Gia Vien Holidays

Excellent location, clean hotel with grest staff!

Brilliant hotel in a perfect location especially as we were traveling with friends and our children. The hotel has superb staff. Which welcome you warmly when you arrive, with fabulous hospitality providing us with drinks, fresh fruit and lovely snacks. The rooms are beautifully finished with a feeling of true luxury. A delicious and wide range of breakfast foods, which cater for adults and children alike. The staff are a real asset to the hotel with outstanding support, hospitality and communication from the point of booking right through to and after check out. So incredibly helpful with advice, suggestions and transfer bookings.

The room wasn’t as advertised. Very small, not open like the picture. Not enough coffee and tea for two people. Batteries were falling out of safe so you couldn’t leave anything in it. Only one card per room which is inconvenient. It was a good value and good location but I wouldn’t stay there if in Hanoi.

I had a family connected room. It was clean, stocked with toiletries and water. The staff is friendly and accommodating. I had a great stay.

Area is easy to access Almost everything is around the area Friendly staff room size is ok and has clean bathroom with good toiletries