Accor Hotels, Gainsborough hotels

"Staff were pleasant. The room was clean. The shower was powerful."

"Room was immaculate, amazing view of the zoo. Fully stocked with tea coffee and hot chocolate and jammy dodgers were a win for my son. Staff are so friendly and helpful… I put a note in my booking comments that this was a surprise from Santa brought by the elf, asked if a note could be put in the room ( did not think it would be read) There was a card from Santa on the bed when we got in the room…Christmas magic "

"Excellent "

"Very peaceful stay, considering it was Christmas party/event weekend. Excellent location, walking distance to all the attractions, pubs, bars and restaurants. The room and bathroom were perfect sizes, spotless with good lighting and extra mirrors. Love the toiletries (nice scent and no irritation). Fluffy and soft towels. Good wardrobe space with good steam iron/board. Good hairdryer. Extra coat hooks. Good seating space. Very comfortable bedding. Good room temperature. Good selection of Samsung TV channels including Sky news and Film4. Excellent tea/coffee station/ biscuit selection and love the complementary fridge items. Buffet breakfast was excellent. Excellent selection of beverages and food, cooked to perfection. All staff were friendly and polite. Extremely satisfied with our stay. "

"Lovely clean room and very helpful reception and bar staff "

"Wasn't my first visit and knew it would be as good as ever. If anything, the Christmas dinner had improved, it seemed larger. Room was perfect, shower was huge and easy to use. I slept like a log. Excellent breakfast too.My only criticism is the location because I don't drive but that's on me, not the hotel."

"Great location for Lincoln city centre. Hotel staff are welcoming and friendly. Car park was good and safe. The room was clean and the bed was comfortable. Nice restaurant area although it is best to book for busy times. The decor is a little out dated but they are currently undergoing refurbishment so will look good when finished. All in all a very pleasant hotel. We would definitely stay again."

"Very good, close to the high Street, train station and bus station, close to restaurants. Very friendly and approachable staff always willing to help. "

"Everything with the property was fantastic. The breakfast was amazing - with great choice for everyone. Staff so helpful and kind. Will definitely stay here again."