Free daily on-the-go breakfast

Reviews of Country Inn & Suites by Radisson, Fort Worth, TX

2.5 out of 5
Country Inn & Suites by Radisson, Fort Worth, TX
2200 Mercado Drive, Fort Worth, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 455 out of 1004 reviews" "
Rating 8 - Good. 294 out of 1004 reviews" "
Rating 6 - Okay. 119 out of 1004 reviews" "
Rating 4 - Poor. 72 out of 1004 reviews" "
Rating 2 - Terrible. 64 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the free shuttle to the Stockyards annd pick up! Rashad the driver was a great!!
Stayed 2 nights in Apr 2024
Response from General Manager on 1 May,2024
Dear Maria, Thank you for choosing Country Inn & Suites by Radisson, Fort Worth, TX, and sharing your feedback. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our shuttle service. We also appreciate you recognizing Rashad for his efforts, and we will surely share your compliments with him. It was a pleasure to host you, and we look forward to your return visit. Rose Martinez,General Manager

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the stockyards
Stayed 1 night in Apr 2024
Response from Manager on 1 May,2024
Hello Stephen,We appreciate your feedback on the convenient location near the stockyards. Should you have any other concerns or feedback, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Amanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best hotel experience we have had since we have been coming to Cook Children's Hospital. I would defiantly recommend it. It was easly accessible, extremely clean, and the staff was friendly. We definitely will be back when we return in 3 months.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr,2024
Dear Amanda, Thank you for choosing Country Inn & Suites by Radisson, Fort Worth, TX, and sharing your feedback. We are glad to learn you were pleased with our ideal location, well-maintained property, and courteous associates. It was a pleasure to host you, and we look forward to your next visit.Rose Martinez,General Manager

10/10 Excellent

Angela, Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good. The room was excellent.
Stayed 3 nights in Apr 2024
Response from Rose Martinez General Manager on 25 Apr,2024
Dear Angela, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Country Inn & Suites by Radisson, Fort Worth, TX. It is our goal to deliver an excellent value at a great price so it is wonderful to know this was your experience. We believe that fresh and comfortable accommodations make us an excellent choice. We appreciate your feedback and hope to welcome you again the next time you're in the area.Rose MartinezGeneral Manager

6/10 Okay

Brandi

Disliked: Staff & service, property conditions & facilities
Response from Rose Martinez General Manager on 25 Apr,2024
Dear Brandi, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.Rose MartinezGeneral Manager

6/10 Okay

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave us a key for a room that was already occupied.
Stayed 1 night in Apr 2024
Response from Manager on 24 Apr,2024
Hello Hugh,We sincerely apologize for any inconvenience caused during your recent stay. We recommend contacting our management team directly to address this matter further. Your feedback is invaluable to us as we continuously strive to improve our services.

10/10 Excellent

Debra Van

Liked: Amenities
.
Stayed 3 nights in Apr 2024
Response from General Manager on 22 Apr,2024
Dear M. Van, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Country Inn & Suites by Radisson, Fort Worth, TX.Rose MartinezGeneral Manager

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the layout of the room! The ROOM NLY negative is the comforts of the couch in the seating area in the room annd some highway noise as it is close to the interstate The Mexican restaurant was very good!Our room was clean, good water pressure & hot water in the shower which is important to us. The bed was comfortable as well. Close to the Stockyards & the shuttle to and from the Stockyards was great Thurs night through the weekend! Would stay here again.
Stayed 4 nights in Apr 2024
Response from Manager on 23 Apr,2024
Hello Paul,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the room layout and amenities. We appreciate your positive comments about the cleanliness, water pressure, and comfortable bed. It's great to know you found our Mexican restaurant enjoyable, and our location convenient for your visit to the Stockyards. We look forward to welcoming you back in the future.

8/10 Good

Brijida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff the rooms were comfy
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr,2024
Dear Brijida, Thank you for being our guest and for taking the time to review your experience at Country Inn & Suites by Radisson, Fort Worth, TX. It's so nice to know you found your room comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Rose MartinezGeneral Manager

10/10 Excellent

casie, San Marcos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great if you want to be close but not right in the bustle of the stockyards. Clean and quant with a great free breakfast.
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr,2024
Hello casie,We are thrilled to hear that you enjoyed our hotel's convenient location near the stockyards and found our accommodations clean and charming. It's wonderful to know that you appreciated our complimentary breakfast offering. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant stay.

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rose Martinez General Manager on 19 Apr,2024
Dear Tanya, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Country Inn & Suites by Radisson, Fort Worth, TX; we hope to see you again soon. Rose MartinezGeneral Manager

10/10 Excellent

Unka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Will stay there again.
Stayed 1 night in Apr 2024
Response from Rose Martinez General Manager on 18 Apr,2024
Dear Unka, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you again for being our guest at Country Inn & Suites by Radisson, Fort Worth, TX and we wish you safe travels.Rose MartinezGeneral Manager

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr,2024
Hello Darren, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel by the stockyards with out having to pay an arm and a leg
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr,2024
Hello Ana,We're thrilled to hear you enjoyed your stay near the Stockyards at our hotel. We strive to offer good value for our guests. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Beth, Eau Claire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Rose Martinez General Manager on 18 Apr,2024
Dear Beth, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Country Inn & Suites by Radisson, Fort Worth, TX; we hope to see you again soon. Rose MartinezGeneral Manager

6/10 Okay

Persephone Swallow

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms older. Clean. Bedding light, very thin duvet. Good breakfast, varied daily. Shuttle to Stockton ards from 6 pm to 2 am Friday and Saturday afternoon only. First come, first served. No shuttle Sunday.Hotel independently operated.
Stayed 3 nights in Apr 2024
Response from Manager on 17 Apr,2024
Hello Persephone Swallow, We appreciate you sharing your detailed feedback on your recent stay. It's great to hear you found the rooms clean and enjoyed our varied breakfast offerings. We'll take note of your comments on the bedding and shuttle schedule for potential future improvements. Your insights are valuable to us as an independently operated hotel. Thank you.

8/10 Good

Kevin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was easy to get in and out of. The only complaint we had was the traffic noise
Stayed 2 nights in Apr 2024
Response from Rose Martinez General Manager on 14 Apr,2024
Dear Kevin, Thank you for being our guest at Country Inn & Suites by Radisson, Fort Worth, TX, and for sharing your feedback with us. While we are glad you enjoyed your stay with us, we understand that street noise can be disruptive. Please accept our apologies for the inconvenience and frustration this caused during your stay. Thank you for bringing this to our attention. We hope to welcome you back soon for the seamless stay you deserve.Rose MartinezGeneral Manager

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities
Had some difficulty getting an unoccupied room. However they were very accommodating with a refund and upgrade to our room!
Stayed 2 nights in Apr 2024
Response from Rose Martinez General Manager on 14 Apr,2024
Dear Julie, Thank you for the fantastic rating and for taking time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. We appreciate your feedback and look forward to your next stay at Country Inn & Suites by Radisson, Fort Worth, TX.Rose MartinezGeneral Manager

10/10 Excellent

Kent, Willis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr,2024
Hello Kent,We're delighted to hear you had a positive experience during your stay! Your kind words mean a lot to us, and we hope to welcome you back in the future.

10/10 Excellent

Melissa April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute like a country inn.
Stayed 3 nights in Apr 2024
Response from Rose Martinez General Manager on 12 Apr,2024
Dear Ms. April, Thank you for the kind review of Country Inn & Suites by Radisson, Fort Worth, TX. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next visit to the city.Rose MartinezGeneral Manager

4/10 Poor

Ramzi, Girard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Noise.. couldn't sleep in the room they gave me
Stayed 1 night in Apr 2024
Response from Rose Martinez General Manager on 11 Apr,2024
Dear Ramzi, Thank you for your feedback regarding the noise concerns you had during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more tranquil and enjoyable stay in the future.Rose MartinezGeneral Manager

2/10 Terrible

Nathan

Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr,2024
Dear Nathan, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we sincerely apologize for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Rose Martinez,General Manager

8/10 Good

Kimberly D.

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compared to the cost of staying in the Stockyards, this place was an excellent value! The breakfast was outstanding for hotel food. Close to the highway so road noise was present, but not an issue for us.
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr,2024
Hello Kimberly D.,We are delighted to hear that you found great value in your stay and enjoyed our breakfast offerings. Our convenient location near the highway allows for easy access for our guests. We appreciate your feedback and hope to welcome you back in the future for another wonderful stay.

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really great!!
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr,2024
Hello laura,We are pleased to hear that you had a positive experience with our staff during your stay. Thank you for sharing your feedback with us. Please feel free to contact our management team directly with any further comments or suggestions.

8/10 Good

Loretta, Rycroft

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location worked good for us. Breakfast is full on with eggs and sausage and good coffee. The hot tub is broken which we would have enjoyed but nothing on the information stating so. Good Mexican restaurant next door.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar,2024
Hello Loretta,We're pleased to hear you enjoyed our convenient location and hearty breakfast offerings. It's great you discovered the nearby Mexican restaurant, too. We apologize for any inconvenience regarding the hot tub; we recommend guests contact our front desk for the most up-to-date amenity status.

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar,2024
Dear Pablo, Thank you for the perfect rating. We are glad you had a wonderful time at Country Inn & Suites by Radisson, Fort Worth, TX. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Rose MartinezGeneral Manager

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean, lobby area was a little messy but nothing crazy, hotel was somewhat dated. The shuttle to the stockyards is a great bonus though. Good affordable hotel for a night in cowtown.
Stayed 1 night in Mar 2024
Response from General Manager on 24 Mar,2024
Dear Aaron, Thank you for choosing Country Inn & Suites by Radisson, Fort Worth, TX, and for your nice rating. We are delighted to read that you loved our spotless accommodations and that you took advantage of our shuttle services. We appreciate you mentioning that you found us at a great value. We are grateful for all your feedback and hope to have the opportunity to welcome you back soon.Rose Martinez,General Manager

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite nice. It’s right next to the high way so we used our phone as a sound machine to block out all the traffic sounds. The room was very nice and clean. We stayed the night to go to a concert at Billy Bobs a few miles away. The check out sign in the lobby said 11 am even though online it said 12 noon so we got up to leave by 11 then I get an automated text saying check out was at 12 after we got up early so that part sucked since we could of had another hour but it was unclear which time was right. Other than that, it was a great stay!
Stayed 1 night in Mar 2024
Response from General Manager on 22 Mar,2024
Dear Erica, Thank you for choosing Country Inn & Suites by Radisson, Fort Worth, TX, and for your excellent rating. We are delighted to read that you loved our spotless accommodations as well as our location was perfect for your plans. Having said that, we are sorry for any confusion you experienced due to our check-out timings. We understand the importance of clear communication and will address this appropriately to avoid such misunderstandings in the future. We appreciate your feedback and hope to have another opportunity to host you.Rose Martinez,General Manager

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
There where ants in the room when checked in had to get the room sprayed in the evening hours.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar,2024
Hello David, We apologize for any inconvenience caused by the ants in your room. Your feedback is valuable, and we will address this with our team to ensure a comfortable stay for future guests. Thank you for bringing this to our attention.

6/10 Okay

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Pool needed to be cleaned. Property under construction/ remodel. Sheet weren't changed from the previous guest .
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar,2024
Hello David, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address these issues with our team for improvement. Your input helps us enhance our guests' experience. Thank you for bringing this to our attention.

6/10 Okay

David

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The pool needed to be cleaned , property is under remodel tv only had a few channels .
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar,2024
Hello David, We appreciate your valuable feedback regarding the pool maintenance, property renovation, and TV channel selection. Guest satisfaction is our priority, and we'll share your comments with the relevant teams for their review and improvement. Thank you for bringing this to our attention for future enhancements.

10/10 Excellent

Baldemar

Liked: Cleanliness, amenities
Everyone in the front desk were very nicely and the room very clean
Stayed 1 night in Mar 2024
Response from General Manager on 17 Mar,2024
Dear Baldemar, Thank you for the wonderful review of Country Inn & Suites by Radisson, Fort Worth, TX. We are thrilled to read about your stay and how much you enjoyed our spotless accommodations and attentive hospitality. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more, we look forward to hosting you again on your next visit to the area. Rose Martinez,General Manager

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and easy. Just signed a couple of forms and we were in!
Stayed 1 night in Mar 2024
Response from General Manager on 17 Mar,2024
Dear Jose, Thank you for the excellent rating! It is fantastic to hear you enjoyed everything about your stay at Country Inn & Suites by Radisson, Fort Worth, TX. We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon.Rose Martinez,General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
i liked it all overall was a great place to stay
Stayed 3 nights in Mar 2024
Response from Manager on 16 Mar,2024
Hello James,We are delighted to hear that you enjoyed your stay with us! Our team strives to provide a great experience for all our guests. If you have any further feedback or suggestions, please feel free to contact our management team directly. Your input is valuable to us as we aim to continually improve our services.

6/10 Okay

Mark

Travelled with partner
Liked: Property conditions & facilities
Good choice for one night.
Stayed 1 night in Mar 2024
Response from General Manager on 14 Mar,2024
Dear Mark, We appreciate your feedback and hope your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way. Rose Martinez,General Manager

10/10 Excellent

Najala

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Manager on 15 Mar,2024
Hello Najala,We appreciate you taking the time to share your feedback with us. Please feel free to reach out to our management team for any further assistance regarding your recent stay. Thank you for choosing to stay with us, we hope to welcome you back soon.

10/10 Excellent

Lorena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Quite close to the stockyards and they have a shuttle to and from! Breakfast was fantastic and the staff was extremely friendly. Our room was clean and had everything we needed. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from General Manager on 14 Mar,2024
Dear Lorena, Thank you for being our guest at Country Inn & Suites by Radisson, Fort Worth, TX. We are thrilled to read that you thoroughly enjoyed our proximity to the stockyards as well as our spotless accommodations and our courteous associates. We appreciate you mentioning that you could take advantage of our shuttle services and the breakfast buffet. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Rose Martinez,General Manager

8/10 Good

Jolee

Travelled with family, Travelled with partner
Close to the stockyards but needs to be updated
Stayed 3 nights in Mar 2024
Response from Manager on 14 Mar,2024
Hello Jolee,We appreciate your feedback on the hotel's location. We continuously strive to improve our facilities to enhance guest experiences. Your comments will be shared with our team for future enhancements.

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Close to the Stockyards:)
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar,2024
Dear Brenda, Thank you for the great review. We loved knowing how pleased you were with our location and appreciated the easy access to stockyards. Thank you once more for choosing Country Inn & Suites by Radisson, Fort Worth, TX! We hope you will make the same choice when your travels bring you back to the area.Rose Martinez,General Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Shuttle driver was friendly and hilarious!! Super nice guy
Response from General Manager on 11 Mar,2024
Dear Timothy, Thank you for sharing your wonderful comments about your recent stay at Country Inn & Suites by Radisson, Fort Worth, TX. Our shuttle drivers love taking our guests wherever they need to go, so thank you for complimenting their excellent service. We appreciate your business and look forward to your next stay with us.Rose MartinezGeneral Manager

8/10 Good

Norma

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The cleaning staff forgot to check the rooms fridge. There was things from the last customer still in it.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar,2024
Hello Norma,We appreciate you bringing this to our attention and apologize for the oversight. Our team will be reminded to thoroughly check all amenities in the rooms. Thank you for your feedback, as it helps us improve our services for future guests.

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place to stay in
Stayed 2 nights in Mar 2024
Response from General Manager on 8 Mar,2024
Dear Luis, It was a pleasure having you as our guest at Country Inn & Suites by Radisson, Fort Worth, TX. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. We look forward to hosting you again soon.Rose MartinezGeneral Manager

10/10 Excellent

BT

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to downtown and great folks.
Stayed 2 nights in Mar 2024
Response from Manager on 9 Mar,2024
Hello BT,We're delighted to hear that you enjoyed our convenient location and interactions with our staff. Thank you for taking the time to share your experience with us. If there's anything else we can assist you with, please do not hesitate to reach out to our management team.

6/10 Okay

Dale

Liked: Cleanliness, staff & service
They are remodeling this place and it’s next to a highway
Stayed 2 nights in Mar 2024
Response from Rose Martinez General Manager on 4 Mar,2024
Dear Dale, Thank you for choosing to stay with us and for sharing your feedback. We hope you enjoyed your overall stay, and we do want to extend our apologies if you experienced any inconvenience during your time with us. We hope you will allow us an opportunity to welcome you back soon. Rose MartinezGeneral Manager

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was closed. I would not have booked the room if I had known it was closed.
Stayed 1 night in Feb 2024
Response from Manager on 5 Mar,2024
Hello Elizabeth, We apologize for any inconvenience caused by the pool closure. Guest satisfaction is important to us, and we recommend reaching out to management for further assistance with your concerns.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Manager on 5 Mar,2024
Hello Kristen,We're thrilled you enjoyed your stay with us! We look forward to welcoming you back soon.

8/10 Good

Patti, Olds

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rose Martinez General Manager on 3 Mar,2024
Dear Patti, It is wonderful to know you enjoyed everything about your time at Country Inn & Suites by Radisson, Fort Worth, TX, and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Rose MartinezGeneral Manager

2/10 Terrible

Deanna

Nothing like pictures! No service u less you go down as ask for it.
Stayed 3 nights in Feb 2024
Response from Rose Martinez General Manager on 29 Feb,2024
Dear Deanna, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us.Rose MartinezGeneral Manager

6/10 Okay

Alfred

Disliked: Amenities
Checked out waiting on my deposit feels like this place is sketchy. The breakfast was slices of sandwich meat.
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb,2024
Hello Alfred, We regret to hear about your concerns regarding the deposit and breakfast. Please feel free to reach out to our management team directly for further assistance on the deposit matter. Your feedback on the breakfast will be shared with our team for review and improvement opportunities.

8/10 Good

Betty, Dallas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb,2024
Hello Betty, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!