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Oh Wow!! Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores.We are absolutely thrilled to hear that you enjoyed your stay with us and that our services, daily breakfast, friendly staff were particular highlights as wellGuest like you and your amazing compliments encourage us to go beyond and above. Thank you : )I will definitely pass on your lovely compliments to our amazing team members.Our wonderful team works really hard to give our guests the finest experience possible, so reviews like yours are truly rewarding!we genuinely appreciate your trust in us.If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know on your next visit.Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority.We look forward to welcoming you again on your next stay!
8/10 Good
Jade
2 Mar,2024
Jade
Stayed 1 night in Feb 2024
Response from Munni on 25 Mar,2024
Oh Wow!! Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores.We are absolutely thrilled to hear that you enjoyed your stay with us and that our services, daily breakfast, friendly staff were particular highlights as wellGuest like you and your amazing compliments encourage us to go beyond and above. Thank you : )Our wonderful team works really hard to give our guests the finest experience possible, so reviews like yours are truly rewarding!we genuinely appreciate your trust in us.If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know on your next visit.
Thank you so much for taking the time to let us know about your stay and for offering us those scores. If there is ever anything we can do to make your stay even more comfortable please let us know. Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority. Thank you again.
Hotel was nice. Staff was great and accommodating. -40's when we staying here the lack of plug ins for parking lot was lacking badly specially for a northern Alberta hotel.
Tony
Stayed 1 night in Jan 2024
Response from Munni on 2 Feb,2024
Oh Wow!! Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores.We are absolutely thrilled to hear that you enjoyed your stay with us, and that our services.Our wonderful team works really hard to give our guests the finest experience possible, we genuinely appreciate your trust in us. Just so that you know we have plug ins on every pole in our parking lot.If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know.Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority.We await to welcome you back again on your next stay!
Property was great, location also offered complimentary dinner a few nights while was a bonus.
Amanda
Stayed 3 nights in Jan 2024
Response from Munni on 18 Jan,2024
Oh Wow!! Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores. Our wonderful team works really hard to give our guests the finest experience possible, so reviews like yours are truly rewarding! If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know. Thank you again
Oh Wow!! Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores. If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know. Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority. Thank you again.
10/10 Excellent
Anila
29 Nov,2023
Anila
Stayed 1 night in Nov 2023
Response from Tracy on 22 Dec,2023
Oh Wow!! Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores.We are absolutely thrilled to hear that you enjoyed your stay with us, and that our services. If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know through comments.Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority.
Oh Wow!!Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores.I am thrilled you had such a great experience with our amazing staffs.We are dedicated to provide excellent service and we appreciate your positive feed back : )If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know.We are always striving to offer the best possible experience and any comments or suggestion help us to achieve that goal.Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority.We look forward to the opportunity to welcome you back in the future. Thank you again :)
Oh Wow!!Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores. Your intent to recommend our hotel is the greatest compliment we can receive.It's truly gratifying to see that you had an outstanding experience with us. Your perfect scores for overall experience, Staff, service and cleanliness indicate that we exceeded your expectations, and for that, we are extremely thankful.If there is ever anything we can do to make your stay even more comfortable please let us know.We are always striving to offer the best possible experience and any comments or suggestion help us to achieve that goal. Glad we have succeededIts always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority.We look forward to providing you with another memorable stay. Thank you again :)
10/10 Excellent
Chad
26 Oct,2023
Chad
Stayed 1 night in Oct 2023
Response from Munni on 28 Oct,2023
Thank you very much for taking the time to gave us those amazing scores. We are delighted to see top-notch ratings. We eagerly await the opportunity to serve you again in the future, ensuring another fantastic stay. Thank you for choosing to stay with us :)
Thank you very much for taking the time to gave us those amazing scores. We are delighted to see top-notch ratings. We eagerly await the opportunity to serve you again in the future, ensuring another fantastic stay. Thank you for choosing to stay with us :)Sincerely,
Thank you so much for taking the time to let us know about your stay and for offering us those amazing ratings.I'm thrilled you had such a great experience with us. If there is ever anything we can do to make your stay even better please let us know. We are always striving to offer the best possible experience and any comments or suggestion would help us to achieve that goal.I am so glad to see that we have succeeded.Thank you once again.
Oh Wow!!Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores.It's truly gratifying to see that you had an outstanding experience with us. We are extremely thankful. If there is ever anything we can do to make your stay even more comfortable please let us know through comments.We are always striving to offer the best possible experience and any comments or suggestion help us to achieve that goal. Glad we have succeededIts always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority.We look forward to providing you with another memorable stay. Thank you again :)
10/10 Excellent
Priscilla E
Travelled with family, Travelled with family and small children, Travelled with partner
My husband and kids and I loved how big the room was. Had 2 tvs. Jacuzzi tub in the room. Pool was good but the sauna needs to be hotter. Thank you 😊
Priscilla E
Stayed 1 night in Sep 2023
Response from Munni (Customer Care Specialist) on 6 Sept,2023
Oh Wow!!Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores.I'm thrilled you had such a great experience with us. I will definitely pass along your room compliment and also about pool to our management and about steam room it doesn't get higher than 90 degrees F. I am also very happy that you liked our Jacuzzi suite room.If there is ever anything we can do to make your stay even more comfortable please let us know.We are always striving to offer the best possible experience and any comments or suggestion help us to achieve that goal.Its our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority.We hope to see you again soon. Thank you again :)
Response from Munni (Customer Care Specialist) on 6 Sept,2023
Oh Wow!!Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores.I'm thrilled you had such a great experience with us. I will definitely pass along your compliments to our amazing team.If there is ever anything we can do to make your stay even more comfortable please let us know.We are always striving to offer the best possible experience and any comments or suggestion help us to achieve that goal.Its our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority.We hope to see you again soon. Thank you again :)
Good as always! Had the smaller pillows I requested :)
Chad
Stayed 2 nights in Aug 2023
Response from pankhuri on 26 Sept,2023
Thank you so much for taking the time to let us know about your stay and for offering us those amazing ratings.I'm thrilled you had such a great experience with us. If there is ever anything we can do to make your stay even better please let us know. We are always striving to offer the best possible experience and any comments or suggestion would help us to achieve that goal.I am so glad to see that we have succeeded.Thank you once again.
Nice place staff is very friendly. Would stay again.
christian
Stayed 1 night in Aug 2023
Response from Pankhuri on 26 Aug,2023
Thank you so much for taking the time to let us know about your stay and for offering us those amazing 5 star. I'm thrilled you had such a great experience with us. If there is ever anything we can do to make your stay even better please let us know. We are always striving to offer the best possible experience and any comments or suggestion would help us to achieve that goal.I am so glad to see that we have succeeded.Thank you once again.PankhuriCustomer Service
Extremely clean, all amenities needed, nice pool and awesome breakfast!!
Christina
Stayed 1 night in Aug 2023
Response from Devyani(Customer Care) on 21 Aug,2023
Thank you so much for taking time to give us this amazing score and wonderful feedback,We are happy to see that you really enjoyed our stay,I can't wait to share this amazing feedback with everybody, They would love to here,Your feedback matters a lot to us,Thank You once again and take care.
Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores .I'm thrilled you had such a great experience with us. If there is ever anything we can do to make your stay even better please let us know. We are always striving to offer the best possible experience and any comments or suggestion would help us to achieve that goal. I am so glad to see that we have succeeded.Thank you once again.PankhuriCustomer Care Specialist.
Thank you so much for taking the time to let us know about your stay and for offering us those amazing 5 star.I'm thrilled you had such a great experience with us.If there is ever anything we can do to make your stay even better please let us know.We are always striving to offer the best possible experience and any comments or suggestion would help us to achieve that goal. I am so glad to see that we have succeeded.Thank you once again.PankhuriCustomer Care Specialist.
6/10 Okay
Christina
28 Jul,2023
Christina
Stayed 2 nights in Jul 2023
Response from Devyani(Customer Care) on 22 Aug,2023
Thank you so much for taking time to give us feedback about your stay,Is there anything particular, you want to share with us about your stay? Feel free to share, that will help us a lot to achieve missing score,We would love to make your stay beautiful and comfortable next time,Thank You once again and take care
Thank You so much for taking time to give us this amazing score as your feedbackYour feedback matters a lot to us to make your stay even more beautiful and comfortable If you want to share anything particular that you loved during your stay, we would love to knowHope to see you soon againThank You once againCustomer Service
2/10 Terrible
Chad
28 May,2023
Chad
Stayed 1 night in May 2023
Response from Tammy MacDougall on 29 Jun,2023
My apologies, we were evacuated from May 6th to May 28th, 2023.
The room was huge and the overall look of the hotel was very nice. Great breakfast on the weekends and a guest appreciation dinner on Friday was a nice surprise! The staff were all so friendly and ready to help at a moments notice!
This is the third week ive stayed here and have appreciated all the effort the staff puts into our stay ! Ive been there on business and the customer appreciates nights and the breakfasts have been amazing !
Thomas
Stayed 4 nights in Apr 2023
Response from Nette - Customer Care Specialist on 7 Apr,2023
Oh wow! Thank you so much for the amazing review :)I can't wait to pass on your lovely compliments to the rest of our team.We always strive to offer the best possible experience and your feedback is greatly appreciatedIf there is ever anything we can do to make your next stay even better please let us know.Thank you again and safe travels!
Clean and spacious rooms ! They had eggs benny for the continental breakfast ! They offer ‘guest appreciation’ night and serve free dinner .. who does that ? Just a wonderful place
Thomas
Stayed 4 nights in Mar 2023
Response from Devyani (Customer Service) on 31 Mar,2023
Thank You so much for taking time to give these amazing score and wonderful feedbackYour feedback matters a lot to us to make your stay even more beautiful and comfortableWe are glad that we succeed on your expectationI can not wait to pass your wonderful comments to my team.Thank You once againTake care & see you soon again
Response from Devyani(Customer Service) on 24 Mar,2023
Thank you so much for taking time give us amazing score,Your feedback matters a lot to us to improve our hospitality,We always trying our best to make your stay more comfortable and beautiful.Thank you once again and take care
My room was in the third floor and the ventilation system was so bad that my room stunk so bad from their kitchen cooking in the morning, will never stay here again
donovan
Stayed 1 night in Mar 2023
Response from Munni on 9 Mar,2023
I am sorry to see you didn't had a good experience with the stay at our property.Thank you for letting us know, I will definitely bring this issue with our management team.Thank you.
Response from Nette - Best Western Plus Fox Creek on 31 Jan,2023
Thank you so much for your review! We would love to hear more about how we could improve our services.Our team is always striving to offer the best possible experience and your feedback helps us do so :)We appreciate you staying with us and hope to see you again in the futureSafe travels!
Response from Nette Reagan - Best Western Plus Fox Creek on 7 Jan,2023
Thank you so much for the lovely review!I look forward to sharing your compliment with my team.I'm so thrilled to see you had a great stay with us.If there is ever anything we can do to make your stay even better please let us know.We look forward to seeing you again!
The Staff was Amazing so friendly Great Chili by Cystal and Breakfast was Great !!
Eddy
Response from Devyani on 27 Dec,2022
HiThank you so much taking time to give us this amazing score and feedback, Your feedback matters a lot to us.With your feedback, we can make our hospitality even more comfortable and beautiful.Thank You once again and take care.Happy Holidays !!
Wow! Thank you so much for the great review.I'm so thrilled to see you had such a great experience with us.If there's ever anything we can do to make your next stay even better please let us know.We look forward to seeing you again!
10/10 Excellent
Brandi
22 Aug,2022
Brandi
Stayed 1 night in Aug 2022
Response from Munni Sunar on 23 Aug,2022
Thank you for taking the time to let us know about your stay and for offering us those scores.Our team strives to offer the best possible experience to each and every guest and I'm so glad to see we succeeded.We hope to see you again soon and if there's ever anything we can do to make your stay even better please let us know.Thank you again!
Wow!! Thank you so much for those amazing score and compliment.
We strive to offer the best possible experience with us and I'm so happy to see that we succeeded.
It's guests like you who make it a joy to try to go above and beyond in our service.
We would love to see you again soon!
Response from Telina Customer Care Best Western Plus Fox Creek on 18 Jun,2022
Thank you so much for the amazing score! We work very hard to make sure each guest feels like they have a home away from home. If there is anything we can do to make your next stay even better, please let us know. It was a pleasure having you stay with us and we hope to see you again very soon.
Thank you for such a great score!
We work very hard to make sure each of our guest have the most comfortable stay. If there is anything we can do to make your next stay even better, please let us know. It was a pleasure having you stay with us and we hope to see you again very soon.
Telina Kuit
Customer Care
8/10 Good
Chad
4 May,2022
Chad
Stayed 1 night in May 2022
Response from Nette Reagan - Customer Care on 5 May,2022
Thank you so much for taking the time to let us know about your stay!
Our team works very hard to provide a great experience.
If there's ever anything we can do to make your stay more comfortable please let us know.
Thank you again and we look forward to seeing you on your next stay.
10/10 Excellent
Kathleen
20 Apr,2022
Kathleen
Stayed 1 night in Apr 2022
10/10 Excellent
Brenda
12 Mar,2022
Brenda
Stayed 1 night in Mar 2022
Response from Nette Reagan - Customer Care on 5 May,2022
Wow! Thank you so much for that amazing score.
We really appreciate you taking the time to let us know about your stay and are thrilled to see you had such a great experience with us.
We hope to see you again soon!
Staff was extremely nice and helpful, surprising large standard room.
Vanessa
Stayed 2 nights in Feb 2022
Response from Best Western Plus Fox Creek on 3 Mar,2022
Thank you so much for the great score and for such kind words. We work very hard to make sure each of our guests have the most comfortable experience. If there is anything we can do to make your next stay even better, please do not hesitate. It was a pleasure having you stay with us and we hope to see you again soon.
Telina Kuit
Customer Care
Response from Best Western Plus Fox Crek on 3 Mar,2022
Thank you so very much. We work very hard on making sure that each of our guests have the most comfortable experience. We are always are looking for fresh new ideas and would love to hear from you. It was a pleasure having you stay with us and we hope to see you again very soon.
Telina Kuit
Customer Care
Response from Best Western Plus Fox Creek on 3 Mar,2022
Thank you so much for such a great score. If there is anything we can do to make your next stay even better, please let us know. It was a pleasure having you stay with us and we hope to see you again soon.
Telina Kuit
Customer Care
Roads were bad due to weather so stopped for a night in Fox Creek. Check in was super fast and the hotel is great.
Dan
Stayed 1 night in Jan 2022
Response from Krystal Mackenzie on 9 Jan,2022
Thank you so much... If there is anything we can do to make your stay better please let us know.
6/10 Okay
Faical
Business traveller
6 Jan,2022
Liked: Cleanliness, room comfort
Faical
Stayed 2 nights in Dec 2021
Response from Telina Kuit, Customer Care on 6 Jan,2022
Thank you for taking the time on filling out our survey. We work very hard to make sure each guest has a comfortable experience. I am sorry we di not meet your expectations, we would love to hear from on what we can do to make sure your next stay with us is much better. We take our guest suggestions and opinions very seriously.
It was a pleasure having you stay with us and we want to wish you a safe and happy new year.
2/10 Terrible
Andrew
5 Aug,2021
Andrew
Stayed 1 night in Aug 2021
10/10 Excellent
Darryl
29 Jul,2021
Darryl
Stayed 1 night in Jul 2021
Response from Nette Reagan - Best Western Plus Fox Creek on 28 Oct,2021
Wow! Thank you so much for that amazing score. Our team strives to offer each guest the best possible experience and I'm thrilled to see that we succeeded.
If there is ever anything extra we can do to make your stay even more enjoyable, please let us know!
Thank you again for taking the time to let us know about your stay.
Response from Katie Lauren - Customer Care Specialist on 22 Dec,2020
We are so excited to see you had a great stay with us. We look forward to exceeding your expectations during your future reservations.
Happy Holidays and stay safe!
Out of about 30 hotels or so this year, this was the first one that my husband was so comfortable in that he could actually sleep all night. Best rest he has had. Great service and very nice rooms. Staff was welcoming and so helpful.
Anna
Stayed 1 night in Nov 2020
Response from Katie Lauren - Customer Care Specialist on 30 Nov,2020
We are so happy to know he had the best sleep! We are always doing our best to make sure every guest has great sleep quality and we are thrilled to have achieved that once again! Thank you so much for the wonderful review of our property. It truly makes us so happy to know we are providing what our guests expect and more.
Thank you for choosing our hotel as your home away from home. We hope to see you again soon!
Best Regards