Genkai Holidays

We had the chance to stay at this hotel just days after it opened, and it was a great experience. The hotel was clean, as you would expect when it’s brand new. The breakfast was a highlight, especially the freshly squeezed orange juice - it was delicious. The staff were all friendly and helpful, making us feel very welcome from the moment we arrived. Our room had plenty of space, easily accommodating four large luggage bags without feeling cramped. Overall, it was a great stay, and we’d definitely recommend it.

Great location, very easy access to dining options and transit in the area.

Property was easy to find and 7/11 was right around the corner

Very pretty and instagramable hotel. Booked the chapter 3 corner unit and was large and comfortable for 2A and 2C. Was able to open up 3 luggages and still sufficient space to move around. We did not opt in hotel breakfast but had breakfast at the local stand cafe outside the hotel and the experience was very good. We were served by 2 very kind Japanese ladies who were so kind to our young kids. Cons: 1. Not enough hanging space in the hotel room, esp the bathroom. 2. Location is rather far from main station and the returning journey to airport is quite troublesome for family with young children (if one decides not to use taxi). 3. The movable shower head that was in our room (stayed in 436) was cracked and magnifying glass light was spoilt. Showed a lack of ownership and sense of urgency to repair the items.