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"Bathroom smelt of damp "

"Gffgg"

"The door lock to our room didn’t lock properly, so we had to baracade the door to stop anyone entering during the night. Especially when the BBC news that weekend we stayed says unwanted people are entering hotel rooms with thefts and rape cases are on the up - Not good! The layout of our rooms have health and safety issues we could’ve easily tripped down the dark staircase from the bathroom to our bedroom. On a good point the rooms were very clean, so a great job from the maids\cleaners. "

"Big room and cosy "

"The towels in the room were stained and there were makeup marks on the soap dispenser. Also marks on the chair and floor. I don’t think that room was cleaned well."

"Great location, very clean and excellent staff."

"The room was ok, the hotel is a bit dated and basic but it’s a reasonable price so my expectations were not high and therefore it was fine for a night. "

"Overall very good customer service and very friendly "

"Staff are so kind friendly and funny The lady who checked us in it was her second day and she did amazing, thank you for being so great. Also so lovely to see the support when needed from her colleague who was a great trainer. it’s was clear they were a great team already A friendly welcome and a great room after a long journey is amazing. Thank you "