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"The staff were very attentive and responsive. Some common areas like the dining area carpet need attention but overall lovely stay."

"Fantastic facilities, great Customer Service "

"Excellent value for money "

"Nice staff"

"Great place to stay for a gig at the Cheese and Grain. Central location. Staff really friendly and helpful. Evening dinner menu was varied and bar had a nice atmosphere. Good breakfast and overall good value. Room had lots of character. Bathroom could do with an upgrade but was functional for a short stay."

"There was a problem with the WIFI, and I couldn’t connect it to my laptop. I was told it was an issue they were already aware of. I couldn’t even use my mobile data because there was no signal inside the hotel. If I had known this before, I wouldn’t have booked my stay there, as I was travelling for work and needed to use my laptop. Fortunately, after some time I managed to connect to the WIFI, although I’m not sure how.... The rest was okay, not perfect, but for the price and the location I think it was fair."

"The room was extremely clean, the staff friendly and helpful. Bar and dining area clean and tidy with lots of cosy corners to hide in! Would definitely recommend and will stay here again if we return to Bristol!"

"Great"

"Great location for visiting Bristol. Hotel a little run down. Staff friendly and enthusiastic but a little bit inept. Over complex air con and heating system a particular issue. "