Hotels near Glass House

"Overall great but a false fire alarm went off extremely early with no apology or explanation, frustrating."

"Clean newly renovated room with a great view"

"​The room was dusty and didn't seem properly cleaned before my arrival. To make matters worse, no housekeeping or towel refills were provided after the first night. I later found out it’s an "on-request" service, but the staff failed to mention this at check-in. Very disappointed with the lack of communication and basic hygiene standards."

"all fine"

"Reception was again a delightful experience. The room was very clean and tidy with a bath. Staff were very pleasant, especially in the bar area. Breakfast was, and as always, a great experience. Plenty on offer to drink and eat in a buffet-style basis. I also liked the preparation and cooking of an omelette whilst I watched and waited. I was especially grateful for the assistance in obtaining a slave-start for my car (I had heavy duty jump leads with me, thankfully) because I had left my lights on overnight - there was heavy rain and thunder earlier. In summary, another delightful experience and very highly recommended."

"It got off to a shaky start with my room not having a working safe, working tv, or working phone. Although the phone turned out to be because the whole phone system in the hotel was being upgraded. But I got hold of reception via the hotel whatsapp which was good and they sent up an engineer. They fixed the safe but couldn't fix the TV so they moved me to a new room and the rest of the stay was excellent. I really appreciated their help in trying to put things right. I think parts of the hotel look a bit tired like the ceiling in the pool room. Otherwise it was a really nice stay thanks"

"The hotel is incredibly comfortable, conveniently located and has a great breakfast and amenities. The staff is lovely and we will certainly be back"

"The place is clean serves its purpose. However be mindful this hotel has you trapped with their over priced photos banning any take away deliveries to the hotel. The receptionist last night on arrival was scary, no people skills at all and made us wait minutes whilst she rudely carried on typing. Just not a good welcome or feel. Check out receptionist this morning was lovely. "

"Tiny room , hard to find place for a medium size luggage , certainly not 20sqm, broken furniture. Poor signed posted, GPS send me to a dead end , poor breakfast certainly not what it looks like on the photos"