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Soundproofing, free WiFi, linens

Guest reviews

4.3 out of 5 Excellent
203 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast Available
24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided


Explore the area

Popular LocationWest Highland Way1 min walk
Popular LocationLochaber Geopark Visitor Centre3 min walk
Popular LocationWest Highland Museum4 min walk
AirportOban (OBN)57 min drive

Choose dates to view prices

  • Compact Kingsize

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsCompact Kingsize
  • Compact Double

    5/5 guest room rating

    Room amenities

    • 10 sq m
    • Sleeps 2
    More detailsCompact Double
  • Standard Super King

    3.8/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsStandard Super King
  • Grand Double/Family

    5/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 3
    More detailsGrand Double/Family
  • Standard Compact

    5/5 guest room rating

    Room amenities

    • 11 sq m
    • Sleeps 2
    More detailsStandard Compact
  • Apartment

    Room amenities

    • 12 sq m
    • Sleeps 6
    More detailsApartment

About this area

Fort William

The Garrison is located in Fort William. The area's natural beauty can be seen at Lochaber Geopark and Loch Linnhe.
Visit our Fort William travel guide
View in a map
Popular Location

What's nearby

  • West Highland Way - 1 min walk
  • Lochaber Geopark Visitor Centre - 3 min walk
  • West Highland Museum - 4 min walk
  • Great Glen Way - 9 min walk
  • Inverlochy Castle - 10 min walk

Getting around

  • Fort William Station - 9 min walk
  • AirportInverness (INV) - 91 min drive

About this property

The Garrison

4-star hotel, walk to Lochaber Geopark
A bar/lounge, a coffee shop/café and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and a TV in a common area are on-site. All rooms are soundproofed and offer free WiFi and showers. Flat-screen TVs and free toiletries are among the other amenities available to guests.
The Garrison offers 41 forms of accommodation with complimentary slippers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 10 per person
  • 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Soundproofed rooms


  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Heating
  • Linens


  • Free toiletries
  • Shower
  • Towels


  • Flat-screen TV


  • Slippers
  • Soundproofing



Check-in between 3 PM and 11 PM
Express check-in
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 10 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Property is also known as

The Garrison Hotel
The Garrison Fort William
The Garrison Hotel Fort William

Frequently asked questions

Can I cancel my reservation for free at The Garrison and receive a full refund?
Yes, The Garrison offers free cancellation on select room rates, because flexibility matters! Please refer to The Garrison cancellation policy on our site for more details about any exclusions or requirements.
Is The Garrison pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Garrison?
Limited spots are available.
What time is check-in at The Garrison?
Check-in is from 3 PM to 11 PM. After-hours check-in is not available.
What time is check-out at The Garrison?
Checkout is at 11 AM.
Where is The Garrison located?
Situated in Fort William, this hotel is steps away from West Highland Way, Lochaber Geopark and Loch Linnhe. Lochaber Geopark Visitor Centre and West Highland Museum are also within 5 minutes. Fort William Station is 9 minutes by foot.
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely warm welcome, extremely well socially isolated welcome and very clean room
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new hotel in Fort William. The staff were very friendly and the free hot chocolate was lovely.
Stayed 1 night in Sep 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Nice staff, very good location but the room was tiny. We could barely move. The shower was strange and the restaurant didn't work because of COVID.
Stayed 3 nights in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Though we didn't get the room we booked (maybe due to covid19) the room we had was very nice and clean as was the rest of the hotel. Parking was very limited which was probably the only let down as we struggled to park, but the location of the hotel is excellent. Right on the high street, so close to shops, bars etc and only a 6 minute drive from Ben Nevis visitors centre.
Stayed 2 nights in Sep 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities
Good location within the town of Fort William for a holiday base. However there were a number of shortcomings with this hotel during my stay. I'll list below some of the pro's and con's I found, Pro's Hotel nice and clean. Great location for shops, bars and restaurants. Stylish interior. Good array of tourist information in lobby area. Good automatic hand gel dispenser in lobby. Good lighting for reading. Con's Limited car parking - by 5pm the car park was full. No air conditioning - hot and stuffy as windows only open a tiny amount at the rear of the property. No mini fridge - so no way to have cold drinks at night. Small standard rooms - limited space and no lay out belongings. Only hanging space for 4 items - all other items had to remain in the case. Extraction in bathroom didn't seem to do anything - bathroom was always damp after showers. Walk in shower wet most of the bathroom floor - water not contained when showering. Windows didn't open very much - limited fresh air at rear of property. View out of the rear of the property less than desirable. Beds smaller than expected - always felt like I was going to roll out of bed due to soft mattress edge. Restuarant closed due to COVID so no food stuff available.
Stayed 3 nights in Aug 2020