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Hotel Santana

3.0 star property
Beach hotel with outdoor pool

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Photo gallery for Hotel Santana

Terrace/patio
Restaurant
1 bedroom, in-room safe, desk, free WiFi
Outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 3 Double Beds

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room, 3 Double Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 5
  • 3 Single Beds
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About the area

Map
Calle 30 de Junio, Flores, Peten

What's nearby

  • Flores Dock - 1 min walk - 0.0 km
  • Church of Our Lady of the Remedies - 3 min walk - 0.3 km
  • Maya Mall - 8 min walk - 0.7 km
  • Central Park - 11 min walk - 1.0 km
  • San Miguel & Tayazal - 19 min drive - 5.4 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬1 min walk
  • ‪Raices Del Lago - ‬34 min drive
  • ‪Ristoranto Terrazzo - ‬4 min walk
  • ‪Pollo Campero - ‬9 min walk

About this property

Hotel Santana

Property highlights
Take advantage of a terrace, a coffee shop/cafe and laundry facilities at Hotel Santana. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • A 24-hour front desk, a front desk safe and tour/ticket information
  • Concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Santana boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

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The price is S$136
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Does Hotel Santana have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santana?

This hotel doesn't offer parking.

What time is check-in at Hotel Santana?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santana?

Checkout is at 1 PM.

Where is Hotel Santana located?

Situated in Flores, this beach hotel is within a 10-minute walk of Flores Dock, Church of Our Lady of the Remedies, and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 10 minutes.

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Hotel Santana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 123 reviews
Rating 8 - Good. 36 out of 123 reviews
Rating 6 - Okay. 13 out of 123 reviews
Rating 4 - Poor. 6 out of 123 reviews
Rating 2 - Terrible. 3 out of 123 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.
Stayed 1 night in Jun 2025

10/10

Perfect place to stay while we explore Tikal.
Stayed 2 nights in Jan 2025

10/10

Great Bar
Stayed 2 nights in Feb 2025

10/10

It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite.
Stayed 1 night in Nov 2024

10/10

I like the breakfast and that it is close to the lake.
Stayed 2 nights in May 2024

10/10

Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Stayed 1 night in Mar 2024

8/10

Great location for walkability to everything in Flores. Staff were very friendly and the included breakfast was excellent! Room was in decent condition, loved the hammock overlooking the lake on the balcony, but the room lacked a black out curtain and the bed sheets were thin. They arranged transport for us from the airport and back and that was great. LOTS of noise from the disco across the street, the boats playing music, and just general noise within the hotel and from the street. If you need quiet, would not recommend, but otherwise this was a good place to stay in Flores.

6/10

The Hotel facilities were good, the staff excellent and the staff friendly. However if you want a good night sleep DO NOT stay at this hotel. There is a disco tech right across the street that provides more decibels of noise to 1AM than one can endure.
Stayed 3 nights in Feb 2025

10/10

Noce place to stay in Flores
Stayed 5 nights in Mar 2024

10/10

Awesome room view with balcony and hammock. Very frienfly staff Walkable small Island
Stayed 2 nights in Oct 2024

10/10

Lovely hotel but a lot of noise outside. Not the hotels fault.
Stayed 3 nights in Jan 2025

10/10

We loved this hotel. It makes you feel like home!
Stayed 3 nights in Apr 2024

8/10

Good location within the island of Flores
Stayed 2 nights in Feb 2024

10/10

I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Stayed 2 nights in Aug 2024

10/10

Nice hotel, nice location and view from room. Room OK, services OK.
Stayed 1 night in Sep 2023

10/10

The Hotel was very clean, professional customer service. Location was great, view espectacular from room balcony. Close to everything and safe.
Stayed 4 nights in Apr 2023

8/10

Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake
Stayed 3 nights in Jan 2024

8/10

Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds
Stayed 1 night in Mar 2024

10/10

The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
Stayed 1 night in May 2024

10/10

Totally cute hotel. Clean. Safe. Staff was super friendly and accommodating. Breakfast was delicious. AC worked great. Fabulous showers. Beautiful view from the balcony. Perfect place to relax after visiting Tixal and Yaxhá.
View from the room.
Stayed 3 nights in Sep 2024

10/10

I had such an amazing time at this hotel, the stuff were very friendly and was always there to help when I needed help to get around or book any activities! I highly recommended this hotel to anyone visiting Guatemala 😊
Stayed 2 nights in Feb 2023

8/10

The lake
Stayed 3 nights in May 2024

8/10

Loud thumping dance music going next door or below our room every night sometimes until 1 am.
Stayed 4 nights in Feb 2025

10/10

The views are beautiful from the lakeside rooms. Best balconies to look at the sunset and lay in the hammocks. Nice restaurant downstairs with best margaritas and food, and very attentive and kind staff members to help. Great location and comfortable beds and warm water and good water pressure.
Stayed 2 nights in Jan 2024

10/10

Great 👍
Stayed 1 night in Feb 2024