Dear guest, Thank you for this rating and we hope you had a pleasant return journey. I am delighted that we were able to convince you of both our product and the quality of our service during your stay at our hotel. Our team would also like to thank you for this fantastic feedback, which motivates us all to continue on our chosen path.We look forward to welcoming you on your next visit to the Dorint Frankfurt Oberursel With kind regards, Your General Manager Sören Mölter and team

Dear guest,We are delighted that you had a pleasant stay at our hotel and that you have honored this with a great review.Your praise is a great incentive for us! Thank you very much for it!We look forward to welcoming you back soon, you are always very welcome.With kind regards,Your General Manager Sören Mölter and team

Dear Guest,Thank you for the great review and I hope you had a good return journey.Thank you for your stay in our hotel again, we are very happy about your high satisfaction and loyalty.It's really nice to read that our team was able to make your stay a success and that you felt completely at home in our hotel.We look forward to your next visit.With kind regards,Your General Manager Sören Mölter and team

Dear Guest,Thank you very much for your review. There has been a misunderstanding.The minibar is not standard in Dorint Hotels.We look forward to your next visit and wish you all the best until then!With kind regards,Your General Manager Sören Mölter and team

Vielen Dank! With kind regards,Your General Manager Sören Mölter and team

Vielen Dank für Ihre positive Bewertung.

Lieber Gast, vielen Dank für Feedback. Gerne möchten wir in Erfahrung bringen, welche Ihrer Erwartungen wir nicht erfüllt haben. Hierzu können Sie uns gerne eine Nachricht an Info.Oberursel@dorint.com zusenden. Wir freuen uns.

Vielen Dank für das tolle Lob. Wir freuen uns sehr!Ihr Team des Dorint Hotel Frankfurt/Oberursel

Dear guest,thank you for your feedback on your stay.We would be pleased if you could let us know where we fell short of your expectations. Yours sincerely,Your General Manager Sören Mölter with team

Thank you!

Lieber Gast,

es freut uns sehr, dass Sie einen tollen Aufenthalt in unserem Hotel erlebt haben und diesen mit einer tollen Bewertung honorieren.

Ihr Lob ist uns ein großer Ansporn! Vielen Dank dafür!

Gern begrüßen wir Sie bald wieder bei uns, Sie sind uns stets herzlich willkommen.

Mit freundlichen Grüßen,
Ihr Hoteldirektor Sören Mölter mit Team

Sehr geehrter Gast, vielen Dank für Ihre Bewertung.Es freut uns sehr, dass wir Sie von unserem Haus, als auch von unserem Service überzeugen konnten.Wir freuen uns Sie bald wieder als Gast im Dorint Hotel Frankfurt Oberursel begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr Hoteldirektor Sören Mölter mit Team

Dear Guest, Thank you for your review. We will be happy if you let us know how we may improve your next stay. Thank you very much.

Dear Guest,Thank you for the very good review and I hope that you had a good trip back.It is really nice to read that you felt completely comfortable in our house and that we were able to win you as a guest.We are already looking forward to your next stay.Stay healthy.With kind regards,Your hotel manager Sören Mölter and team

Vielen Dank!

Kære fru Herrmann,Tak for din meget gode bedømmelse.Jeg er glad for, at du nød dit ophold på vores Dorint Hotel Frankfurt Oberursel, og at du var i stand til at tilbringe en god tid.Vi håber snart at kunne byde dig velkommen igen som gæst på hotellet og ønsker dig alt det bedste.Hold dig sund.Med venlig hilsen,Din hotelchef Sören Mölter og hans team

Dear Guest,Thank you for taking the time to rate us on Hotels.com during your stay. Thank you for your 100% rating!I am glad that you enjoyed your stay with us at Dorint Hotel Frankfurt Oberursel.We hope to welcome you soon again as a guest at out hotel and wish you all the best.With kind regards,Your General Manager Sören Mölter with colleagues

Dear Guest, Thank you for this review and I hope that you had a pleasant return trip.I am pleased that we could inspire and win you as our guests.Thank you for taking the time to share your constructive criticism with us. We appreciate it very much and are grateful for any opportunities for improvement. I wish you all the best and look forward to welcoming you back here in Oberursel very soon. Yours sincerely, your General Manager Sören Mölter with team

Dear Guest,Thank you for this review and I hope you had a pleasant return journey. I am pleased that we were able to welcome you and take care of you.We are pleased that you liked our quiet location in the hotel's own park. park - this is particularly appreciated by our guests. We would be happy to assist you in the future with local transport information during your stay. There is a bus stop in front of our property, which is served from Monday to Saturday.We are already looking forward to welcoming you back to our house. You are always very welcome!With kind regards,Your hotel manager Sören Mölter with colleagues.

Dear Mrs. Dillion, we regret that you did not like our quiet location in the hotel's own park - this is particularly appreciated by our guests. Apparently you had not checked our geographical location on Expedia. The cost of a cab is within the range you indicated, given the current price increases/inflation.The old town of Oberursel as well as the Taunus are well worth seeing and invite you to store, hike or linger in a café, gladly our #Hotelhelden would have advised you on this.Granted, we offer a variety of services in the hotel, which is opposed by an appropriate consideration, that is, payment. We guarantee all guests that our rooms are ready for check-in from 15:00. Departure is requested by 12:00 noon on the day of departure. For this reason, we charge additional fees if you wish to arrive before the guaranteed check-in time. We appreciate your understanding for this.I must agree with you that the situation you describe is totally unacceptable. I can only apologize to you so much. We would like to sincerely apologize for this circumstance. In the meantime, we have been able to speak with the person responsible and can assure you that we are already intensively investigating all the points raised. Each of the points you raised is justified and indeed does not meet our standards for ourselves.Please understand for those who are just starting out in the professional world. We can rely on our trainees. My colleague who served you enjoys my absolute trust. We have explained the process to her once again and from now on we will know how to improve our training process here in the future.Please excuse us for not being able to fully convince you, but we have to disagree with your statement. Our guests appreciate not only the hotel, seen as hardware. We would like to make special note of our employees, who have welcomed and served a large number of very satisfied guests over many years. We regret that you apparently do not belong to this distinctly large group.We consider your insinuation regarding Apple Pay to be a nullity. We feel that this is not the right way to make this public. We would ask you to refrain from doing so. Nevertheless, I wish you all the best and would be happy to welcome you back here soon to show you that we can do better.Yours sincerely,Your General Manager Sören Mölter with colleagues

Dear Robert,I am pleased that we were able to convince you of both our product and our service quality during your stay at our hotel.We were very pleased with your very good reviews of our hotel and our service. Thank you very much for that.I was happy to pass on the words of compliment to my colleagues. It was a pleDear Robert,I am pleased that we were able to convince you of both our product and our service quality during your stay at our hotel.We were very pleased with your very good reviews of our hotel and our service. Thank you very much for that.I was happy to pass on the words of compliment to my colleagues. It was a pleasure for them, as it was for me, to hear that you felt comfortable with us.Your General Manager Sören Mölter and colleaguesasure for them, as it was for me, to hear that you felt comfortable with us.Your General Manager Sören Mölter and colleagues

Dear Charmaine,thank you for your positive feedback on your stay. You, our guests, are the focus of our attention, which is why we always want to arrange your stay as you would wish and expect it from us. My colleagues and I are pleased that you enjoyed your stay with us. We look forward to welcoming you back soon.YourGeneral Manager Sören Mölter with colleagues

Dear Joachim,We would like to thank you for your stay at our hotel and are very pleased that we were able to please you with the room upgrade. Thus, you had the opportunity to board the plane pleasantly and rested. We look forward to welcoming you back soon.Yours sincerely,General Manager Soeren Moelter with colleagues

Dear Boulous,Thank you very much for your stay in our hotel with the great review, which we are very happy about. Please visit us again soon.Yours sincerely,General Manager Soeren Moelter with colleagues

Dear Kwangjin, thank you very much for your stay in our hotel with the great review. We are very pleased that everything was to your satisfaction and would like to welcome you back soon. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear David, thank you very much for your stay in our hotel with the great review, which we are very happy about. See you next time. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear Diane, thank you very much for your stay in our hotel with the great review. We are very happy about your praise and hope to welcome you again soon. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear H Dongyun, Thank you for your positive feedback about your stay. I am pleased that we were able to convince you of both our product and our service quality during your stay at our hotel. Yours sincerely, Your general manager, Sören Mölter with team

Dear Caroll, thank you for your positive feedback about your stay. We were very pleased about your good reviews of our house and our service. I was happy to pass them on to my colleagues. It was a pleasure for them, as well as for me, to hear that you felt comfortable with us. We hope to see you again somdeday soon. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear Guest, Thank you for this review and hope you had a pleasant return journey. We have noted your concern with regret and would like to thank you for openly expressing your criticism. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear guest, Thank you very much for your stay in our hotel. We are glad that you had a pleasant time with us and that we could convince you of us. You can set the temperature in your room individually between 18 and 26 degrees by means of the air conditioning. Stay healthy and see you soon. Yours sincerely, General Manager Soeren Moelter with colleagues

Sehr geehrter Gast, wir bedanken uns für Ihren Aufenthalt in unserem Hotel und begrüßen Sie gern bald wieder bei uns. Mit freundlichen Grüßen, Ihr Hoteldirektor Sören Mölter mit Team

Dear Guest, thank you very much for staying at our hotel. We are proud, that you enjoyed your stay with us and we hope to welcome you again, soon. Yours sincerely, Dear Guest, thank you very much for staying at our hotel. We are proud, that you enjoyed your stay with us and we hope to welcome you again, soon. Yours sincerely, General Manager Soeren Moelter with colleaguesr with colleagues

Dear Milan, thank you for your stay at our hotel with your great response. We hope to welcome you soon again. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear Melissa, thank you very much for your stay in our hotel with the great review. As stated on our website, our dining areas and spa are open again on a limited basis. We are happy to be able to offer these services again, but due to the staffing situation we are not able to open our spa area daily. We hope that this will change in the future. Stay healthy and see you soon. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear Kyung Joon, thank you very much for your stay in our hotel. We are very pleased that everything was to your complete satisfaction and look forward to welcoming you back soon. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear guest, thank you very much for staying at our hotel. We are very proud that you enjoyed your stay with us and we hope to welcome you again, soon. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear Omar, Thank you very much for your stay in our hotel. We are very pleased that everything is to your complete satisfaction and would like to welcome you back to our hotel soon. In Germany it is common that parking fees are charged. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear Guest, thank you for your stay at our hotel with your great response. We hope to welcome you again, soon. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear Guest, thank you very much for your great review. We appriciate your feedback and are very proud, that you had a pleasant stay with us. We would be very pleased if we would be able to welcome you again, soon. In the meantime stay healthy and safe! Yours sincerely, General Manager Soeren Moelter with colleagues

Dear guest, Thank you for your stay at our hotel. Nice that everything was to your satisfaction and you had a pleasant time with us. Stay healthy and see you soon. Sincerely, Your hotel manager Sören Mölter with team

Dear Guest, thank you very much for your kind review. We dearly appriciate your feedback and are very proud, that you enjoyed your stay this much. We would be very pleased if we would be able to welcome you again, soon. Yours sincerely, General Manager Soeren Moelter with colleagues

Sehr geehrte Gäste, haben Sie vielen Dank für die hervorragende Bewertung zu Ihrem Aufenthalt in unserem Hotel. Wir freuen uns sehr, dass wir Sie rundum begeistern konnten. Wir wünschen Ihnen und Ihrer Familie Gesundheit, Kraft und Zuversicht in den nächsten Wochen und freuen uns auf ein baldiges, gesundes Wiedersehen in einem unserer Dorint Hotels & Resorts. Mit freundlichen Grüßen, Ihr Hoteldirektor Sören Mölter mit Team

Sehr geehrter Gast, haben Sie vielen Dank für die tolle Bewertung zu Ihrem Aufenthalt in unserem Hotel. Wir freuen uns sehr, dass wir Sie rundum begeistern konnten. Mit freundlichen Grüßen, Ihr Hoteldirektor Sören Mölter mit Team

Sehr geehrter Gast, wir bedanken uns für Ihren Aufenthalt in unserem Hotel und freuen uns sehr über Ihre höchste Zufriedenheit. Gern begrüßen wir Sie bald wieder bei uns. Mit freundlichen Grüßen, Ihr Hoteldirektor Sören Mölter mit Team

Dear guests, Thank you very much for your stay at our hotel. We are very happy about your praise and will be happy to welcome you back soon. Stay healthy. Yours sincerely, Your hotel manager Soeren Moelter with team

Dear guest, ´ thank you very much for your stay at our hotel. We are very pleased about your high satisfaction. The parking spaces directly in front of the hotel are disabled parking spaces, which we keep free for physically impaired guests. We do not have a concierge, but we are happy to help you with your luggage and also have several luggage trolleys. We hope to welcome you soon again. Yours sincerely, General Manager Soeren Moelter with colleagues

Dear guest, thank you very much for your magnificent review. We are very grateful, that you spent a nice time with us and we would be very glad to welcome you again, soon. Yours sincerely, General Manager Soeren Moelter with colleagues

Sehr geehrter Gast, haben Sie vielen Dank für Ihren Aufenthalt in unserem Hotel. Es ist uns eine Freude Ihre positive Bewertung zu lesen und wir begrüßen Sie gern bald wieder bei uns. Mit freundlichen Grüßen, Ihr Hoteldirektor Sören Mölter mit Team