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Reviews of Exuma Beach Resort

3 out of 5
Exuma Beach Resort
Queens Hwy Mile Marker 1.2 West, George Town, Exuma Islands

Reviews

6.6
Rating 10 - Excellent. 13 out of 44 reviews" "
Rating 8 - Good. 8 out of 44 reviews" "
Rating 6 - Okay. 8 out of 44 reviews" "
Rating 4 - Poor. 9 out of 44 reviews" "
Rating 2 - Terrible. 6 out of 44 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Igor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

Derren

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is closed please remove from hotel listing
Stayed 1 night in Dec 2022

2/10 Terrible

dave

Disliked: Cleanliness, staff & service, amenities
The place is abandoned. There is no one there, no staff, no reception. The pool is green
Stayed 1 night in Nov 2022

8/10 Good

Deborah

Travelled with family
Liked: Staff & service
The property does need some work. However, the staff did tell us that they were starting a full renovation at the end of this month. The staff were very friendly and helpful.
Stayed 8 nights in Apr 2022

10/10 Excellent

Marlies

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Exuma Beach Resort I would stay here again!
Stayed 1 night in Mar 2022

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were shocked at this hotel. Run down. NOBODY else was staying there. The room was run down and dirty. A complete rip off. We ended up leaving and staying elsewhere. What a waste of $300. The pool was green and there was a host of other issues. Terrible experience. We would love to get a refund! ?
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
EBR
Wonderful location on a pretty beach. There was no bar or restaurant open, you had to go next door.
Stayed 3 nights in Dec 2021

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great view with a side or roaches
If you like cockroaches and ants in your room go ahead and stay here. Their were also bugs in the pool. The bar on the property was closed and so was the restaurant. I have never been hotel catfished until now.
Stayed 5 nights in Dec 2021

4/10 Poor

John, NC

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We arrived and were told we had no reservations. Thankfully, we had paperwork with us. Could not get into our oceanfront suite that we had booked 3 months in advance, as others were staying in it ,so had a small room that looked at the wood pile. The commode stopped up all week and would seldom flush. There were no beach lounge chairs or kayaks as advertised, and the pool was not usable the first whole week we were there. Very disappointing.. Moved next door the second week to Hideaways which was wonderful.
Stayed 7 nights in Feb 2020

10/10 Excellent

Savanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
The front desk staff was extremely friendly upon arrival. They allowed me to check in early which was great. I had a Ocean Room view which was beautiful. The room itself was very cozy, and had an island cottage feel. Housekeeping was great and everything felt extremely clean. The location was convenient.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old and outdated. Zero amenities. They didn’t even have clean towels for us. They said they couldn’t get into the laundry room so we didn’t have a towel to shower. Zero drinking water. Windows didn’t lock. We needed to leave at 8am and the office was locked and no one was around to check out or get us a taxi. This should not even be open. I was actually scared staying there. The van that she picked us up with was barely functioning and the doors were falling off. Worst experience of my life
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The female that works the office kitchen and everything else in the morning is a keeper
Stayed 2 nights in Dec 2019

4/10 Poor

Olivia

Travelled with group
Disliked: Cleanliness, staff & service
Unsatisfied
I was not satisfied, when I arrived there was no one to greet us, there was no breakfast as I was told only sometimes fruit or cereal and that is not what I would consider breakfast. I would always be asking for service the room and towels or toilet paper. There was never anyone around to answer question no one 24 hours on site as I was told plus the last day of my trip no one was around we were left alone and finally I got over charged not satisfied st all
Stayed 6 nights in Oct 2019

4/10 Poor

Laura

Travelled with group
Disliked: Cleanliness
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There has not been any maintenance and upkeep on this property for a very very long time. Everything is been run down and in need of a paint job. The room that they gave us without really Oceanview. One of the locks on the door did not work and was never replaced during the four days I was there despite complaints despied fact two teenager girls were staying in there. Towels and bed covers off and had inch long holes or larger in them. no hot water in the sink and in adequate cooling in the unit. The bar seemed never to be open except for one night when they had a beach party until two in the morning that kept everyone in the hotel awake. Bottom line is it did they do not really seem to care about their guest
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel. Beach access to Jolly Hall was easy. Veranda and bar were fun. The staff were really special. Fun, very attentive. The room was very comfortable. Temperature control was easy. Going back next year.
Stayed 11 nights in Apr 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Views, Great Value & Friendly Staff
This hotel and staff are WONDERFUL! We booked very last minute and got a decent rate compared to other resorts in the area. Frankie, the hotel manager went above and beyond to make sure our first stay and visit to the Bahamas was memorable. She gave us great advice on getting around, where to eat and events going on. Lattitude is the restaurant on site and the meals were delicious and reasonably priced. There was something on the menu for everyone and if you didn't see what you wanted, they were willing to make every effort to accomodate your request. We had come in from a sailboat after 14 days and had a "boat load" of laundry which they offered to do for a small fee. The waterfront location offers incredible views of the harbor and a beautiful sandy white beach and a dingy dock for sailors to come in and enjoy a cocktail, swim and good time. The resort is about 12 blocks to downtown Georgetown and only 20 minutes from the airport. When we could not get a cab, staff drove us downtown. The bed and pillows were clean and comfortable, though the mattress is on a wood frame which was a bit squeaky. All in all, this was a great value, great experience and we would absolutely go back and stay - in fact, I'm already planning a "sisters" retreat for this Fall. Thank you Hotels.com and Exuma Beach Resort for a wonderful 3 day excursion.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exuma Beach Resort 2018
Great place right on the water w restaurants on either side. One mile from downtown. Beautiful view and very nice rooms.
Stayed 1 night in Dec 2018

4/10 Poor

M, USA

Disliked: Property conditions & facilities, room comfort
Location was nice, but I won't stay again. I prefer a hotel where the bathroom works, and management that takes an interest in their guests, without having to remind them that the toilet was broken. After I requested I new room they gave it to us. My stay included a breakfast, but when I arrived management told me that was an error on Travelocity, that they were trying to fix.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little resort with super staff and restaurant.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was clean and staff friendly. No internet, they only accepted cash as payment and it was higher than quoted on Expedia. Also, no receipt for the room was ever given..
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
No amenities...will not stay at this resort again. The office closes early (5/6 o'clock)
Stayed 2 nights in Sep 2018
Response from Hotel on 26 Sept,2018
Exuma Beach Resort is presently on the OFF season, at this time our Restaurant is closed until November 1st,2018 our prices have decrease as well as numerous on the island we apologise that you did not like your experience. However we explain this to our guest upon arrival.

4/10 Poor

Verified traveller

Disliked: Staff & service
No one was available for check-in for over 90 minutes
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location
Nice place, room needed new floor tile. Personnel were fabulous!!!

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Lovely facility -- room left a lot to be desired.
Staff were great. Room needed updating. Bathroom tile broken in several places. Breakfast was just ok.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel rooms are not nice. Bathroom door handle and bath were rusted. Tub did not drain. Staff is nice but unresponsive to request made to fix tub.

8/10 Good

Deborah

Liked: Cleanliness
Disliked: Room comfort
Did not stand behind agreement to extend stay
We booked the first 2 nights of our week in Exuma here. We had to change rooms the 2nd night because our first room was already booked for that date. They gave us a larger room for the same price. The 1st room was small but comfortable. The shower was very tiny. Otherwise ok. We were excited to see the second room was a suite. We had trouble with the air conditioning and at first it was too cold and then after struggling with the controls it got stuck in a mode that barely put out cool air, and was then too warm. I spoke to the front desk who said they would send someone but it was not fixed. I asked for new batteries for the remote, and I made it cooler but it took all night to cool down. The water pressure was also very low. All this we could typically tolerate. The real problem was the way they handled our reservations. They extended our stay for one night in the suite. We tried to extend our stay until the 8th. They said we could stay in that room through the night of the 4th, but that the 5th was booked. We agreed to stay through the 4th. Then they said the other reservation cancelled so we could stay the night of the 5th, and we said yes. Today (4th) we were told we were only on the books though last night and someone else booked our room. They denied discussing extending our stay. We found another hotel fortunately on such short notice. That they denied discussing and verbally committing to our booking is very upsetting; we were lucky to find other arrangements.

10/10 Excellent

liam, g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great staff great location
The staff are awesome always friendly always down for a drink, they helped me organise things last minute, great location overall awesome experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymooners Retreat
My husband and I spent 5 nights at EBR for half of our honeymoon trip. The hotel was nice, close to the water and a beautiful beach just a 5 minute walk away for great swimming. Exuma is gorgeous. The bluest/most turquoise water I have ever seen! The hotel is close to Georgetown where shopping and eating can be done. They have great food and drinks. The staff is very friendly and easy to get along with. They don't have a lot on site as far as water sports (kayaks, snorkel gear, stand up paddle boards), but if there is anything you need, the front desk staff will tend to it immediately and get you hooked up.

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Mar 2020

10/10 Excellent

Paolo, Roma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima location. Personale sempre disponibile per soddisfare ogni richiesta. Siamo andati in bassa stagione, eravamo gli UNICI clienti, e siamo stati trattati benissimo
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Les chambres sont spacieuses, mais la deco Ikea est a refaire. Nous avons eu vu sur mer, donc c'etiat bien. Le personnel est plutot sympa et veux bien faire, mais ils etaient souvent depassés ou meme completement absents. La qualitê de la nojrriture n'est pas constante.
Stayed 4 nights in Apr 2019

8/10 Good

Luciene

Liked: Cleanliness, staff & service, property conditions & facilities
Ferias em Exuma
Hotel é bom, de forma geral. Atendentes simpaticos e prestativos. Nosso quarto não era muito bom, era proximo da rua, tinha muito barulho, e tbm não possua black-out nas janelas, as cortinas claras faziam luz entrar muito cedo, dificultando sono e descanso. Outro ponto, na reserva dizia q era com cafe da manhã, mas eles não serviam cafe incluso na diaria, foi cobrado a parte...
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Struttura con potenziale, ma con gestione "naif".check in assente, colazione pure nonostante fosse indicata come presente al momento della prenotazione
Stayed 6 nights in Jan 2019

8/10 Good

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice little resort, always kept tidy and clean. The staff is really nice and polite, especially the lady who almost runs it like a “one man show”. I actually thought she’d be the owner, that’s how much effort she put into pleasing the guests and trying to make it right for everybody. The resort is right on the beach, has a little dock and is only a short taxi ride away from the airport. Complimentary WiFi makes it convenient to stay in touch with family and friends.
Stayed 4 nights in Dec 2018

2/10 Terrible

renato

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of the "exuma hotel" Beach Resort / CUIDADO
Stay tuned, facade photo is fake, does not serve breakfast, dirty place, totally abandoned hotel. Total repentance. Advertisement on TRIVAGO tricks. Fique atento, foto da fachada é falsa, não serve cafe da manhã, lugar sujo, hotel totalmente abandonado. Arrependimento total. Anuncio no TRIVAGO engana.
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
良い所ですが。
ベットルームが通路に面していたのが残念でした。交通量は少ないですが、折角リゾート地にいるのだからヘッドライトや車の音とは縁の無い部屋で寝たかったです。カーテンをもう少し厚手にするだけでも変わるかも知れませんね。耳栓して寝ました。デポジットを払ってあったのに全額請求されたので、ネットでクレジットカードの支払い証明見せたり。レストランで多く請求されてるお客さんもいたので、お支払いの際は皆さん確認なさって下さいね

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
התרשמות מלילה אחד המקום
הידר לא תאם את הציפיות והתמונות, המחיר היה מופרז לעומת מלונות אחרים. המיקום טוב, הברחכה קטנה, המלון על החוף במיקום מקסים ואוירה טובה. שירות טוב מאוד. מחירי המסעדה במלון יקרים מאוד