Hotels near Frayser Branch Memphis Public Library

"We loved our rooms however, the carpets in both of our rooms turned our socks and feet black from the dirt. It was difficult to figure out how to get into the hotel and parking. Other than that it was an amazing hotel. The sites from the 10th floor were amazing!"

"Did not get breakfast "

"Great location, walked to Beale Street. Loved the rooftop bar views. Parking garage and gym are across the street."

"There was a few items required in our room, which were brought up promptly. Valet parking was excellent. Breakfast buffet was great and very good customer service."

"I booked my room for Tuesday through Saturday. When I got to the hotel I had to call out for help because no one was at the desk and there was no bell. I had to show the clerk my reservation email because she didn't have record of my booking. The hotel advertises an indoor pool (which was closed for repair) and breakfast each morning (which wasn't served). After checking in I headed up to my room. The stairwell and hallway floors were disgusting. Trash everywhere and it didn't look like the carpets had been cleaned in a while. When I got to my room I only had two pillows, two towels and no toilet paper. I went back down to the desk and the clerk gave me additional items and toilet paper. After my first night I went out to sightsee. When I returned to the hotel my key card didn't work so I went to the front desk where I was told that I should have checked out that morning. Again I showed my booking confirmation and the issue was corrected. I got up to my room and my belongings were thankfully still in the room. During my stay, housekeeping did not clean my room or replace linens once. I had to swap out dirty towels with the front desk. The only saving grace about my stay was the cost of the booking and the helpful front desk staff I dealt with."

"Excellent choice. Perfect location. Great amenities. If given the choice, will plan to stay here again if my travels permit"