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"This was a fantastic hotel in a great location. Totally walkable to main strewn and all the fun but tucked behind so it is nice and quiet. They have a local black bear that hangs out around the property - so that’s kind of cool! Breakfast is AMAZING!! order off the menu or dine at the buffet (or a combo of both). Delicious and amazing value. Hotel staff were very friendly and super accommodating. We wanted to add an extra night and they worked to ensure we could keep our existing room and not have to move everything to a new room (we had two rooms in our party) The beds were very comfortable and the room was so quiet - even being close to the elevator. Rooms were clean and the shower was awesome. This was our first time in Gatlinburg and it was amazing! We would come back in a heartbeat!!"

"Overall satisfied with our stay. Would of been nice to have a microwave in the room though."

"All of the staff was pleasant and kind! The resort was absolutely beautiful!!!! It had everything we needed! The pools and hot were amazing and outdoor space relaxing. We loved the fire pits! The evening reception drinks were extremely good... The best we ever had at an Embassy Suites. The only complaint about the evening reception was I wish their was a better variety of the snacks. We definitely will be back! Looking forward to our next trip to your location! "

"One of the nicest places that I’ve ever stayed in. Must get river side with balcony."

"I loved my time here while I was on vacation. The room was very clean and had friendly staff. The room had modern touches with a small kitchen area which was very convenient. It was a comfortable room to be in after a long day. If we come back to gatlinburg we will definitely book here again! "

"Perfect place to stay, little river running under the balcony rooms, easy to walk up the street if you are going to anakeesta park. Staff was so nice and friendly!"

"The AC in room didn’t work. Not even the fan. The front service clerk personal did try to relocate us but the room that was available and had working ac, didn’t had a working lock door. Luckily, wasn’t that hot the night my girlfriend and I stayed. And parking. End up using an app that gave us discount on a near by parking building and paid $17 for the night. Not that bad compared to other parking spots available. And was 3 blocks away. "

"Our room was clean and i enjoyed sitting on the balcony listening to the babbling brook below. Great staff and location! Had the pleasure of seeing a bear while eating breakfast at the event center. "

"If you’re wanting to see bears, stay here. It’s also convenient and within walking distance to many restaurants, shops and things to do. The room (510), had been renovated and was very nice. Would definitely recommend. Breakfast had bacon, eggs, sausage, pancakes, cereal, pastries, coffee, juice, milk, and yogurt"