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Reviews of Viento Del Mar

3 out of 5
Viento Del Mar
Tourism Road, Purok 5, General Luna, Surigao del Norte

Reviews

5.4
Rating 10 - Excellent. 7 out of 41 reviews" "
Rating 8 - Good. 6 out of 41 reviews" "
Rating 6 - Okay. 9 out of 41 reviews" "
Rating 4 - Poor. 7 out of 41 reviews" "
Rating 2 - Terrible. 12 out of 41 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Scotty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth 48 bucks. more like 29.
Staff was nice when around. . roof leaked flooed the floor had to move rooms. . Could here pump running all night. . Toilet seats came and went and never were attached. . Really odd. . Bathrooms were dirty staff sat around. Had tkme too clean. breakfast was super expensive.
Stayed 3 nights in Mar 2020

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again great staffers
Stayed 1 night in Mar 2020

2/10 Terrible

Marnelli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont boom here!
The construction from the neighbor wasn’t bothersome at all. Very Dirty The pool turning green The foams by the lounge area was Itchy and stinky. Very lazy service crew Sleeping in the lounging area, and face glued on their phone the whole day. Rooms were smelly. Just a really badly managed resort. Whoever made that comment that it’s under new management and things are going better is really a hoax. Don’t book here
Stayed 2 nights in Mar 2020

2/10 Terrible

Rollie

Stayed 2 nights in Mar 2020

8/10 Good

Taylor

Liked: Cleanliness, room comfort
Viento Del Mar
The hotel is under new management and the owners are quite lovely! Overall, it was a nice little place to stay right on the beach. The Kite Boarding school was a great addition - we always had things to watch on the water. The rooms were basic, but everything was clean. The hotel was very quiet, there weren't any events in the bar area the entire time we were there - though there were a few friendly stray dogs that would howl in the night occasionally. It is a great location right in the middle of General Luna only a few minute scooter from Cloud 9. Breakfast was the only meal available from the hotel and started around 8am. We were up early so never took advantage of this. Wifi worked in the common area downstairs and worked most of the time. I believe we paid a discounted rate because of the renovations but I don't know if we would have been comfortable paying full price.
Stayed 4 nights in Jan 2020
Response from Viento del mar on 4 Mar,2020
Thank you for taking the time to leave us a review :) we are glad you enjoyed your stay and would love to welcome you back anytime.

2/10 Terrible

Harlon

Liked: Cleanliness, staff & service
Disliked: Room comfort
DO NOT BOOK THIS HOTEL UNTIL THEY FIX THEIR PROBLE
The room itself looked great and that is what drew my attention to it. However the shower had no water pressure, the air conditioner couldn't keep the room cool at all, the deep soakinhg bathtub was not working at all and they never once cleaned or changed our sheets and you do not have a tv or internet in the room. There is also about 10 wild dogs that barked and howled all night long and they never even tried to control the dogs or shu them away, they let them sleep on the same couches as the residents of the hotel use in the common areas.. We stayed 3 nights and the 3rd night we were there the hotel lost power and we sat in the dark all night long, while all the other hotels around us had power. The only good thing about the hotel was the manager, the son of the owner. He was very nice and tried his best to accommodate us, he even filled the tub by hand and bucket for me. Over all the hotel could be as nice as it looks with some updates and maintenance.. for me I will never book there again. It was frustrating and not enjoyable or relaxing to me, a waste of my time and money.. the beach of course was the only nice thing that the hotel had to offer, if they fixed the issues with the room and got rid of the dogs, I would consider going back there..
Stayed 3 nights in Dec 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel next to beach and restaurants
We really liked our 5 nights stay in viento del mar. Nice and friendly staff. Nice athmosphere. Possibility to have a good breeakfast, or to rent surfboards and take lessons or rent stand up paddle boards. Its located right next to the very pretty beach where there are almost no other people. Really great place. Also location is great in the center of general luna close to all restaurants and bars.
Stayed 3 nights in Nov 2019

6/10 Okay

Lianne

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay in this resort. I repeat.. DO. NOT. STAY. IN. THIS. RESORT. We booked the ocean view room for 5D4N, and everything (except the view, the bed and the pillows) was horrible. 1. The featured bath tub in the room is not working. There’s no water. 🙄 2. The aircon is hardly working. We had to ask for an electric fan, and we were given an old, musty and almost falling apart one. 3. There was neither water nor electricity on our second night and third day. We then learned that they have a generator, but nobody cared to put it on. They also have a water tank, but we were told that they had no reserved water on it. 😡 4. There’s no restaurant. They only serve breakfast upon request. 5. Unhelpful staff. Their employees leave at 5PM, and go back to duty at 7AM the following day. They also turn off the resort’s cellphone when they are not in duty. We were left by ourselves every night. (Take Note: Do not ask anything from the lady staff who has an eye defect. She gets irritated whenever being talked or asked to.) 6. Their wifi hardly works, and it only works (sometimes) in the reception and pool area. There’s no wifi in the rooms. 7. Dirty water in the pool. They also have dogs who drink water from it. 😭 So if you want to experience Siargao at its best, DO NOT EVER stay in this resort. Take my word for it.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most horibble place i ever been. The staff there is super rude. We came there and booked for 2 nights when we were in the reception. The second after we booked it online (was much cheaper) the woman at the reception told us there are construction near the hotel and that we will probably suffer from the noise. We didn't had any other option because we already paid. We didn't enjoy our first and expensive night(bad shower-Switching from boiling hot to freezing cold, construction noises) and asked to check out early, in the morning after. The reception lady told us that we will get a refund for the night we won't stay there, just need to wait to the owner that will come in the afternoon. We booked another hotel for this night. We came afternoon to check and the owner of the hotel shouted on us and told us we will get no refund. He pretty much kicked us out of there and was really agressive. We lost the money for that night. And got really scared by the manager.
Stayed 2 nights in Sep 2019

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff at budget friendly rooms
A great budget style property with amazing high quality staff that felt more like friends by the end of the stay.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Room was amazing, however there were a couple of issues (like some things were broken) and resort overall did not seem maintained over the years. The staff was also great and accommodating but reception closed earlier than the expected time (7PM)
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Water Supply Issue( Rust Smell)
The Location is excellent. The room is OK but I believe it is about time to check the water system for all the rooms. Our room water supply has it rust smell and the color too. To the management kindly recheck the water supply
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is TERRIBLE. The staff are not accommodating and friendly. The rooms are dirty.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
If you want to experience Siargao this is the experience you get for what you pay for on a budget. Place was not bad beside the island having multiple brown outs. If you like good reggae music and partying then this is for you. If not you in the wrong place. Only thing I didnt like didnt serve any food and the toilet system. Gotta do what you gotta do to get better piping. Overall not a bad place to stay and its right on the beach, can't beat that.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Booked this property and didn't know the bathroom was not connected. You have to leave the room and across from the room there are two bathrooms (1 extra shower room + the other shower head in the other bathroom). Note about the bathrooms. No toilet seats. In the solo shower room there are no hooks for your towels. In the solo bathroom, the water from the sink trickles so bad that you can barely wash your hands. For those reasons I would not stay again. Pros: on the beach (not that nice to swim though), the room was cleaned every day with new towels and water filled from the water cooler, safe, cold AC, and the location in relationship to the bars and restaurants was very good. Easy walk everywhere in General Luna. When we left Siargao and came to Bohol, we were pleasantly surprised by the quality of the hotels. I love my hotel on Bohol 3x as much as Veinto Del Mar.
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities
We booked a beachfront room, w/ a bathtub. But the bathtub is not working - no water. Our room had a closet, but was locked, we couldn't use it. We asked the staff to open it, but we were told that the hotel owner has stuff in there, w/c is why it's locked. So we just had to keep our clothes in our luggage. Pros: we have our own balcony, where we get lots of fresh air since it's beachfront. Lots of cheap places to eat nearby. Price is reasonable. Cons: Power turns on&off and lots of power issues after each power interruption (we spent our last day w/ no aircon for half day). Very Noisy at night, you can't rest. So much party in this place. If you're traveling w/ family or for a peaceful retreat, this is not the place for you. The water smells. I almost puked when i tried to gargle w/it. I guess they are using some deepwell water source coz it made my hair feel rough. I can tell coz we were at Isla Cabana last time, and we didn't have such issue with water. I asked another friend who was at Oceans101 and she said their water was okay too.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
We should have read reviews before we proceeded to book the hotel. We didn't know this place is where lots of parties take place. Definitely not for those looking for a quiet, relaxing experience We stayed here for 4 d/3n.When we checked in, we were told that there will be a party every Friday, w/c is moved earlier in observance of Good Friday. They said the party will last til 3am. That was fine, one noisy night is forgiveable. But 2 nights later, the owner held a party again for his friends - w/c went out of control. The noise was too much, our walls & beds were literally vibrating. the turned up the music too loudly that there is no way you can drown the noise even if I pressed the pillow against my ears. I only had an hour of sleep coz the party stretched quite long.I had migraines the next day Few things to note: we booked a room w/ bath tub (as photos show) but we found out that it doesn't work - there is no running water to fill the tub. Water pressure is not good, & since we are in the 2nd flr, the shower won't work, so we had to fill the pitcher with water from the sink & use that to bath, Im not sure how they set up their power, but since power interruption is common in siargao, they have this system to protect their lines each time the power goes out. But the problem is, once they turn it back on, things get messed up. Either only the ground floor has power or none of the outlets will work But air is nice since it's beachfront, plenty of places to eat nearby
Stayed 3 nights in Apr 2019

8/10 Good

Romar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
The staff are too relax
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with family
There was s disco on the night we arrived which went on until the early hours of the morning.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It had a great view of the beach, a lot of space and amazing food for breakfast. presentation overall was great. However, the shower needs improvement as the showerhead felt like it was broken and not working at all.
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has no water, the room was very damp and not that clean. Only good thing really was the location.
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!!! This place is a joke!!! Stay as far as possible!!! I wrote this review at 6pm while I stood outside my room because the cleaning person who made my room at this time (only because I asked the staff twice to have my room cleaned) locked me out of it... I asked to get cleaned towels and she came back with one only, I had to ask her two more times to get another towel. Management obviously can care less for their guests, I’ve talked to the staff twice due to the poor bathroom condition (toilet seat way smaller than the toilet and also very loose, water pressure in faucet or shower is low low so forget to have a decent shower cause not enough water coming out of the shower head) and management was in the premises and didn't even bother to ask. This place is way outdated, it looks and feels dirty. We booked a “Deluxe AC Room En-suite” the only thing is fair about the description of this room is the AC. Bathroom in terrible condition, room really small and only one table to place your things. Safe box couldn’t be tinier. View from room a dirty lot full of debris and super noisy workers who start (even on a Sunday) around 6:30am, so if you aren’t a surfer: GOOD LUCK getting some more sleep in. Our room’s window hasn’t probably been washed in months now... the rooftop “lounge” is far from being a place to relax (dirty cups and beer bottles that look like have been sitting there for months) holes in the walls... it looks like a hurricane have just passed through this hotel.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No water. Disappointing staffs doesnt care if you have water in bathroom or not.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
stayed here for 3 nights. We had mixed feelings and thoughts about the place. good: The room was clean and wide,comfortable at night Some toiletries provided,good for backpackers Unli supply of toilet paper. Never a time the toilet paper shelf was empty Shared bathrooms/toilets were clean at all times. a staff checks and cleans right after you use it Most of the staff were nice and polite Drinking water is available 24/7,Saves you some money They keep bags in the reception if you arrive before check in time The dogs in the resort are so cute and very friendly!!! bad: Photos online are out dated,should be updated to be fair for all guests Water was so weak. Really difficult to have a shower No back up fan when there's a blackout Wifi was weak No clothes rack to hang wet clothes Super early check out time. Few food choices, not all were available, too pricey for the amount of servings. One of their staff smokes inside the bathroom for some reason so when you sit in the toilet after she smokes there, good luck with your lungs. Our whole stay in the resort was not bad at all. But definitely needs more improvements. I
Stayed 3 nights in Oct 2018

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It's a great place to stay in especially if you wanted to have a quiet and chill environment
Stayed 3 nights in Sep 2018

4/10 Poor

Edward

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Home away from home!
Had an amazing time in Viento. It was my 2nd time to stay in this hotel and their service/facilities only gets better :)
Stayed 2 nights in Sep 2018

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Peach on 8 Jan,2018
Thank you so much for taking the time to leave us your rating. We value you feedback very much and hope to continue to provide good service. We truly hope you enjoyed your stay and it would be a pleasure to host you again in the future!

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ringe
Rigtig dårligt. Ikke renlig, rotter. Ingen betjening nærmest, medarbejder gik hjem fra deres arbejde tidligt, spøgelse hotel, kun hunde, katte og rotter er der. Ingen rengøring på værelset. Ingen bar.
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
Das Zimmer war schön und in Ordnung Aber es wurde erst nach unserer Reklamation gereinigt und Tücher gewechselt. Die Rezeption wurde um 17 uhr geschlossen und somit keine Getränke erhältlich . Der Strom und das Wasser fiel 3 mal aus nachts und niemand war da um es wieder einzuschalten bis am morgen.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Everything was nice except one problem
The strength of the hostel is the view. You can see the sea in the hostel. It is nice. The other is they hold a nice party for wed and fri. I think the dj of this party is one of the best in this island. However, if you don't like to party, then it is weakness because you should hear the sound regardless of your willingness. The worst was... the water. It smells like stain or even worse. It is really impossible to do tooth brushing with the tap. I recommand the bottle. But actually this is common in this island if you choose cheap one... and there is no seat and cover in toilet bowl. In total, except the restroom related problem, the place, service, party everything were nice.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Unterkunft sieht nicht wirklich aus wie auf Bildern, besonders was die Möbel/Ausstattung angeht. Wasser stinkt und gemeinschafts Bäder sind der dreckig. Das Hostel ist an manchen Tagen ein Nightclub. Das ist der Raum der direkt an die Schlafräume angrenzt. Laute Musik und Bässe bis ca. 4 machen schlafen unmöglich. Ein Plus ist die gute Lage.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bei check in müssten wir erst mal auf das Zimmer warten, was ok war. Leider gab es aber keine Möglichkeit etwas zu trinken in der Zeit an der Bar gibt es nur Bier und Cola, Wasser gibt es dort nicht zu kaufen. Man hat uns auch erzählt, dass heute Party ist - die Nacht war also, als hätte man direkt im Club geschlafen. Wir hatten zwei unterschiedliche Zimmer in der Unterkunft. Nr. 1, ein standard Zimmer war leider sehr verschmutzt, die Bettrückwand am abfallen und das Bad hat nach verfaulten Eiern gerochen. Später haben wir festgestellt, dass dies am Leitungswasser lag, welches gelb und mit schwarzen Stücken aus der Leitung kam (wenn es funktioniert hat). Das WC hatte keinen Sitz und die Spülung hat auch nur ab und an funktioniert. Zimmer Nr. 2 war von der Einrichtung etwas schöner -es gab immerhin ein Klobrille. Aus der Dusche kam leider auch nur Tröpfchenweise gelbes, stark riechendes Wasser. Das Zimmer war schmutzig. Eine solch schlimme Unterkunft haben wir noch nicht erlebt - preislich lag sie über dem Durchschnitt, sodass wir am liebsten unser Geld zurück haben wollten. Nacht Nummer drei im neuen Zimmer gab es wieder eine Party bis 3h nachts, diesmal direkt unter dem Zimmer. Alles in allem: bitte unbedingt vermeiden! Nicht zu empfehlen!!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle piscine vue sur la mer et les employés sont tres gentils et souriant.
Stayed 7 nights in Feb 2019

4/10 Poor

Bang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
가지마세요
침대에 벌레가 사는것 같아요. 화장실 공용입니다. 수압이 엄청 약해서 씻기 힘듭니다. 주변에 먹을곳이 많아요. 리셉션 직원은 친절합니다. 서비스는 너무 느려요. 오전에 수건을 달라고 했는데 저녁이되도 안줘요.
Stayed 3 nights in Sep 2018