Frangokástellon Hotels from S$61

"We had an emergency and had to leave early. The staff was very helpful in arranging flights. "

"Friendly staff "

"Only comment is maybe the bathroom needs updating. Staff were so helpful and friendly."

"Great location and big breakfast!"

"We stayed for 2 nights. It was a perfect location to the old town. Tons of reaturants and little markets. "

"The best stay in Crete that we have had so far and we have been coming to Rethymnon for several years. The staff, food, hotel and wonderful service made us feel so welcome. Thanks again Hotel Ideon we hope to return soon "

"Everything was fantastic "

"The hotel is perfect for a beachy, chilled holiday if that’s what you enjoy. The small town has some shops etc which is good and Chania is only a 30 minute drive away along with Souda which are beautiful towns. Especially the Chania markets! A must go to if you love a bargain! The hotel could be somewhat more clear on what is included etc. The hotel is amazing so don’t let that put you off but we were told the tourist charge was €10 euro per room, per night, which is correct but we were also charged extra and we’re unsure really what that was for. Also we have been twice to this hotel, the first time when booking we had the option available to go all inclusive plus but the second time that option wasn’t available until we arrived at the hotel and it was quite steep compared to the first time we visited the hotel and with not much difference to the basic all inclusive package. After all a gin and tonic is a gin and tonic be that from the local gin or branded big name gin. Overall though, lovely place to stay and the staff are amazing! So helpful and super polite! Will absolutely be back again! "

"I stayed here in Sept/24. Obviously, I enjoyed it enough to give it another try. I am an adamant non-smoker. On my last stay I brought it up. Reception tried to rid the room of smoke but it really didn't help as it was thick as soup. I mentioned upon reserving I really didn't want to go through that again. I also mentioned I would like to get some breakfast before it was actually served (8 to 10AM). I missed out on my last stay. I am happy to say both small issues from last time were no longer issues on this visit thanks to a young gentleman named Phillip who was only eager to assist with a smile. I was also able to extend my checkout time upon departure without a dreaded money grabbing fee. Luggage storage is also available with a smile (Yanis) so you can enjoy Rethymno to its fullest. To me the greatest virtue of this property is reception. They don't roll their eyes or give a heavy sigh at requests. They indeed want you happy and returning. Breakfast has numerous choices even for the fussiest eaters such as myself. The smallest downfall is the bed and pillows. The support was not firm as I like but we are all different. Even though Room #503 faced the street any outside noise was minimal. Job well done!! "