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Prime Hotel

3.0 star property
Hotel in Fort McMurray with free breakfast and 24-hour front desk

Choose dates to view prices

Prime Hotel, in the city center, offers a complimentary full breakfast. Relax by the lobby fireplace or stay connected with in-room WiFi. The helpful staff receives consistent praise, and guests appreciate access to a nearby health club.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for King Bachelor with Kitchenette

Premium bedding, down duvets, desk, soundproofing

King Bachelor with Kitchenette

8.8 out of 10
Excellent
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Private kitchenette

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, desk, soundproofing

Executive Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bachelor

Premium bedding, down duvets, desk, soundproofing

King Bachelor

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Express Room

Premium bedding, down duvets, desk, soundproofing

King Express Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 570 reviews
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About the area

Map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8

What's nearby

  • Peter Pond Mall - 10 min walk - 0.9 km
  • Rivers Casino - 10 min walk - 0.9 km
  • MacDonald Island Park - 15 min walk - 1.3 km
  • Northern Lights Regional Health Center - 2 min drive - 2.6 km
  • Heritage Park - 4 min drive - 3.6 km

Getting around

  • Fort McMurray, AB (YMM) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪New York Fries - Peter Pond Mall - ‬12 min walk
  • ‪The Keg Steakhouse + Bar - ‬7 min walk
  • ‪Earls - ‬6 min walk

About this property

Prime Hotel

Hotel in the city centre
Free on-the-go breakfast, dry cleaning/laundry services and a fireplace in reception are just a few of the amenities provided at Prime Hotel. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Access to a nearby health club, 1 meeting room and smoke-free property
  • ATM/banking services, luggage storage and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 82 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00, per pet, per day, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
2 total (up to 18 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 27.3 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 27.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Frequently asked questions

Is Prime Hotel pet-friendly?

Yes, Prime Hotel allows pets (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a deposit of CAD 25 per night and a fee of CAD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Prime Hotel?

Self-parking is free at this property.

What time is check-in at Prime Hotel?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Prime Hotel?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Prime Hotel located?

Located in the heart of Fort McMurray, this hotel is within a 15-minute walk of Rivers Casino and Peter Pond Mall. MacDonald Island Park and Northern Lights Regional Health Center are also within 2 miles (3 km).

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Prime Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 265 out of 647 reviews
Rating 8 - Good. 220 out of 647 reviews
Rating 6 - Okay. 90 out of 647 reviews
Rating 4 - Poor. 27 out of 647 reviews
Rating 2 - Terrible. 45 out of 647 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

8/10 Good

Jalees

Liked: Cleanliness, amenities
Exceptional service provided by the front desk staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Chance

Liked: Cleanliness
Staff is nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities
staff is amazing especially front desk ladies. room was clean and roomy. underground parking is the best especially during winter.
Stayed 4 nights in Dec 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is under renovations. Once done and hopefully the restaurant OPENS UP . great place to stay. Thanks again Prime!
Stayed 4 nights in Nov 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure. Good location. Great staff and clean room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
They have improved the hotel since my last stay. Mybstay eas excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Nice spot. New and clean. Comfortable room and bed. Breakfast was minimal but the coffee was strong.
Stayed 1 night in Oct 2025

4/10 Poor

Don

Disliked: Cleanliness, property conditions & facilities
Both sinks taps did not flow water, the aerators were plugged the caulking was disgusting moldy and dirty needing cleaning
Stayed 7 nights in Dec 2025

8/10 Good

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value when staying at this property.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facility, polite staff. Parking once checked in was great, finding a spot to pull in before getting access to the underground structure was a challenge.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Amazin
Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

It was exactly what I needed
Stayed 7 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was beyond accommodating and made my last minute stay absolutely amazing. Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and cheap, but not a cheap room.
Stayed 1 night in Sep 2025

2/10 Terrible

Branden jessie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenience.
Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the size of the room, bed was comfortable. linin was cozy. Need more towels in bathroom for two people. Charge for our small dog was too much. $25 is more then a boarding fee.
Stayed 1 night in Oct 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were extremely accommodating to our large sports teams. The rooms were big and the bed was very comfortable. We had a kitchenette and it was great to have. Two things I would say need improvement. The room was quite hot and because we were on the inside part, there was not a window to outside and therefore could not get fresh air. The window looked i to the hallway. The other part was that breakfast was a bagged lunch style. I believe they are just transitioning to a real typical hotel breakfast. They are undergoing renos and looks like they are almost finished. There is a Boston Pizza straight across the street. All and all it was a decent place to stay.
Stayed 4 nights in Nov 2025

8/10 Good

Brendan

You can see the great potential with all the renovations currently underway Very friendly staff
Stayed 10 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff are very nice and helpful. The room is clean and quiet. Will stay this hotel again when come to Fort McMurray next time.
Stayed 1 night in Aug 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet. The bed is comfy and the room is clean.
Stayed 1 night in Aug 2025

2/10 Terrible

Rose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found roaches in our room on the second floor. brought them to the front desk. moved rooms. found more roaches. brought more dead ones and videos of live ones. Was told they never had issues. videos of moving roaches in various sizes is an issue! We love staying at Prime and have had other issues but this is a bit much.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Apr 2025