amelia located?

Situated near the beach, this spa hotel is within a 5-minute walk of Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 15 minutes.

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Hotel Casa Amelia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 80 reviews
Rating 8 - Good. 26 out of 80 reviews
Rating 6 - Okay. 15 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and have a relaxing vacation is close to everything and at the same time is quiet
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan

Clean ,affordable great staff very knowledgeable and property was centrally located. Would definitely stay there again if in the area .
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Great hotel in fantastic location overlooking the water. Nice restaurant downstairs and cool rooftop terrace to have a few quite beers. Staff were super nice and helpful.

2/10 Terrible

Georgina

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed one night! And thank God for that! I would’ve change to a different hotel! If I had to stay more day. The room was okay, we were in the 3rd floor, which is the roof! The really horrible part is that you can hear everything outside. You can’t really rest at all! At least not till everyone else goes to bed. But you will still hear the cars passing through. I got no rest.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the free airport pickup, and the Rooftop terrace view
Stayed 1 night in Oct 2025

6/10 Okay

zara

Liked: Cleanliness, staff & service

It was ok...

Maybe it was the room we got, we got the penthouse on the roof. When we first came in, there was no power so it took a while for the water to start coming through. but these things usually don't bother me. These were my issues with the room... no mirror in the bathroom or place to hang your towels. The AC made this loud noise while sleeping at night. The shower dint have flat walls so if you're tall, it will be a complicated shower LOL That being said, the staff was really nice and it's central. Flores is so tiny no matter where you stay on the island. you will be central. Maybe the other rooms aren't as bad but I don't think our room was worth $90/night.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay in Flores, staff were very helpful and helped with bags, our questions and taxi to the airport. We had the very top room with a great view over the water and our own spiral staircase! The town is small so easy to walk around and get everywhere from here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff, & also restaurant & housekeeping staff were helpful & really friendly. The room had plenty of space for 3 of us our stuff, beds were quite comfortable. We ate several meals in the restaurant—everything was quite good. We would definitely stay again if we get an opportunity!
Stayed 3 nights in Feb 2025

6/10 Okay

José

Liked: Cleanliness
No me gustó que no te dan llaves, y siempre que sales tienes que tocar para que te habrán
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great room, poor staff

The room was quite comfortable and clean, and aircon works well. I did not understand why they had wall lamps on both sides of bed with no possibility to turn it on, nor the fan on the ceiling. Internet works sometimes. When there was heavy rain, then the internet service could be spotty. Reception was not really helpful. I kept asking them for a shuttle and they never responded. So I took a tuktuk from the airport to the hotel instead. I tried to wait for a tour to come pick me up but the lobby was completely dark and I tried opening the door to look but did not see anyone. I went back to my room wondering about the tour group and fell asleep. About 20 minutes later, the tour person came, and they tried to knock on my door. Which was stupid because I am profoundly deaf and would not be able to hear the door. They shared surveillance camera with the tour guide. I wondered about my privacy concerns. I don't know if I would come back here due to the reception.
Stayed 2 nights in Jul 2024

10/10 Excellent

Annette

Is an excellent hotel. The hotel was cleaned and staffs were friendly. The restaurant served good food. The location was excellent and the Wifi was very good to connect. Also, it had hot water and air conditioning. We recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Mar 2024

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and affordable hotel to stay at!! the restaurant downstairs is super nice and convenient. great to have AC in the room too as it gets sooooo hot in flores. the view from the room was beautiful and the sunsets were great! only feedback is that the wifi was really bad from the room and wouldn’t connect. other than that great stay!!
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

En connaissance de cause, je chercherai ailleurs

Après les avis donnés par les différents touristes y ayant séjourné, j'ai été assez déçue. En arrivant, des serviettes de bain présentaient des traces de sang, les toilettes ne fonctionnaient pas... La robinetterie du lavabo ne tient pas, le mitigeur de la douche est peu fonctionnel. A part ça, le reste est propre. Au restaurant, que ce soit au petit déjeuner ou au repas, il faut arriver avant qu'il y ait plus de 3 personnes dans la salle sinon ils sont complètement désorganisés et vous pouvez attendre 30 minutes sans avoir ce que vous avez commandé (si vous avez pu commander), vous êtes obligés de leur rappeler votre existence. Cela dit, la nourriture y est bonne. Positionnement géographique bruyant même si joli point de vue si vous prenez une chambre côté fleuve. J'ai pris tout ça avec philosophie mais ça reste décevant.
Stayed 2 nights in Mar 2023

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of the city or town
Stayed 1 night in Dec 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place Great Price

I really liked this hotel, they put me in a room on top of the roof overlooking the lake. Everything is in super close walking distance, it was clean and it had air conditioning.
Stayed 3 nights in Nov 2022

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer im obersten Stock mit großer Dachterrasse sind fantastisch. Die Beschäftigten des Hotels sind alle sehr nett und hilfsbereit.
Stayed 2 nights in Oct 2022

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It overlooks the lake. Clean and friendly. Nice restaurant. Beds very comfortable.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing property but get some wifi

Great property, great location, great staff. Poor wifi.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little island, and this hotel. The views on the lake from the rooms are magical, the staff was awesome, and the restaurant on the ground floor made delicious local dishes. I would love to stay here again.
Stayed 1 night in Apr 2022

6/10 Okay

veronica

Disliked: Cleanliness

Déçue

La terrace et l’emplacement de l’hôtel excellent mais il avait beaucoup de bruit tard la nuit et des insectes dans la toilette de la chambre,les fourmis de la terrace aller dans la chambre.
Stayed 2 nights in Mar 2022

8/10 Good

elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last stop on a solo Guatemala trip

I really enjoyed my stay - I had a room on the third floor that opened up to the rooftop terrace. I enjoyed sitting on the roof listening to music, drinking beers & enjoying the sunset. It was nice that the hotel was right on the water. The room was very clean with great air conditioning, a pretty comfortable bed and soap/toiletries were provided. My only issue was that one morning when I woke up to take a shower there was no water coming from either the sink or shower head. I also had problems with hot water on two days. This was my last stop in Guatemala so I was somewhat used to this but it was a bit frustrating. My last night there was no hot water and I just decided to wait until the morning for a shower, but it was the same situation in the morning. I did finally let the front desk aware of this which they attempted to fix but it was too late since I was shortly checking out, I do recognize that I should have informed them of the problem earlier. Other than this issue, I did enjoy my stay at this hotel.
Stayed 3 nights in Dec 2021

10/10 Excellent

Randy, Golden, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view was great, having a good restaurant with good food was enjoyable.
Stayed 1 night in Jan 2020

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención y servicios

Increíble la atención en el hotel. Nos dejaron entrar antes de la hora estipulada. En el restaurante estuvieron muy amables y atentos a cada una de nuestras peticiones. Volvería otra vez. El cuarto también bastante cómodo y amplio.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel has a good location and nice terrace. The room on the top floor has a great view but the ceiling is really low and not good for anyone tall. We were moved to a new room but the AC unit barely worked and was extremely loud.
Stayed 3 nights in Nov 2019