In-room safe, desk, free cots/infant beds, free rollaway beds
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Reviews of Hampton Inn Franklin/Milford

2.5 out of 5
Hampton Inn Franklin/Milford
735 Union St, Franklin, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 537 out of 925 reviews" "
Rating 8 - Good. 282 out of 925 reviews" "
Rating 6 - Okay. 66 out of 925 reviews" "
Rating 4 - Poor. 20 out of 925 reviews" "
Rating 2 - Terrible. 20 out of 925 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wheelchair room (though it was not needed) and the amount of space was amazing. It was great to revisit the town that my children grew up in. Not a sleepy little town anymore.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sanchayan, ESCONDIDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good Staff and Goid Breakfast
Stayed 6 nights in Feb 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

ZOE HARRIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly. Dining area and room very clean and well kept. I would definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Ana Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with all the amenities. Very convenient and excellent breakfast. We’ll be coming back whenever we visit the area
Stayed 1 night in Feb 2024

8/10 Good

Nicole

Stayed 1 night in Feb 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Dave

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It would have been nice if we were warned before or during checking in on Saturday that there had been no hot water since Wednesday at this hotel.

10/10 Excellent

David G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right
Everything as expected at a Hampton Inn property. Clean, comfortable and priced right.
Stayed 1 night in Jan 2024

8/10 Good

Deon

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in a very pleasant staff.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Serena

Stayed 2 nights in Dec 2023

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Overall
Solid Overall
Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were not allowed to eat breakfast I have to say we where 20 minutes late the woman was sweeping and told us no way everything is done that kind of dissatisfied me not even a coffe but hotel was very nice
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Arshell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 1 night in Dec 2023

8/10 Good

Patrick

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Needs some updates
The Hotel has been a Business favorite for a number of years, but lots of the Hotel needs updates. I will still choose it, because of the location, but you can only clean things so many times before they need to be replaced.
Stayed 1 night in Dec 2023

8/10 Good

George

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent except for barking dogs
Stayed 5 nights in Nov 2023

6/10 Okay

chris

Business traveller
Just ok
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly and helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Devan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place- friendly staff
Great room, super clean and roomy, nice bathroom and bed comfy- we'll be back! Breakfast was good and coffee, waters, to go bags for breakfast available, nice touches!
Stayed 2 nights in Nov 2023

10/10 Excellent

Carol

Travelled with group
Great location
Perfect place to stay. Clean, great location, friendly staff. Good breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

MARIANNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at as totally amazing! Breakfast was awesome Rooms were perfect
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen L

Liked: Cleanliness, staff & service, property conditions & facilities
other people staying at the hotel were friendly and the staff was very accomodating.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, spacious and the staff was friendly and helpful. I called in the middle of the night in need of assistance and not only did someone answer but they offered suggestions. While the suggestion didn’t work, they tried. Cute hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Luis

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Respect and privacy mean nothing here
Pleasant stay? Fat chance. We seen people standing in front of our door. And had to cover the joining room door for the same reason and noticed something moving. As I writing this I look through the peep hole and saw 2 people walking away from my door. A complete disrespect and violation of privacy, and we will make sure that everyone knows about this
Stayed 1 night in Oct 2023

8/10 Good

Corrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Good location. Breakfast very good
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexa, Lynbrook

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the stay. The breakfast was excellent. Staff was very attentive and helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
An older property which we understand will be updated soon. Still the property is clean and more than adequate for an overnight stay. Excellent and helpful staff. Quiet. Free breakfast is a bonus. In walking distance of a popular restaurant with a very large Italian-themed menu. We'd stay at this Hilton again.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast ever for a hotel. They had better ‘bread’ options than others. Freshly baked scones
Stayed 2 nights in Oct 2023

8/10 Good

Gerri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the breakfast it was good. The night staff could of been a little more personable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rae, Rosemount

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was VERY warm and friendly and helpful. And the breakfast was EXCEPTIONAL, even by the standards I've come to expect from Hampton.
Stayed 2 nights in Oct 2023

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local sandwich shop within walking distance. Sierras
Stayed 1 night in Oct 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Enjoyed our stay, room was in excellent condition and clean. Staff friendly, helpful and courteous and breakfast was a bonus and done well. My only negative comment would be the walls are thin. You can hear the people in the room next to you (i.e. Pressing the buttons on the microwave, dropping the toilet seat-those are thin walls to hear that detail).
Stayed 4 nights in Oct 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here, from check in, to breakfast and on to check out are the best. The room was clean and the housekeeping staff obviously do a great job. I made it a point to tell them at the front desk how very impressed I was with everything about this hotel. I hope to see them all again soon.
Stayed 1 night in Oct 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, room comfort
Great place to stay!
Loved it, very clean, comfy bed. Signal was out on my tv when I got there at midnight. The girl at the front desk came right up herself, and had a new room key in hand in the case she couldn’t fix it.
Stayed 1 night in Oct 2023

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was great.
Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Staff was friendly.upgraded to a larger sweet upon arrival. Fruit and infused water in the lobby available.breakfast was great staff made sure to refill food items all the way until service was over.my self and other patrons were asked multiple times if we need anything else at breakfast.
Stayed 1 night in Sep 2023