"In your ad you state that there is an airport shuttle “which is a rare find”. That is the reason I booked at this hotel. Only to find out when we arrived that there is not one. You should remove it from your listing as that is false!!"
"Although it was very warm outside, the air conditioning did not cool the room very well.
I’ve stayed here before the night before my flight, which is convenient. But for the expense maybe next time will stay outside airport."
"Property was clean, employees very friendly, breakfast had a good variety and was delicious. One thing to note, the rooms have air conditioning but The Squaire and halls in the hotel do not."
Sheraton Frankfurt Airport Hotel & Conference Center
10/10 Excellent
"The room was beautiful and the staff was very knowledgeable and helpful. I appreciated that there were plenty of dining options downstairs.
I was traveling solo so it was extremely convenient having the airport terminal across the way. It is only a short walk across a bridge to get to an elevator that takes you down to the level needed. It’s tricky to find, but if you ask for help it won’t be a problem."
"All staff very friendly and professional. Our dinner at the onsite restaurant was delicious and of very high quality. The room was absolutely quiet and the bed was very comfortable. Enjoyed the onsite pool, sauna, and massage services. Highly recommended for the night before international travel."