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Reviews of Devonian Hotel & Suites

2.5 out of 5
Devonian Hotel & Suites
70 1st Avenue, Fox Creek, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 53 reviews" "
Rating 8 - Good. 19 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lois

Stayed 2 nights in Mar 2024

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities
The breakfast and dinner options were great after a long day! Water wasn’t even warm some days for showering.
Stayed 4 nights in Nov 2023

10/10 Excellent

Michael

It was fine
Stayed 2 nights in Jul 2023
Response from Micah on 9 Aug,2023
Thank you very much for the 5 star review, Michael. We look forward to welcoming you again!

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I had a great stay at the Devonian Hotel. I just love all the nature pictures hanging in the hallways! And the food is amazing!
Stayed 6 nights in Jun 2023
Response from Micah on 9 Aug,2023
Thank you very much for the wonderful review, Amanda. I will share this feedback to the team!We hope to see you again soon!

10/10 Excellent

Nay

Stayed 1 night in Jun 2023
Response from Micah on 9 Aug,2023
Hi Nay,Thank for the 5 star review! We are happy that you enjoyed your stay!

8/10 Good

Leighia, Whitecourt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Air Conditioning did not work!!! 😢
Stayed 1 night in Jun 2023
Response from MIcah on 9 Aug,2023
Hi Leighia,First of all we would like to thank you for staying with us. I apologize if your experience is less than stellar. The maintenance guy have checked the air-conditioning and he didn't find anything wrong with it since this is a new unit. I am very sorry for the inconvenience and we hope that you will give us another chance in the future!

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy, staff amicable and the room was very clean and tidy
Stayed 1 night in May 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
This hotel was amazing! Check in and Check out were fast. The room was a standard size with a microwave, fridge, and sink, and comfortable beds. I was pleasantly surprised about the complimentary suppers each evening, which were warm, filling, and satisfying and the complimentary breakfasts were with hot food as well. Very delicious complimentary breakfast and suppers!
Stayed 3 nights in Jan 2023
Response from Micah Tadeo on 30 Jan,2023
Hi Amanda,Thank you very much for this great review. We are very happy to hear about your amazing experience. We look forward to welcoming you again!

8/10 Good

Brent

Stayed 1 night in Nov 2022

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel to Stay at in Fox Creek
Stayed 1 night in Jun 2022

10/10 Excellent

Leighia, Whitecourt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Breakfast
Stayed 1 night in Jun 2022

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 4 nights for business. The beds are very comfortable and the staff very friendly. It was a nice bonus to have breakfast and dinners included in takeaway containers.
Stayed 1 night in Jan 2022
Response from Micah on 27 Jan,2022
HI Lisa, Thank you very much for the excellent review. We are looking forward to welcoming you again. Devonian Hotel & Suites Management

8/10 Good

Todd

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021
Response from M Tadeo on 20 May,2021
Thank you very much for the 5* review. Looking forward to welcoming you again.

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2021
Response from M Tadeo on 6 May,2021
Hi, Thank you very much for your 5-star review. We look forward to welcoming you again. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff! Comfy beds!! All of the amenities I needed were here and available!!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The tile on the bathroom floor was cracked and had a hole in it.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, reasonably quiet even with Oil Workers at hotel.
Stayed 2 nights in Nov 2019
Response from . on 22 Nov,2019
Thank you for your kind words. We are glad that you enjoyed your stay and hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from . on 22 Nov,2019
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new.
Brand new hotel. Very clean and comfy. Also provides a daily small dinner for guests. Kitchette is great and has pretty much everything you could need.
Stayed 3 nights in May 2019
Response from S.Khan on 20 Jun,2019
Hi Andrea, Thank you very much for such a nice review. Best Regards

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Pretty nice place and they serve a light meal every night. There kitchen was well equip and the cleaner did a good job. Two free water bottles every day in your mini fridge was a nice touch. Might not be the cheapest place in town but it the best value at the price range.
Stayed 7 nights in Feb 2019
Response from Skhan on 26 Feb,2019
Thank you for your great review.

10/10 Excellent

LV, red deer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm in the room
Stayed 1 night in Jan 2019
Response from Skhan on 26 Feb,2019
Thank you for taking the time to write for the great feedback.

8/10 Good

Layfield

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good for our construction crew, ample parking for service trucks
Stayed 10 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from General Manager on 20 Dec,2018
Thank you for your review, I noticed that you gave us 3 out of 5, would you be able to provide more information if your stay was less then satisfactory?

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Discovery in Fox Creek Thanks to Hotels.com
We arrived late after a long drive and were welcomed by a smiling guest services representative and checked in quickly. We were very pleased to discover that not only does this new looking hotel offer hot breakfast, but they also offer a hot light supper every evening. Big plus after a long drive! Upon arrival at the room, I was once again surprised by a very well appointed suite with a kitchenette, living area and separate king bedroom. The bed was comfortable and there was more space than I needed for a single night stay. I highly recommend this hotel and will be staying here whenever I'm in Fox Creek.
Stayed 1 night in Dec 2018
Response from General Manager on 18 Dec,2018
Dear Christopher, Thank you for a fantastic review, I am going to share your review with the rest of my team to show how much you appreciated our team members hard work. Thank you once again and hope to see you again.

6/10 Okay

sean

Was Ok for a Hiway hotel
Stayed 1 night in Nov 2018
Response from General Manager on 20 Dec,2018
Dear Sean, Thank you for your review, I noticed you gave us 3 out 5 which shows your stay with us less than satisfactory, would you be able to give us more information regarding your stay with us so w can improve our service level. Thank you

10/10 Excellent

Aubrey

The room was clean and quiet. The bed was very comfy. Thanks for the great stay.
Stayed 1 night in Nov 2018
Response from General Manager on 18 Dec,2018
Dear Guest, Thank you for taking the time to write this review and your 5 out of 5 for your stay with us, we hope to see you in the near future. Best Regards

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great place to stay. Not much to do in the town but was there for hockey tournament. Asked for late check out but was denied. Other than that it was a great hotel and room was great
Stayed 2 nights in Nov 2018
Response from General Manager on 18 Dec,2018
Dear Scott, Thank you very much for your review, I want to take this time to apologize to you regarding your request for late checkout, we are in our busiest season and most nights we are sold out that's why we were unable to entertain you late check out request. Best Regards

8/10 Good

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from S,khan on 15 Nov,2018
Thank you very much for your positive review.

8/10 Good

David

Business Trip To Fox Creek
It was a great Hotel Great Room and the staff couldnt be more helpful
Stayed 1 night in Aug 2018
Response from General Manager on 5 Sept,2018
Thank you very much, David, for your review, we hope to see you soon.

10/10 Excellent

Lijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from General Manager on 5 Sept,2018
Thank you Lijing for giving us 5 star review , hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking Good food in the evening and breakfast Friendly staff
Stayed 1 night in Jun 2018
Response from general manager on 19 Jul,2018
Thank you for your 5 out of 5 review , we are very pleased that you enjoyed your stay with us , hope to see you again in near future

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from S.Khan on 15 Nov,2018
Dear Guest, Thank you very much for your positive feedback

10/10 Excellent

K, edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, the room is clean and comfortable. The included breakfast the light supper is a nice extra.
Stayed 1 night in Jan 2018
Response from General Manager on 30 Jan,2018
Dear Guest, Thank you for taking time to fill out this guest satisfaction survey, your input is extremely important to us and it helps us improve our service level. Best Regards General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Very pleased.. beds are sooo comfy and bed linens and pillows were awesome !!!
Stayed 1 night in Jan 2018
Response from General Manager on 18 Jan,2018
Thank you so much for taking time to fill out this review , your feedback is very important to us. Best Regards

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotels and room
Nice hotel with good breakfast and supper for when you return from work. Friendly staff
Stayed 3 nights in Sep 2017
Response from S.Khan on 15 Nov,2018
Dear Guest, Thank you very much for your positive review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
satisfactory! Much cheaper then the best western and comparable quality
Stayed 1 night in Jun 2017
Response from General Manager on 9 Jul,2017
Thank you very much for your feedback specially highlighting additional services we provide.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place with friendly staff
Very good hotel in a rough town! The staff made everything very comfortable and were accommodating for all needs. Excellent breakfast - and even a tasty light dinner of soup or stew is offered daily. Walking distance to stores and a couple of decent restaurants. This hotel is well worth a few bucks extra per night. Very quiet rooms and cold AC. King suite is a good roomy apartment with full size fridge and stove; quite comfortable for a long term stay. Recommended!
Stayed 21 nights in May 2017
Response from S.Khan on 15 Nov,2018
Dear Guest, Thank you very much for your positive review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed in Fox Creek for work, very pleasant community, and didn't have any trouble getting around. Would recommend staying here if you have business in the area or need a place to rest on a long trip.
Response from S.Khan on 15 Nov,2018
Dear Guest, Thank you very much for taking the time to write such a nice review, your positive feedback helps us greatly

8/10 Good

Alexa

Liked: Cleanliness, staff & service
The room was very comfortable and clean. I loved how they have the light dinner in the lobby. It was a very welcome surprise. The hotel is right behind the main road, so good location for getting to restaurants and the store.
Response from S.Khan on 15 Nov,2018
Dear Guest, Thank you very much for taking time and writing such a nice review., your feedback is extremely important to us.

8/10 Good

Cheryl, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, helpful and friendly staff.
Response from S,Khan on 15 Nov,2018
Thank you very much for taking the time to give us positive feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with friendly staff
Had an excellent stay. Staff was happy to help, and very accommodating. Free hot breakfast and dinner was way above and beyond what I was expecting.
Response from Skhan on 15 Nov,2018
Dear Guest, Thank you very much for taking the time to write such a nice review, your feedback is extremely important to us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our stay
Beautiful room, great bed!
Response from S.khan on 15 Nov,2018
Thank you for your positive feedback

8/10 Good

Roger, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That's the Way...Uh Huh..I like it!
Brief stay on business. It seems the new management are making a real effort to attract clientele with a great breakfast, friendly staff, clean facilities and a great night's sleep. Thanks
Response from S.Khan on 15 Nov,2018
Thank you for your positive feedback

10/10 Excellent

Jeron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from S.Khan on 15 Nov,2018
Thank you for your positive feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
very clean for being mud season
The do not disturb sign doesn't work so lock your door. Breakfast and dinner were fresh and tasty. Great soup
Response from S.kHan on 15 Nov,2018
Dear Guest, I am very sorry that you had a bad experience with our Housekeeping staff, rest assure that we will work on it right away to eliminate any future inconvenience

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice
Hotel was nice, bed was un comfortable, slightly lacking in the utensils for the kitchenette
Response from General Manager on 12 Mar,2015
Dear Value Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

8/10 Good

robert smith, grande prairie

Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Response from General Manager on 9 May,2015
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.