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Crossroads Inn & Suites

2.5 star property
Hotel with free breakfast, a short walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning
The current price is S$98
includes taxes & fees
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(130 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Seasonal Fireplace)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Seasonal Fireplace)

7.6 out of 10
Good
(12 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Jetted Tub

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

7.6 out of 10
Good
(7 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Fireplace

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Fireplace

8.8 out of 10
Excellent
(16 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Fireplace, Jetted Tub

8.6 out of 10
Excellent
(19 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for LOFT room ,1 king bed with jetted tub

Premium bedding, desk, blackout curtains, iron/ironing board

LOFT room ,1 king bed with jetted tub

8.2 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Downtown Gatlinburg, a neighbourhood in Gatlinburg, is home to Crossroads Inn & Suites. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's activities can be experienced at SkyPark and Ober Gatlinburg Ski Resort and Amusement Park. Ripley's Aquarium of the Smokies and Anakeesta are not to be missed. Spend some time exploring the area's activities, including skiing and snowboarding. Guests love the hotel's location for the sightseeing.
Visit our Gatlinburg travel guideOpens in a new window
Map
Gatlinburg, TN

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Anakeesta - 5 min walk - 0.4 km
  • SkyPark - 12 min walk - 1.0 km
  • Gatlinburg Space Needle - 12 min walk - 1.0 km
  • Gatlinburg Convention Center - 13 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Pancake Pantry - ‬8 min walk
  • ‪Donut Friar - ‬9 min walk
  • Ole Red

About this property

Crossroads Inn & Suites

Hotel near Anakeesta
Close to Ripley's Aquarium of the Smokies and SkyPark, Crossroads Inn & Suites provides free self-service breakfast, laundry facilities and a fireplace in reception. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • A 24-hour front desk, a lift and a TV in reception
  • Coffee/tea in reception and a vending machine
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 78 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Crossroads Inn & Suites?

As of 16 Aug, 2025, prices found for a 1-night stay for 2 adults at Crossroads Inn & Suites on 18 Aug, 2025 start from S$98.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crossroads Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crossroads Inn & Suites?

Self-parking is free at this property.

What time is check-in at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM.

What time is check-out at Crossroads Inn & Suites?

Checkout is at 11 AM.

Where is Crossroads Inn & Suites located?

Located in Downtown Gatlinburg, this hotel is within a 10-minute walk of Traffic Light #3, Ripley's Aquarium of the Smokies and Anakeesta. SkyPark and Gatlinburg Space Needle are also within 15 minutes.

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Crossroads Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 685 out of 1325 reviews
Rating 8 - Good. 380 out of 1325 reviews
Rating 6 - Okay. 159 out of 1325 reviews
Rating 4 - Poor. 60 out of 1325 reviews
Rating 2 - Terrible. 41 out of 1325 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance of the strip. Nice rooms, nice breakfast every day, and the employees are friendly and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great,affordable place to stay while visiting Gatlinburg!Within walking distance from most attractions..
Stayed 1 night in Jul 2025

10/10 Excellent

Cindee

Nice property, well situated for local attractions and restaurants
Stayed 4 nights in Jun 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Hot breakfast and staff was really nice and helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, nice breakfast. Staff were very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, had a little living room separate from bedroom and had 2 bedrooms, plus a nice size jetted tub and fireplace. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Hotel was quiet and clean. Lots of tv options
Stayed 2 nights in Aug 2025

8/10 Good

Yarima

Liked: Staff & service
Good location, staff it is nice and it is very clean hotel
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Close walking distance to several stores.
Stayed 1 night in Aug 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay you can walk everywhere you don’t have to drive
Stayed 2 nights in Jun 2025

8/10 Good

alayna

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really nice, location was good and quite, the bathroom was okay, the toilet sometimes had issues
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast included
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed for a one night stay in Gatlinburg. The lady at the front desk was kind and helpful. The room was clean, parking was perfect, the price was reasonable and the beds comfy. Would definitely recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay we have stayed here multiple times and we really love it nice rooms location is perfect for walking the town can not wait to go back
Stayed 6 nights in Apr 2025

8/10 Good

Haley

Liked: Cleanliness, staff & service
The hotel was in a great location and was a very short walk to the aquarium. The rooms are very limited on what is in them but overall they are nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all down town areas.
Stayed 2 nights in Jun 2025

10/10 Excellent

dorothy

Liked: Cleanliness, property conditions & facilities
Location was perfect for our vacation. Rooms were clean and staff was nice. We willl stay again.
Stayed 3 nights in May 2025

8/10 Good

Dianna

Liked: Staff & service
Staff was very friendly, area was quiet. Looks like they’re doing a bit of remodeling for some of the rooms, not quite what I expected but not terrible either.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here many times over the last 25 years and you haven't disappointed us yet!
Stayed 5 nights in Jun 2025

10/10 Excellent

Chelsea

Very clean and very kid friendly. 10/10 recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to downtown Gatlinburg and the entrance to the Great Smoky Mountains NP.
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very sweet and accommodating. Room was very nice and clean and large. Perfect location, everything within walking distance.
Stayed 5 nights in Jun 2025

10/10 Excellent

chance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, is always convenient with children and a close walk to the aquarium
Stayed 4 nights in May 2025