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Reviews of The Place Resort at Tokeh Beach

4 out of 5
The Place Resort at Tokeh Beach
Peninsula Road, Tokeh Beach, Freetown

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. The rooms are cleaned every day by very attentive staff. Ask for anything - you get it within 5 mins. The Operations Manager Sunil is very pleasant and responds quickly. I would give Sunil and the staff an A . The variety of food at the restaurant was ok. One area for improvement is the gardens around the chalets. At the time we went they were a little unkempt. I think we went in the slow season. This however did not take away from our fun.
Stayed 11 nights in Oct 2021

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
We had a really good time at The Place. Great location on the beach. The beach-front cabins are the best. Food and service was good. Need wider breakfast options, including local food. Beach was really nice to swim in.
Stayed 3 nights in Oct 2021

8/10 Good

Masanori

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's fine. Satisfied.
Stayed 5 nights in Oct 2021

10/10 Excellent

Shahil

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, AC and hot shower
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointing Service and Cleanliness
First we were escorted to a room, but then 5 min later they came to tell us this was not our room. We waited 20min for them to finally direct us to the next room. The room did not appear cleaned, the bed sheets had stains, there was no towels or robes in the room like described. When we asked for the towels, we waited 30min but eventually had to walk to the receptions desk and wait for them to bring the towels. The place has some very beautiful views but the service really disappointed me along with the overall cleanliness.
Stayed 1 night in Feb 2021

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FT weekend
Always a great stay at the place.
Stayed 1 night in Feb 2021
Response from VKB on 16 Feb,2021
Happy to know that you enjoyed your stay. Looking forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021

8/10 Good

Mustapha, Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far this is the best hotel in town. Few tips as a constructive feedback. I ask for upgrade, the first thing the front desk manager did (without checking available) was telling me the price! Husler at the beach can get very annoying Food menu needs to have more variety. Eg no sea food on the menu
Stayed 2 nights in Oct 2020

6/10 Okay

Denis

Travelled with family
A place away from home.
Very pleasant front office staff on arrival. The rooms are pleasant. The toilet seats could do with a change and the sofa deep cleaned. There was dust and hair on it. Room service was disappointing as the waitress wasn’t familiar with the menu and on arrival the food wasn’t great and expensive. A pleasant short stay spot at a reasonable price.
Stayed 2 nights in Oct 2020

8/10 Good

Alec

Business traveller, Travelled with group
Liked: Property conditions & facilities
nice resort, sea view rooms can’t see the sea
Great resort with beautiful beach, rooms are nice prefabs super cold AC. Didn’t see the value of the sea view rooms as we couldn’t see the view of the sea from our room. When we asked the manager they said the room is facing the sea but blocked by another row of rooms In front. Not worth the value and next time would book the Mountain View and save $60
Stayed 1 night in Feb 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort in the country.....
This place is absolutely beautiful. It makes a huge difference if you stay in mountain view or sea view chalet. So it is definitely worth paying for sea view.
Stayed 5 nights in Feb 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Place to relax
After even a one night stay at The Place, you can really switch off and relax. The rooms and wider hotel are always spotlessly clean and well maintained. Staff are friendly, welcoming and will efficiently make sure your glass is never empty (whatever's in it). The great food, sunloungers, beautiful beech and pool make The Place stand out!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Place has the WOW factor. A beautiful and most restful place. Staff really friendly and food excellent. Take the beach front room it is worth every $. I went for a rest and after 3 days left rejuvenated. I will be back
Stayed 3 nights in Jul 2019

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was nice with friendly staff but food menu needs some update and make over especially with their location. Need to see some nice fish etc
Stayed 1 night in May 2019

10/10 Excellent

Sam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort to stay in
Staff were friendly and helpful. However sometimes lack concentration to respond quickly. The facilities are great and had everything be rated excellent hotel. There's great feeling of elegance, safety and tranquility about the place, which I enjoyed so much.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Rainy Season
It was just ok. The stay wasn't what I thought it would be, but it was rainy seaon
Stayed 3 nights in Jul 2017

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the beach
Very nice hotel. We enjoyed our stay from the beginning to the end. The lady at the reception named Vanessa is a real sweetheart, so nice and helpful. The staff working at the restaurant need to be more welcoming and the food need to be improved.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful beach and wonderful retreat! Food is okay, but menu could use more variety. Hotel did not have my reservation despite booking online, and it took 45 min for check-out process!

6/10 Okay

Eric, Atlanta, GA

Liked: Room comfort
Nice... could be better
No doubt this is the best beach resort to stay at in Sierra Leone. Beautiful beach, great food, spacious rooms, but it could be better... This was one of the most expensive suites (beach front suite) I've stayed at in any country so my review is in comparison with similarly priced hotels worldwide. Management needs to take better care of the property... paint is peeling in places, some of the furniture looks extremely worn... the place has lost some its luster, needs a touch up (I came in 2013 first time). Need better attention to details when it comes to cleanliness, room preparation, and customer service. There was no soap, shampoo, etc that modern hotels usually provide. We had to call and request many things including an extra set of washcloths/towels since there was only one set provided. There was no phone in the room so we had to call front desk from our cellphones and they had no way of calling us back. The AC had a smoke smell at night. Customer service...need more warm greetings, smiles, and politeness across the board. This is a country-wide issue but I digress. Should have some beach activities available like water sports or something... there is not much to do at the resort. This resort still gives me hope of what Sierra Leone could be as a tourist destination.

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful and relaxing
This was an excellent location, away from the hustle and bustle of Freetown. Certainly the best service that I received from a hotel in Freetown. The facility is very spacious and reasonably decent. Beautiful beach front with gorgeous sunsets. Certainly where I would like to stay for future trips to Freetown.

10/10 Excellent

Alishya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach-side hotel outside of Freetown
Very enjoyable!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and comfortable
Resort clean, everything working, meals wonderful, staff superb, well trained and friendly, activities great - variety and inclusive. Had great time with our child, guests,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise away from the hustle and bustle!
Great for some R&R. Will be back!

10/10 Excellent

Steven, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy resort in an unexpected place
Chose this place because I found it on Hotels.com and was in Salone for just a bit over a week. Was absolutely not expecting such a luxurious resort. Room was huge (it was a private cabin) with A/C, flat-screen TV, and free wi-fi throughout the property. Nice shower but no bath. Very modern well crafted furniture and large king bed. The only drawbacks were lack of safe and no in-room kettle or coffee. Also had to request A/C remote (took me ages to figure out to change the temperature). Breakfast buffet is included with eggs to order, pastries, coffee, etc. There's a cafe next to the beach which is decent and a fancier restaurant upstairs. Overall very pleased to find this place and would go again. It's on lovely Tokeh beach so there is not much to do besides lie in the sand and enjoy the ocean.

10/10 Excellent

Ruben, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much needed relief!!!
This was exactly what my group needed. We had just spent 12 days working at a clinic. The days were long and our team needed a chance to relax, regroup and recommit to our cause. The Place was absolutely perfect!!! Highly recommend and will probably come back with my spouse for an extended stay.

10/10 Excellent

Umu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super trevlig manager.
Dålig service vid ankomst. Inga bad handdukar. Ingen telefon på rummen för att nå receptionen. Pratade med Managern Omar som är super trevlig, lyhörd och förståndig samt bra bemött av honom
Stayed 1 night in Apr 2019

10/10 Excellent

JEAN CHRISTOPHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"This PLACE is a nice one"
This "PLACE" is a very nice one. Open in 2013, about 50 little villas in a large garden on sea side. The villas are all the same, spacious and confortable but the ones on the beach are really the best for their situation. (the villas "Sea view" have just a very small view on the sea...) The restaurant offers really good quality dishes ( the "Lobster Trio" is memorable ! ) The service is kind and efficacious (may be a little slow... but it's Africa...) The beach with white sand is quiet and wonderful. The Place is just 30 kms from Freetown but by an impassable road; the alternative road is very good but takes about 1h1/2 (90kms)
Stayed 7 nights in Jan 2018

8/10 Good

Shaz, Norge

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Flott hotell med hvit sandstrand rett foran.
Avslappende og deilig hotellopphold, ikke mange som var på hotellet i hverdagene men det kom flere kunder i helgen.