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Reviews of Holiday Inn Express Frankfurt Airport-Raunheim, an IHG Hotel

3 out of 5
Holiday Inn Express Frankfurt Airport-Raunheim, an IHG Hotel
Kelsterbacherstr. 21, Raunheim

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 298 reviews" "
Rating 8 - Good. 102 out of 298 reviews" "
Rating 6 - Okay. 16 out of 298 reviews" "
Rating 4 - Poor. 6 out of 298 reviews" "
Rating 2 - Terrible. 9 out of 298 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kadir, Nackenheim

Travelled with family
Liked: Cleanliness, staff & service, amenities
No çimento
Stayed 2 nights in Mar 2024

8/10 Good

Joel, Aurora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is in a nice area and staff is very nice.
Stayed 4 nights in Jan 2024

10/10 Excellent

Celestina, Bowdoin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2024

8/10 Good

J

Stayed 1 night in Dec 2023

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended stay near Frankfurt Airport
Excellent stay in a friendly and comfortable environment
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from V. Schmitz on 13 Dec,2023
Lieber Gast, vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt und eine angenehme Zeit verbracht haben. Unser Team freut sich schon auf Ihren nächsten Besuch und bis dahin wünschen wir Ihnen alles Gute, Ihr V. Schmitz & Team - General Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from V.Schmitz on 9 Nov,2023
Dear Ronald, thanks a lot for posting a kind review of your recent stay at the Holiday Inn Express Frankfurt Airport Raunheim. We are happy that you had a pleasant time with us. Please visit us again someday. Best wishes, V. Schmitz & Team - General Manager

10/10 Excellent

Mateusz

Stayed 1 night in Oct 2023
Response from V. Schmitz on 9 Nov,2023
Dear Matesz, many thanks for posting a lovely review of your recent stay at Holiday Inn Express Frankfurt Airport Raunheim. We are happy that we have met your expectations. We can't wait to welcome you back again someday. Sincerely, V. Schmitz & Team - General Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shuttle service
stay was good but shuttle service was not available. had to take a taxi at Eur. 35
Stayed 1 night in Oct 2023
Response from V. Schmitz on 9 Oct,2023
Dear Guest, thanks for taking the time to review. We apologize for the inconvenience that our shuttle just drives from 6am to 10.30am and 5.30pm to 10.30pm. Sincerely, V. Schmitz - Hotel Manager

10/10 Excellent

satoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from V. Schmitz on 9 Oct,2023
Dear guest, many thanks for posting a lovely review of your recent stay at our Holiday Inn Express Frankfurt Airport Raunheim. We are happy that we have met your expectations. We can't wait to welcome you back again someday. Sincerely, V. Schmitz& Team – General Manager

10/10 Excellent

satoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from V.Schmitz on 22 Sept,2023
Dear guest, many thanks for posting a lovely review of your recent stay at our hotel. We are happy that we have met your expectations. We can't wait to welcome you back again someday. Sincerely, V. Schmitz & Team - General Manager

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from V. Schmitz on 9 Oct,2023
Dear guest, many thanks for posting a lovely review of your recent stay at our hotel. We are happy that we have met your expectations. We can't wait to welcome you back again someday. Sincerely, V. Schmitz & Team – General Manager

10/10 Excellent

Ewelina

Stayed 1 night in Sep 2023
Response from V. Schmitz on 9 Oct,2023
Dear guest, good to know that you overall enjoyed staying at our hotel. We are thankful for your positive rating and with our personalized service we would be happy to welcome you back. Best regards, V. Schmitz & Team - General Manager

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from HIEX Team Raunheim on 25 Aug,2023
Thank you for your positive review.We look forward to welcoming you as our guest again soon.

10/10 Excellent

Asif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from HIEX Team Raunheim on 25 Aug,2023
Thank you for your positive review.We look forward to welcoming you as our guest again soon.

10/10 Excellent

Mohsen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice stuff they give me late check out free of charge
Stayed 1 night in Jun 2023
Response from V. Schmitz on 8 Jul,2023
Many thanks for staying at Holiday Inn Express Frankfurt Airport Raunheim and sending such a lovely review.We hope to welcome you back again some time.Best regards, Volker Schmitz & TeamGeneral Manager

10/10 Excellent

SIU FAI

Stayed 3 nights in May 2023
Response from Holiday Inn Express Frankfurt Airport - Raunheim on 31 May,2023
Thank you for your positive review.We look forward to welcoming you as our guest again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Holiday Inn Express Frankfurt Airport - Raunheim on 24 Mar,2023
Dear guest, thank you very much for choosing our hotel for your trip and taking the time for a review. We hope to welcome you back very soon.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and their breakfast was phenomenal
Stayed 1 night in Mar 2023
Response from Holiday Inn Express Frankfurt Airport - Raunheim on 24 Mar,2023
Dear guest, many thanks for posting a lovely review of your recent stay at our hotel. We are happy that we have met your expectations. We can't wait to welcome you back again someday.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stopover
Very nice hotel, modern, convenient for Frankfurt Airport. I though overnight parking fees were a bit high, but other than that I was very satisfied with my visit
Stayed 1 night in Feb 2023
Response from Holiday Inn Express Frankfurt Airport - Raunheim on 14 Feb,2023
Dear guest, many thanks for posting a lovely review of your recent and pleasant stay at our hotel. We are delighted about your praising words confirming your positive impressions and we can't wait to welcome you back again someday for another memorable abidance. Sincerely, Holiday Inn Express Frankfurt Airport - Raunheim

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
It good experience, and a nice stay, just keep in account it is not in the Aeroport area, you need to take the train from FRA or another transportation. The hotel has limited transfer service (bus), for the small amount of the pay. I enjoin staying in this hotel. (bonus - free breakfast)
Stayed 1 night in Jan 2023
Response from Holiday Inn Frankfurt Airport - Raunheim on 14 Feb,2023
Dear guest, many thanks for posting a lovely review of your recent and pleasant stay at our hotel. We are delighted about your praising words confirming your positive impressions and we can't wait to welcome you back again someday for another memorable abidance. Sincerely, Holiday Inn Express Frankfurt Airport - Raunheim

10/10 Excellent

Elmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the last couple of years i always enjoyed staying at this hotel. But due to the since Jan 01 2023 parking fee of 12 Euro per night i will consider to switch to another hotel. By the way the 12 Euro wouldnt be a problem if the hotel would have a shuttle again as it had before Covid but it doesnt !
Stayed 1 night in Jan 2023

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly close to the airport and has a supermarket right next door. Also has a bar/restaurant. We haven't travelled in Europe that much - but was surprised there was no ice machine, or coffee machine in the room (it did have instant coffee). Overall a great hotel for the price.
Stayed 1 night in Oct 2022

8/10 Good

TAE HWAN

Stayed 2 nights in Oct 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick layover stay. Clean and staff was very kind. Grocery store was convenient next door.
Stayed 1 night in Oct 2022

2/10 Terrible

Dennis

Stayed 1 night in Oct 2022

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and room was clean although a little bit small but otherwise excellent. Breakfast didn't have alot of varieties but otherwise fresh.
Stayed 17 nights in Aug 2022

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, nice staff, fantastic breakfast, great grocery store next door
Stayed 1 night in Sep 2022

2/10 Terrible

King Hong

Stayed 1 night in Aug 2022

10/10 Excellent

Nita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved all the new upgrades
Stayed 1 night in Aug 2022

8/10 Good

LUIS ROBERTO SILVEIRA DA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very happy to be staying in the HolidayInn express in Raunheim for business. Great place to crash after a long day of hard work. My two suggestions are, having a small frigobar would be very handy and also a few more Vegan options as currently they only have a pasta arrabiata in the menu that's suitable for Vegan (by thanks to the lovely vegetarian waiter who recommended it to me). Danka
Stayed 4 nights in Aug 2022

6/10 Okay

christian

Stayed 1 night in Jul 2022

8/10 Good

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good neighborhood. No services nearby.
Stayed 1 night in Jun 2022

10/10 Excellent

Elmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

kama matata

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was good and we appreciated.
Stayed 1 night in Mar 2022

10/10 Excellent

Marcus

Stayed 1 night in Feb 2022

8/10 Good

Brent, Arlington

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Quiet room. Close to restaurants.
Stayed 1 night in Dec 2021

10/10 Excellent

Elmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Elmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Volker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Elmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel with shopping next door and great restaurant in walking distance. Very friendly staff.
Stayed 1 night in Aug 2021

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay prior to flight.
Great place to stay prior to a morning flight out of Frankfurt. If you have a rental car, then you just drive it directly (10min) to the airport rental car return. Room very comfortable, beds great, AC, and very clean. Breakfast very nice. Several restaurants nearby.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel, and helpful staff
The breakfast was very simple with few food choices on the weekend during our stay. The room air conditioning was awesome during this summer stay. Staff was helpful and kind. Parking was convenient. Having a refrigerator in our room would have made this hotel much better.
Stayed 2 nights in Jul 2021

8/10 Good

Elmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from V.Schmitz on 1 Mar,2021
Lieber Gast, vielen Dank für Ihren Aufenthalt und die damit verbundene Bewertung. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, V.Schmitz General Manager

8/10 Good

Priska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable,quite and clean
Stayed 1 night in Mar 2020

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great. Location is so-so.
Stayed 1 night in Feb 2020

6/10 Okay

Sina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2020