Gállos Hotels from S$125

"Beautiful hotel, staff are so friendly and helpful. Facilities great, hotel feel is laid back and luxurious but not fussy. Very clean and beautifully kept grounds. Location is great 30 minute walk to beautiful little town Panormo which has plenty restaurants, bars and a few shops. 30 minute drive into the city of Rethymno. I highly recommend this hotel for a relaxed base to explore Crete, we stayed for 1 week and felt we could have easily stayed another few days. "

"Very nice hotel new and clean.. nice people working there "

"Exceptional resort. The staff is outstanding, very attentive to the needs of the guests. Although it is an all inclusive resort, it should be noted that room service is NOT included as an all-inclusive benefit; you will have to pay for it."

"Lovely hotel and staff. Rooms were cleaned regularly, air con worked perfectly and it was generally an all round joy to stay there. "

"We were two families with 3 kids ages, (2) ages 7 and 9. We loved the pool, access to the ocean, the kids club and nightly entertainment. There was also a mini mart on site in case tou need souvenirs or forgot to bring a swimsuit. We also used the spa for a body scrub, massage and my little one got a chocolate massage which she loved. The spa was great. We upgraded to the higher drinks option, we got bottled water, bottled wine, extra toiletries and robes with slippers. The desserts were great, there was wine and beer on tap. The crepes were great. I personally didn’t like the food on the buffet, it looked great but compared to what Greek food taste like everywhere this was a disappointment. There was also a restaurant close by walking distance less than 2 minutes with another beach in case you wanted something different. Overall a good stay. "

"Beautiful hotel and service was fantastic in every part of the hotel except for the buffet. There were a lot of staff but always had to call someone to the table to either get a drink or set the table. Also, ordered drinks that never came. This happened on multiple occasions. Other than that, the hotel service was impeccable. I would highly recommend. "

"Loved this place, staff, buffet"

"I would not rate this property 4 stars. The ‘all inclusive’ was very limited. The dining area is very small with only a few choices at meal times. The walk to the beach was unpleasant. The hotel is on a noisy main road. I think the pictures are not a realistic reflection of how the hotel looks"

"The hotel is beautiful, public spaces are not modern but very well kept, outdoor areas are beautiful with plenty of open space for the kids to run around. We had 2 classic double rooms and one 2BR Mythika suite, the classic rooms were OK, decent size, in good condition but could use some refreshing. The Mythika suite was amazing, spacious, renovated, cleaned a few times through the day and included tasty goodies (fruits, wine, etc). Mythika guests receive private beach seating, benefits at restaurants (which we didn't use as are our party were not entitled) and free late check-out up to 6PM! (which was fantastic as our flight was late). Beach and pools are very cozy, there's a shortage of sunbeds in the big pool but we managed. Parts we liked less: The water park, it's in all the hotel pictures on Expedia, and the hotel's FB an IG pages advertised the new park set to open in the beginning of the season. Unfortunately the park wasn't ready, it's set to open soon and we weren't offered an alternative. Other points: Hotel has lots of stairs, there are some elevators but they are small and slow. AC in the rooms works only in the afternoons, problematic in hot days and during the night (hotel could only offer a rattily noisy fan as a solution). Apart from the beautiful kids club we found the animation schedule a bit lacking. And finally, some of the staff are not as friendly as you'd expect for a 5* resort, we found ourselves having to "nudge" some of them into helping at times."