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"The hotel staff were wonderful. Alyra helped us coordinate our golfing plans and provided other perks. She was excellent. Make sure you contact her in advance if you are planning to golf in the area. The hotel has one side with a great view of the lake."

"Quite "

"Our AC did not work properly the first night. I notified the front desk and was told maintenance would address it in the morning, but no one came. I had to follow up again, and it wasn’t fixed until around 2 PM the next day. I was also charged a $150 pet cleaning fee for our house-trained 12 lb dog, despite the room being noticeably dusty and well-used upon arrival. The outdoor trash bin was already about two-thirds full, leaving very little space for our trash during the stay. Additionally, I was charged a one-night fee to modify a reservation that I changed within 2 hours of booking. Neither Expedia nor the resort has been able to clearly resolve or take ownership of this issue. Front desk staff were pleasant and helpful, but the gun range staff was rude and disrespectful, which negatively impacted the experience."

"Clean was spacious and clean. Breakfast had a large selection for everyone to find something to eat. Also, very close to entrance of Legoland."

"Hotel needs some updates and furniture is worn out"

"You canceled and no answer"

"Clean, comfortable bed, and a hot shower "

"Legoland was the best decision we ever made. If it weren’t for them our vacation would have been absolutely ruined. Expedia completely screwed up our bookings. We arrived after a an entire day of airports. Staff couldn’t have been better. The next day we woke up to a phenomenal breakfast only to find out Expedia never sent over our theme park tickets. After standing in front of Legoland for over and hour with two autistic sons and my disabled wife who’s confined to a wheelchair, their representative who I was on the phone with after lying to me about being on the phone with the hotel eventually transferred me to an airline and hung up on me. Never again. The hotel staff ended up covering our tickets for the coming days and took care of everything. Thank you so much Legoland! And Expedia…NEVER AGAIN!!!"

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