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noisy, hard creaky bed possible connection at frame.
allan
Stayed 1 night in May 2024
Response from Rivertown Inn on 9 May,2024
Thank you for your feedback, we certainly appreciate knowing what happened during your stay with us. We wish you would have taken advantage of calling so that we could have rectified the situation regarding the noise. We will certainly take a look at the bed as well. Thank you for sharing your feedback.
No workout room or breakfast.
Staff extremely helpful and nice.
Shelia
Stayed 1 night in Apr 2024
Response from Riverwalk Place on 29 Apr,2024
Thank you for taking the time to review your stay, we appreciate your feedback. We do have a small grab-and-go breakfast available in our lodging office, we are so sorry that, that did not get communicated to you so that you could take advantage of that during your visit with us.
Easy to directly reach pleasant staff by phone. Nicely remodeled. Very nice sections/enteances between areas of rooms for extra quiet, but all on one floor. No elevators or stairs to drag bags up and down. No fuss experience. Great for my work trip.
Brenda
Stayed 1 night in Mar 2024
Response from Rivertown Inn on 18 Mar,2024
Thank you for taking the time to review your visit! We truly appreciate your feedback and look forward to your return visit when in the area.
The river house was perfect for a sisters weekend spacious and comfy and we used the gas fireplace everynight. Great stay.
Bonus shower gel.shampoo and conditioner smell great.
Christina
Stayed 4 nights in Feb 2024
Response from Rivertown Inn on 12 Mar,2024
Thank you for the outstanding review! We are so glad you enjoyed your stay and we look forward to your return visit!
10/10 Excellent
Stephanie
Travelled with family and small children
1 Mar,2024
Clean room comfy bed and every single person who was working that we encountered was so incredibly nice! Even my 7 year old son commented on how nice everyone was! Kids loved the pool in the shape of MI!
Stephanie
Stayed 2 nights in Feb 2024
Response from Rivertown Inn on 5 Mar,2024
Thank you so much for the outstanding review! We are so thankful for our employees and the way they take care of our guests! We truly appreciate your feedback.
4/10 Poor
David
Travelled with partner
26 Feb,2024
Party going on in the hall way just down the hallway literally in the hall way until 3:30am. Not sound proof rooms.
David
Stayed 1 night in Feb 2024
Response from Rivertown Inn on 29 Feb,2024
We are so sorry that this happened during your stay with us. We will certainly look into this and see what may have happened on our end. We do provide a number to all of our guests when checking in and in the rooms to call if any issues arise during your stay. We wish we had had the opportunity to correct this situation while you were with us so that you would have been able to rest. Thank you for your feedback.
10/10 Excellent
Amber
Travelled with family, Travelled with partner, Travelled with group
It was a cute place to stay after a long day of Jeeping. The only downfall was there is no breakfast served, however there is a very nice local restaurant just down the road that was VERY good. We would definitely stay here again.
Amber
Stayed 1 night in Feb 2024
Response from Rivertown Inn on 29 Feb,2024
Thank you for staying with us! You will need to come back and visit us at our annual Jeep Creep event that takes place in October! Thank you for exploring our community we appreciate your feedback and look forward to your return visit.
Quiet, comfortable enough for a quick stay. Cleanliness was average, dust in corners, finger prints on some surfaces, but nothing gross or revolting.
Chadwick
Stayed 1 night in Jan 2024
Response from Rivertown Inn on 12 Feb,2024
Thank you for leaving us a review. We appreciate your feedback and will certainly pass along the condition of the room to our manager. We take pride in our work and we want to make sure you have an outstanding experience.
Overall, the stay was good and we would stay again. The girl at the desk in the evening Friday night and Saturday night as well as Sunday morning was super nice and friendly. She even made me coffee Friday night. The only reason I gave four stars and not five is bc the pool towels are so tiny and the pool could’ve been a little warmer. The kids did enjoy the pool though.
Scott
Stayed 2 nights in Jan 2024
Response from Rivertown Inn on 15 Jan,2024
Thank you for taking the time to share your feedback during your stay. We appreciate your sharing about your experience and will pass this along to management. We look forward to your return visit.
We rented a few rooms for a wedding, 2 of the rooms were very clean the other room we found an earring on the bathroom floor and then a cereal bar wrapper by the far bed.
Amy
Stayed 2 nights in Nov 2023
Response from Rivertown Inn on 20 Nov,2023
Thank you for sharing your feedback, we will certainly speak with our housekeeping staff to address the oversight.
For starters walls are paper thin, and you can literally hear everyone partying. Won’t sleep well here. Smell of heavy smoke is coming into the room from the rooms next door. It’s absolutely horrible. It’s close to 1am now and have not been able to sleep. Don’t stay here if you’re looking for relaxation, peace or just a getaway. Not worth the money.
Jessica
Stayed 1 night in Oct 2023
Response from Rivertown Inn on 23 Oct,2023
We are so sorry you had a bad experience. We have someone on property at all times to take care of any issues of guests being too loud, smoking in undesignated areas, etc. When checking in and in each room we do have a number to call so that we have an opportunity to take care of any issues or needs during your visit. We will certainly pass this on to management. Thank you.
A very pleasant hotel with very friendly staff. Not a lot of amenities, but worked for us!! Nice sized refrigerator in the room. Everything was clean. Cool Michigan shaped pool. No microwave in the room, but there was one in the lobby. Bar in the lobby for drinks, but no breakfast. We would definitely go back if in the area.
Nancy
Stayed 1 night in Sep 2023
Response from Rivertown Inn on 9 Oct,2023
Thank you for sharing about your stay with us. We appreciate your feedback and the review!
10/10 Excellent
Eric
17 Sept,2023
Well maintained property and clean room, a little high on price but I will stay here again.
Eric
Stayed 2 nights in Sep 2023
Response from Rivertown Inn on 9 Oct,2023
Thank you for your review! We appreciate your feedback!
Wish they offered breakfast or had the bar open. Everyone was extremely nice although I was giving keys to a room that was already occupied and accidentally walked into someones room who was taking a shower. It was a honest mistake and they did fix it but was not offered anything do to the error.
Verified traveller
Stayed 1 night in Aug 2023
Response from Rivertown Inn on 9 Oct,2023
We are glad you enjoyed your stay and we appreciate your feedback. We will certainly pass your recommendations and concerns on to management.