Indoor pool

Reviews of Rivertown Inn

2.5 out of 5
Rivertown Inn
1220 E Cedar Ave, Gladwin, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 309 reviews" "
Rating 8 - Good. 76 out of 309 reviews" "
Rating 6 - Okay. 14 out of 309 reviews" "
Rating 4 - Poor. 2 out of 309 reviews" "
Rating 2 - Terrible. 1 out of 309 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised at the size of our room and our bathroom was just what we wanted, walk in shower.
Stayed 2 nights in May 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the proxemity to most shops around it and the pool which was very cool
Stayed 2 nights in May 2024

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Rivertown Inn on 9 May,2024
Thank you for the outstanding review! We are glad you enjoyed your stay with us!

6/10 Okay

allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
noisy, hard creaky bed possible connection at frame.
Stayed 1 night in May 2024
Response from Rivertown Inn on 9 May,2024
Thank you for your feedback, we certainly appreciate knowing what happened during your stay with us. We wish you would have taken advantage of calling so that we could have rectified the situation regarding the noise. We will certainly take a look at the bed as well. Thank you for sharing your feedback.

10/10 Excellent

Shelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No workout room or breakfast. Staff extremely helpful and nice.
Stayed 1 night in Apr 2024
Response from Riverwalk Place on 29 Apr,2024
Thank you for taking the time to review your stay, we appreciate your feedback. We do have a small grab-and-go breakfast available in our lodging office, we are so sorry that, that did not get communicated to you so that you could take advantage of that during your visit with us.

10/10 Excellent

Bryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and facility was very clean
Stayed 1 night in Apr 2024
Response from Riverwalk Place on 29 Apr,2024
Thank you for the wonderful review! We are so fortunate to have such a great staff that enjoys caring for our guests' needs!

10/10 Excellent

Suzanne

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
lovely,quaint,clean,spacious
Stayed 4 nights in Apr 2024
Response from Rivertown Inn on 29 Apr,2024
Thank you for the outstanding review! We appreciate your feedback!

10/10 Excellent

Jody, Ypsilanti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were awesome
Stayed 1 night in Mar 2024
Response from Rivertown Inn on 18 Mar,2024
Thank you for the outstanding review! We truly appreciate your feedback!

10/10 Excellent

Brenda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to directly reach pleasant staff by phone. Nicely remodeled. Very nice sections/enteances between areas of rooms for extra quiet, but all on one floor. No elevators or stairs to drag bags up and down. No fuss experience. Great for my work trip.
Stayed 1 night in Mar 2024
Response from Rivertown Inn on 18 Mar,2024
Thank you for taking the time to review your visit! We truly appreciate your feedback and look forward to your return visit when in the area.

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river house was perfect for a sisters weekend spacious and comfy and we used the gas fireplace everynight. Great stay. Bonus shower gel.shampoo and conditioner smell great.
Stayed 4 nights in Feb 2024
Response from Rivertown Inn on 12 Mar,2024
Thank you for the outstanding review! We are so glad you enjoyed your stay and we look forward to your return visit!

10/10 Excellent

Stephanie

Travelled with family and small children
Clean room comfy bed and every single person who was working that we encountered was so incredibly nice! Even my 7 year old son commented on how nice everyone was! Kids loved the pool in the shape of MI!
Stayed 2 nights in Feb 2024
Response from Rivertown Inn on 5 Mar,2024
Thank you so much for the outstanding review! We are so thankful for our employees and the way they take care of our guests! We truly appreciate your feedback.

4/10 Poor

David

Travelled with partner
Party going on in the hall way just down the hallway literally in the hall way until 3:30am. Not sound proof rooms.
Stayed 1 night in Feb 2024
Response from Rivertown Inn on 29 Feb,2024
We are so sorry that this happened during your stay with us. We will certainly look into this and see what may have happened on our end. We do provide a number to all of our guests when checking in and in the rooms to call if any issues arise during your stay. We wish we had had the opportunity to correct this situation while you were with us so that you would have been able to rest. Thank you for your feedback.

10/10 Excellent

Amber

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a cute place to stay after a long day of Jeeping. The only downfall was there is no breakfast served, however there is a very nice local restaurant just down the road that was VERY good. We would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Rivertown Inn on 29 Feb,2024
Thank you for staying with us! You will need to come back and visit us at our annual Jeep Creep event that takes place in October! Thank you for exploring our community we appreciate your feedback and look forward to your return visit.

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Feb 2024
Response from Rivertown Inn on 29 Feb,2024
Thank you for leaving us such a nice review! We appreciate your feedback.

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little hotel. Perfect
Stayed 1 night in Feb 2024
Response from Rivertown Inn on 24 Feb,2024
Thank you so much for the outstanding review! We are so glad you enjoyed your stay.

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very comfortable bed.
Stayed 1 night in Feb 2024
Response from Rivertown Inn on 23 Feb,2024
Thank you for taking the time to review your visit with us! We truly appreciate our guests!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EZ
Stayed 1 night in Feb 2024
Response from Rivertown Inn on 23 Feb,2024
Thank you for taking the time to review your stay with us!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2024
Response from Rivertown Inn on 23 Feb,2024
Thank you for the outstanding review!

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, clean room
Stayed 1 night in Feb 2024
Response from Rivertown Inn on 12 Feb,2024
Thank you for the outstanding review, we appreciate you taking the time to share your feedback.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring your family, great rooms, great pool for everyone, really all over experience.
Stayed 1 night in Feb 2024
Response from Rivertown Inn on 12 Feb,2024
THANK YOU! We appreciate you sharing how your visit was with us while in the area. We look forward to a return visit.

8/10 Good

Chadwick

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Quiet, comfortable enough for a quick stay. Cleanliness was average, dust in corners, finger prints on some surfaces, but nothing gross or revolting.
Stayed 1 night in Jan 2024
Response from Rivertown Inn on 12 Feb,2024
Thank you for leaving us a review. We appreciate your feedback and will certainly pass along the condition of the room to our manager. We take pride in our work and we want to make sure you have an outstanding experience.

10/10 Excellent

Kaleb

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rivertown Inn on 15 Jan,2024
Thank you for the outstanding review! We truly appreciate your feedback!

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Overall, the stay was good and we would stay again. The girl at the desk in the evening Friday night and Saturday night as well as Sunday morning was super nice and friendly. She even made me coffee Friday night. The only reason I gave four stars and not five is bc the pool towels are so tiny and the pool could’ve been a little warmer. The kids did enjoy the pool though.
Stayed 2 nights in Jan 2024
Response from Rivertown Inn on 15 Jan,2024
Thank you for taking the time to share your feedback during your stay. We appreciate your sharing about your experience and will pass this along to management. We look forward to your return visit.

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Response from Rivertown Inn on 15 Jan,2024
Thank you for sharing your feedback!

8/10 Good

Julia

Stayed 1 night in Dec 2023
Response from Rivertown Inn on 12 Feb,2024
Thank you for the review. We appreciate your feedback.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rivertown Inn on 15 Jan,2024
Thank you for your feedback.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a neat pool shaped like Michigan's lower peninsula.
Stayed 1 night in Dec 2023
Response from Rivertown Inn on 15 Jan,2024
Thank you for the outstanding review! It is a very unique pool. Thank you for your feedback.

10/10 Excellent

Teresa, Norton Shores

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was friendly and accommodating-very welcoming!!
Stayed 1 night in Nov 2023
Response from Rivertown Inn on 30 Nov,2023
Thank you for sharing your feedback. We are so glad you enjoyed your stay and that our staff took great care to make you feel welcome!

10/10 Excellent

Jody, Ypsilanti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Nov 2023
Response from Rivertown Inn on 30 Nov,2023
So glad you enjoyed your stay with us. Thank you for the nice review!

8/10 Good

Amy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pretty good
We rented a few rooms for a wedding, 2 of the rooms were very clean the other room we found an earring on the bathroom floor and then a cereal bar wrapper by the far bed.
Stayed 2 nights in Nov 2023
Response from Rivertown Inn on 20 Nov,2023
Thank you for sharing your feedback, we will certainly speak with our housekeeping staff to address the oversight.

8/10 Good

Tammy S.

Liked: Cleanliness, property conditions & facilities
I didn’t like that they charge me $25 just for early check-in when the room was already ready
Stayed 1 night in Nov 2023
Response from Rivertown Inn on 20 Nov,2023
Thank you for your feedback, we will pass this along to management. We are glad you enjoyed your stay otherwise.

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Rivertown Inn on 20 Nov,2023
Thank you for the outstanding rating! We appreciate you taking the time to share your feedback!

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Rivertown Inn on 20 Nov,2023
Thank you for taking the time to review your visit!

10/10 Excellent

Kelley

Stayed 1 night in Oct 2023
Response from Rivertown Inn on 20 Nov,2023
Thank you for the outstanding review! We are glad you enjoyed your time with us.

10/10 Excellent

Helmut

Stayed 1 night in Oct 2023
Response from Rivertown Inn on 23 Oct,2023
Thank you for taking the time to review your visit with us! We appreciate your outstanding review!

8/10 Good

Bennie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from Rivertown Inn on 23 Oct,2023
Thank you for your feedback!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great time just a night away my husbamd and i love having a nice hotel so close to home
Stayed 1 night in Oct 2023
Response from Rivertown Inn on 23 Oct,2023
Thank you for the outstanding review! We are so glad you enjoyed your stay.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. It has a warm small pool & the most comfortable beds!
Stayed 1 night in Oct 2023
Response from Rivertown Inn on 23 Oct,2023
Thank you for taking the time to review your stay with us! We appreciate your feedback!

10/10 Excellent

Denise

Stayed 2 nights in Oct 2023
Response from Rivertown Inn on 20 Nov,2023
Thank you for the wonderful review! We appreciate your feedback!

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For starters walls are paper thin, and you can literally hear everyone partying. Won’t sleep well here. Smell of heavy smoke is coming into the room from the rooms next door. It’s absolutely horrible. It’s close to 1am now and have not been able to sleep. Don’t stay here if you’re looking for relaxation, peace or just a getaway. Not worth the money.
Stayed 1 night in Oct 2023
Response from Rivertown Inn on 23 Oct,2023
We are so sorry you had a bad experience. We have someone on property at all times to take care of any issues of guests being too loud, smoking in undesignated areas, etc. When checking in and in each room we do have a number to call so that we have an opportunity to take care of any issues or needs during your visit. We will certainly pass this on to management. Thank you.

10/10 Excellent

mackenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming here for years and i like the comfy beds and nice rooms.
Stayed 4 nights in Oct 2023
Response from Rivertown Inn on 9 Oct,2023
Thank you for the outstanding review! We appreciate your feedback!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
A very pleasant hotel with very friendly staff. Not a lot of amenities, but worked for us!! Nice sized refrigerator in the room. Everything was clean. Cool Michigan shaped pool. No microwave in the room, but there was one in the lobby. Bar in the lobby for drinks, but no breakfast. We would definitely go back if in the area.
Stayed 1 night in Sep 2023
Response from Rivertown Inn on 9 Oct,2023
Thank you for sharing about your stay with us. We appreciate your feedback and the review!

10/10 Excellent

Eric

Well maintained property and clean room, a little high on price but I will stay here again.
Stayed 2 nights in Sep 2023
Response from Rivertown Inn on 9 Oct,2023
Thank you for your review! We appreciate your feedback!

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rivertown Inn on 9 Oct,2023
Thank you for the outstanding review! We appreciate your feedback!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rivertown Inn on 9 Oct,2023
Thank you for taking the time to review your visit with us!

10/10 Excellent

Lloyd

Stayed 1 night in Sep 2023
Response from Rivertown Inn on 9 Oct,2023
Thank you for your feedback and for taking the time to review your visit with us!

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no breakfast but they do have coffee
Stayed 1 night in Sep 2023
Response from Rivertown Inn on 9 Oct,2023
Thank you for your feedback and recommendation!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for overnight.
Wish they offered breakfast or had the bar open. Everyone was extremely nice although I was giving keys to a room that was already occupied and accidentally walked into someones room who was taking a shower. It was a honest mistake and they did fix it but was not offered anything do to the error.
Stayed 1 night in Aug 2023
Response from Rivertown Inn on 9 Oct,2023
We are glad you enjoyed your stay and we appreciate your feedback. We will certainly pass your recommendations and concerns on to management.

10/10 Excellent

Holly, Bradenton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had the jacuzzi room. Loved it. Friendly staff
Stayed 1 night in Aug 2023
Response from Rivertown Inn on 9 Oct,2023
Wonderful! We are so glad you enjoyed your stay!