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Reviews of Residence Inn By Marriott Fresno Clovis

3 out of 5
Residence Inn By Marriott Fresno Clovis
820 Santa Ana Avenue, Clovis, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 35 reviews" "
Rating 8 - Good. 6 out of 35 reviews" "
Rating 6 - Okay. 0 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Mar 2024
Response from Residence Inn Fresno Clovis on 5 Apr,2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, a lot of amenities. Comfortable, welcoming.
Stayed 1 night in Jan 2024
Response from Residence Inn Fresno Clovis on 12 Jan,2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst-case
I had the most horrible time at this hotel. The staff was very dry and cold this was disheartening. I needed help understanding the policy of the deposit which I got charged $20 the 1st day and then the second time I tried to stay $200. Got pushed away due to not knowing the policy. They canceled my room and never gave me a refund. Do not go to this establishment in Fresno on, Shaw and Clovis.
Stayed 1 night in Jan 2024
Response from Residence Inn Fresno Clovis on 12 Jan,2024
Thank you for taking the time to share your feedback. Please note, what you are saying is incorrect. Our deposit fee is listed on the 3rd party website where you booked. You did not stay at our property because when you were told the deposit amount, you became verbally abusive and threatened to assault our staff. Your reservation was cancelled because of your egregious behavior, not because you needed help understanding a policy. The local police were also contacted, and you were issued a notice of no trespassing. These reviews and continued harassment of the hotel are in violation of this policy.

10/10 Excellent

belle, covina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Residence Inn Fresno Clovis on 8 Jan,2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Stephanie

Stayed 2 nights in Dec 2023
Response from Residence Inn Fresno Clovis on 13 Feb,2024
On behalf of the entire hotel team, I want to thank you for sharing about experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Residence Inn Fresno Clovis on 16 Dec,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Dec 2023
Response from Residence Inn Fresno Clovis on 13 Dec,2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel in Frez
Hotel seems brand new, comfortable bed and nice layout to the room which feels like a studio apartment. Smart tv, spacious modern bathroom and kitchen. Nice new clean hallways, elevator, lobby and good breakfast.
Stayed 2 nights in Nov 2023
Response from Residence Inn Fresno Clovis on 5 Dec,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jareall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place ever
Stayed 2 nights in Nov 2023
Response from Residence Inn Fresno Clovis on 24 Nov,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 Poor

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not there yet
This is a new property and staff need more training. A lot of confusion at check-in. Terrible Internet problems.
Stayed 2 nights in Nov 2023
Response from Residence Inn Fresno Clovis on 21 Nov,2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Maria-Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in CLOVIS!!
This will definitely be the go to place when I come into town! Best hotel in CLOVIS!! Super clean…staff is amazing…thank you!!
Stayed 2 nights in Nov 2023
Response from Residence Inn Fresno Clovis on 14 Nov,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Residence Inn Fresno Clovis on 30 Oct,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Donna

Stayed 2 nights in Oct 2023
Response from Residence Inn Fresno Clovis on 30 Oct,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not my first choice for a property to stay at. My original reservation could not be found at a different hotel and I was placed here by Expedia. I was very happy with the staff and the room. It was a beautiful property.
Stayed 2 nights in Oct 2023
Response from Residence Inn Fresno Clovis on 23 Oct,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
I like tge fact that i can cook at a hotel
Stayed 2 nights in Oct 2023
Response from Residence Inn Fresno Clovis on 23 Oct,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the physical property from check in to check out are all five star! Definitely recommend!
Stayed 5 nights in Sep 2023
Response from Residence Inn Fresno Clovis on 2 Oct,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The reception was excellent during the check in process. The room was also in great condition and very clean. highly recommended.
Stayed 1 night in Aug 2023
Response from Residence Inn Fresno Clovis on 11 Aug,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nearby shopping.
Stayed 5 nights in Jul 2023
Response from Residence Inn Fresno Clovis on 1 Aug,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Noise from upstairs room was filtering down into our unit. Front desk would not answer after 10:00 p.m.
Stayed 3 nights in Jul 2023
Response from Residence Inn Fresno Clovis on 1 Aug,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 Poor

Susana, Los Angeles

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room wasn't cleaned properly. I found an empty shoebox, a giant childs wand, a pair of nativ shoes and half drunk bottle of water. I have photos of all of it. And although the toilet was clean, someone had vomited on the wall next to it and that wasn't cleaned. I checked in super late the night I arrived, so I just cleaned it myself and went to bed.
Stayed 3 nights in Jul 2023
Response from Residence Inn Fresno Clovis on 24 Jul,2023
Thank you for your feedback. We apologize for any issues you may have encountered during your stay.

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness
I loved the room was so clean and spaceous. I love that it had a mini kitchen and dining room. It really felt like home. Most importantly the staff was friendly and extremely helpful.
Stayed 1 night in Jul 2023
Response from Residence Inn Fresno Clovis on 24 Jul,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini King Bed
The hotel and our room were really nice, spacious, clean, great amenities and the staff were great. Only complaint is that we booked a studio with a King bed and sofa bed. Our room, while spacious, included 2 full size beds. That was disappointing when half way thru the night we ended up in separate beds because one did not have enough room. This is why we always book a King bed.
Stayed 1 night in Jul 2023

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and friendly staff. Loved the continental breakfast. We’ll definitely return.
Stayed 1 night in Jul 2023
Response from Residence Inn Fresno Clovis on 20 Jul,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Leslie

Stayed 3 nights in Jul 2023
Response from Residence Inn Fresno Clovis on 1 Aug,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Aldrin Joe

Stayed 3 nights in Jun 2023
Response from Residence Inn Fresno Clovis on 1 Aug,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Emily

Stayed 1 night in Jul 2023
Response from Residence Inn Fresno Clovis on 1 Aug,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

YOSHITAKA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Residence Inn Fresno Clovis on 20 Jul,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Residence Inn Fresno Clovis on 20 Jul,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Residence Inn Fresno Clovis on 20 Jul,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Melanie, Shreveport

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property looks new and the suites are clean and roamy.
Stayed 1 night in Jun 2023
Response from Residence Inn Fresno Clovis on 20 Jun,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great staff
Stayed 4 nights in May 2023
Response from Residence Inn Fresno Clovis on 13 Jun,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Residence Inn Fresno Clovis on 13 Jun,2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.