Hotels in Fort William

"All staff was friendly "

"Probably need more kids friendly activities since it is a family friendly resort. There is no kids pool, or kids activities. Simple sprinkler would help. The resort is understaffed, staff need to be more proactive. They need better systems in placed to improve customer service."

"PARKING WAS EASY FULLY EQUIPPED KITCHEN LOVELY VIEWS. ONLY ISSUE WE EXPERIENCED WAS THE ELEVATOR WAS NON FUNCTIONAL ONE NIGHT AND KEYS FOR STAIRCASE TOOK A WHILE TO BE LOCATED IN THE EVENT OF AN EMERGENCY THIS MAY HAVE RESULTED IN SERIOUS PROBLEMS"

"Big rooms with a full kitchen were a great surprise"

"Clean place. Overpriced though. My friend spilled a drink staff didn’t care and was unwilling to replace the drink. Attitude was like it’s not my problem. If you stay here eat outside the resort. It’s more affordable and the food is better."

"Who was nice needed more people for service took a long time to get anything food drink, etc."

"Since the hotel lacked a restaurant or cafeteria, the breakfast room service brought in the same products each morning. Breakfast was included in the room rate. The room was clean, and the staff was very friendly. "

"We don’t get room cleaning You need to call front desk to get new towels They located me in a room in front of a mountain I wouldn’t recommend to anyone or ever go back"

"My kids and I enjoyed our stay! We got a 1BR Deluxe Suite and our view from the balcony was beautiful! Convenient location, within walking distance (for active people) of various beaches, restaurants and activities such as Captains Rib Shack, Skip Jacks, and Lotus Night club. Shuttle service to/from the main strip and around the resort was prompt, with the exception of one time our entire stay. The room decor is a little dated, but our room was clean upon arrival. Although I declined housekeeping for the length of our stay, they were present on our floor daily. The breakfast included was decent. Staff from front desk to shuttle drivers and servers were all polite and accommodating. My kids want to give a shoutout to Mr. Mac on the shuttle! Pools were well maintained and swim up bar was a nice touch. "