"We booked this hotel due to the dog friendly room and the spa. However the furnishings in the room were dirty and stained (large stains on curtains and pillows) the shower was surrounded by mould and the doorway was bumped and chipped.
The spa was dirty throughout both in the changing rooms and the swimming pool area, mosaic tiles were missing and dirty water with hairs in was pooling on even surfaces. After our first visit we did not return.
Breakfast was average with little fruit, yoghurt or pasties available by 9am. We had to use disposable cups as glasses were missing for the fruit juices, and food ordered from the menu (pancakes) was poor.
We made our thoughts clear to staff at the time who although sounded convincing in listening and apologising to us did nothing to change the situation as they were "front of house" and not "housekeeping", "leisure" or "spa" staff.
A very disappointing stay in a very tired hotel."
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