Gasparillo Holiday Rentals

"I cannot rave enough about all the staff here! From front desk concierge, to resturant servers, to housekeeping staff, everyone made me and my children feel so welcome, safe and comfortable. Check in and check out was simple and Keisha at the front desk kindly explained all the details of my stay to me in such an easy, calm and pleasant way. Trellis servers Rea, Stacy and both Justins were all friendly and incredibly polite (also, the manager and a few other staff, whose names I don't remember but who served with such great smiles and upbeat attitude. I love the location of this hotel and like that it is not overhwelmingly "

"Runway is a HORRIBLE run down decrepit place. The ONLY nice part is the food/ bar area and the bartender as well as the Manager were aces. Polite and service with a smile. My room had mold in and around the bathroom, the ac wasn’t working And the front desk supervisor/manager is VERY unprofessional and condescending. She needs a position out in the back somewhere because clearly she’s a… (I can’t say the word) I had my do not disturb sign. Yet someone came in and my earrings grew feet and walked out with the housekeeper. Nothing became of it because that manager danced all around and was at one point hiding from me as though she’s 6yrs old. I would. NEVER EVER stay in that run down shack. Neither would I recommend it. The front desk ladies were pleasant and professional. Also the gentleman that was at the door. They made my stay a little earlier. But that manager’s attitude is JuST as stink as the hotel. It needs a whole revamp not just the building but that manager needs to go… Actually demolish is a better choice than revamping. "

"Breakfast was great. Staff was friendly and very help AC kept room cool worked perfectly "

"D property was in excellent shape, d staff was on point with everything n d Bar/ Dinner was great"

"It was okay. NOTE people live there , it have late night parties ,early morning kids playing loudly, id recommended booking a hotel, couldn't get a good night rest "

"Excellent breakfast with both European and local options. Very convent location There was a coffee maker in the room but no coffee Otherwise great"

"Good"

" Yes"

"Yes very convenient "