In-room safe, desk, blackout curtains, soundproofing

Reviews of Glendive Lodge

3 out of 5
Glendive Lodge
1904 N Merrill Ave, Glendive, MT

Reviews

8.2

Very good

Rating 10 - Excellent. 110 out of 245 reviews" "
Rating 8 - Good. 81 out of 245 reviews" "
Rating 6 - Okay. 32 out of 245 reviews" "
Rating 4 - Poor. 12 out of 245 reviews" "
Rating 2 - Terrible. 10 out of 245 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Edward William

Liked: Cleanliness, staff & service, property conditions & facilities
Good price would stay there again
Stayed 1 night in May 2024
Response from deziree on 20 May,2024
Thank you for staying with us!

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Drapes were broken and wouldn't close.
Stayed 1 night in May 2024
Response from manager on 19 May,2024
sorry about that we will get them fixed

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great experience staying at this hotel. The front desk representative was very polite and informed us of all the policies.
Stayed 1 night in May 2024
Response from manager on 19 May,2024
Thank you

2/10 Terrible

Samantha

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Online it said someone would be there till 11pm for check in. When I arrived around 10pm no one was there. The door was unlocked with no one inside (sketchy). There was a bunch of painting supplies everywhere. When I tried to contact them no one responded. Ended up having to pay for another hotel due to there no refund! Very upset.
Stayed 1 night in May 2024
Response from deziree on 17 May,2024
We are very sorry for that inconvenience but we do have a sister hotel that our guests do go to for when we are unable to be here. There are notes on both doors stating this. The doors are never unlocked at night when no one is manning the desk, as the door was locked at 6am when we arrived the next morning. Yes there are supplies as we are trying to paint a mural on the wall for our guests to see some of the beauty we see in the badlands. As for you going to another hotel you went to our sister hotel and checked in as i have you in my system with your signed folio for this hotel. /you did not pay for a different hotel. As for the no refund when you book online and pre pay for the room that is very clearly stated that it is non refundable! We are very sorry that you were not happy as that was not something that was brought up to me the manager in the morning when you checked out the next morning.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice night clerk
Stayed 1 night in May 2024
Response from manager on 15 May,2024
Thank you for choosing us.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff nice place
Stayed 1 night in May 2024
Response from Deziree on 9 May,2024
Thank you for choosing us.

8/10 Good

scott

Stayed 1 night in Apr 2024
Response from manager on 19 May,2024
Thank you

6/10 Okay

Matthew G

Travelled with group
Disliked: Staff & service, amenities
Property under construction. They're doing a nice job. I'm sure it will be wonderful.
Stayed 1 night in Apr 2024
Response from manager on 22 Apr,2024
Thank you

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New place getting started. Safe and comfortable. Nice staff and simple breakfast.
Stayed 1 night in Apr 2024
Response from manager on 19 Apr,2024
Thank you for choosing us

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from deziree on 28 Mar,2024
Thank you for staying with us! we are happy to hear you enjoyed your stay.

2/10 Terrible

Darren, Turner

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unsure if the room was cleaned before my arrival. No towels in the room. Had to use lamp extension cord for CPAP. Floor was old filthy carpet. Way to much money for this quality of hotel. Staff was plesant though!
Stayed 1 night in Mar 2024
Response from manager on 11 Mar,2024
We are very sorry to hear that your stay was not 100% It is an older building so we do have to run cords for plug ins as there are not many.

6/10 Okay

Suzanne

Liked: Staff & service
Really loved the sherpa/fleece throw on the bed. Floors seemed very stained and a little sketchy.
Stayed 2 nights in Feb 2024
Response from Deziree on 11 Feb,2024
Thank you for staying with us. The floors are very old but we do try to keep them clean by shampooing them and we are currently trying to replace them!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Affordable Option
This is an older motel that seems to have recently been purchased by a new owner. They gave us all the attention we needed and were very accommodating by arranging for our breakfast at a hotel next door. It was snowing and the fellow was out shoveling snow ahead of us we went next door for breakfast. As time goes on they will find the things that need to be fixed, but it is a very affordable option and we were comfortable.
Stayed 2 nights in Feb 2024
Response from Deziree on 11 Feb,2024
Thank you for staying with us! We are so happy you enjoyed your stay with us! We are working Avery hard to make the necessary aprovements to the building.

6/10 Okay

David, Montevideo

Travelled with family
Liked: Staff & service
Clean enough, not immaculate - everything a bit dated. Mattresses not comfortable. Television was small. Parking lot not well lit. Bathroom needed updating and an upgrade. Heater was loud. Needs to be updated and repaired. We've stayed here before and knew what to expect, but this property only deserves three stars maximum. Most redeeming features are price (cheap, as it should be) and location (easy in and out).
Stayed 1 night in Feb 2024
Response from deziree on 6 Feb,2024
We are sorry that you have not enjoyed your stays with us. We have been slowly updating our hotel but this does take time. But we do try to keep our prices fair as we are not an extremely new hotel. But we do offer a lot of better things than most as a nice hot breakfast and a very friendly staff. Sorry that we did not meet your expectations.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality and price
Super cute and clean. Loved it. I collect moose items. Almost had to take the blanket
Stayed 1 night in Feb 2024
Response from Deziree on 4 Feb,2024
Thank you for staying with us! We love hearing people love our little cute details! The blanket's are truly amazing! We also love then very much!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Jan 2024
Response from Deziree on 28 Jan,2024
Thank you for staying with us! We are glad you enjoyed your stay with us!

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2024
Response from Deziree on 28 Jan,2024
Thank you for staying with us! We are happy you enjoyed your stay!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Deziree on 8 Jan,2024
Thank you for staying with us!

10/10 Excellent

Dave

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Deziree on 8 Jan,2024
Thank you for staying with us!

10/10 Excellent

Jacque

Liked: Staff & service, property conditions & facilities
Clean
Stayed 2 nights in Dec 2023
Response from Deziree on 18 Dec,2023
Thank you and thank you for staying with us!

8/10 Good

Maxine

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Deziree on 20 Nov,2023
Thank you

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying and they recognized me and were so friendly! Great place, great price, so easy to stay.
Stayed 6 nights in Nov 2023
Response from Deziree on 16 Nov,2023
So glad you stayed again and enjoyed your stay!

10/10 Excellent

Teri

Stayed 1 night in Oct 2023
Response from Deziree on 20 Nov,2023
Thank you

10/10 Excellent

Philip, Tahuya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop while we were crossing the country. Nice place; clean and comfortable; staff was friendly; breakfast was easy grab and go, and coffee was good!
Stayed 1 night in Oct 2023
Response from Deziree on 30 Oct,2023
Thank you for staying with us!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, people and good value!
Awesome staff and specifically the young lady that opens most mornings. She is smart and excellent conversationalist. Great stay and very clean.
Stayed 4 nights in Oct 2023
Response from Deziree on 23 Oct,2023
Thank you so much for staying with us! We are so glad you enjoyed your stay!

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't judge a book by its cover because you'll arrive and say "no way" but this place is a hidden gem for the price you pay. Nice, clean rooms. Comfortable beds with nice linens. The breakfast is much smaller than you typically find at other hotels but it was enough to put something in your belly for the road. All in all, you'd be very much mistaken to pass this place by if you judge it by only the exterior.
Stayed 1 night in Oct 2023
Response from Deziree on 23 Oct,2023
Thank you so much! We love to hear how much people have enjoyed our hotel! Hope to see you again!

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities
Very large suite for the price of a room
Stayed 1 night in Oct 2023
Response from Deziree on 16 Oct,2023
Thank you

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doni pass this one by
Excellent in every respect. Highly recommend
Stayed 1 night in Oct 2023
Response from Deziree on 13 Oct,2023
Thank you so much for staying with us! so glad you were so happy with your stay!

10/10 Excellent

DEBBIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room for the price. Would stay there again one day.
Stayed 1 night in Oct 2023
Response from Deziree on 12 Oct,2023
Thank you for staying with us!

8/10 Good

Erhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
when checking in we were directed to a room already occupied, but the receptionist quickly assigned us to a different, but even better room
Stayed 1 night in Sep 2023
Response from Manager on 4 Oct,2023
Thank you so much.

10/10 Excellent

douglas

Liked: Cleanliness, staff & service
We love this hotel except that the in-wall HVAC system is quite noisy. I believe that there are quieter alternatives available.
Stayed 1 night in Sep 2023
Response from Dez on 28 Sept,2023
Thank you for staying with us!

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Clean and comfortable! Close to restaurant.
Stayed 1 night in Sep 2023
Response from Dez on 28 Sept,2023
Thank you for staying with us!

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Dez on 28 Sept,2023
Thank you for staying with us!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quite clean; nice staff
Stayed 1 night in Sep 2023
Response from Deziree on 25 Sept,2023
Thank you for staying with us!

10/10 Excellent

Cindy

Travelled with family, Business traveller
Liked: Staff & service
The only problem was when we got back to our room after our event the key didn't work. So at 11:30 we have to go find someone to let us in. Staff was extremely nice. I would still recommend Glendive Lodge. Very clean and very welcoming. 😊
Stayed 2 nights in Sep 2023
Response from Deziree on 25 Sept,2023
Thank you for staying with us! our keys can be finicky sometimes! sorry about that!

10/10 Excellent

Karoline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Deziree on 25 Sept,2023
Thank you for staying with us!

8/10 Good

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Fine stay for the price.
Stayed 1 night in Sep 2023
Response from Deziree on 25 Sept,2023
Thank you for staying with us!

6/10 Okay

laura

Disliked: Property conditions & facilities
the property needs updating...rooms are good but carpets are dirty and the rooms have an overbearing fabreeze like smell that makes you wonder what they are covering up
Stayed 1 night in Aug 2023
Response from Deziree on 22 Sept,2023
Sorry you did not enjoy your stay! We are working on getting updating done. And as far as the smell we spray everyroom so that way it smells fresh and clean as most hotels do

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 18 Sept,2023
Thank you

8/10 Good

Glenda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I know they are improving, but needs a lot more attention. Not a good continental breakfast
Stayed 1 night in Sep 2023
Response from Manager on 18 Sept,2023
Thank you and sorry about the Breakfast

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Deziree on 11 Sept,2023
Thank you

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The tv didn’t work. Told to unplug and plug back in. Couldn’t access the plug as it was behind a dresser. Had to take a drawer out. Tv still didn’t work. Moved us to another room. Same problem. Went to read. Lamps by the bed didn’t work. Went to use the lamp in the corner. Couldn’t be plugged in as it was too far from the plug.
Stayed 1 night in Sep 2023
Response from Deziree on 12 Sept,2023
Very sorry that you did not enjoy your stay!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from manager on 11 Sept,2023
Thank you

4/10 Poor

Lindsay

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Never again
This is the first time we had dirty towels left in the bathroom when we arrived. The whole place had an odor. Breakfast was prepackaged danish and weak coffee. Horrible.
Stayed 1 night in Sep 2023
Response from Deziree on 8 Sept,2023
Sorry that you did not enjoy your stay!

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing value and the friendliest people working there. The airline lost my bag for three days, and they went above and beyond to provide me what they could, directed me to where I could get anything else! Cute and kitschy rooms, great location, excellent parking. Will stay again when I’m back.
Stayed 7 nights in Aug 2023
Response from Deziree on 8 Sept,2023
Thank you for staying with us! we are so happy to hear that your stay was wonderful!

8/10 Good

Krista, Harlowton

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly, room was clean, beds were comfortable and it was so nice and quiet after turning the a/c off! Breakfast was ok. First time I’ve ever had housekeeping knock to see if we were still in our room.
Stayed 1 night in Sep 2023
Response from Deziree on 7 Sept,2023
Thank you for staying with us! And yes with such a small hotel and things slowing down we do knock at 9am as most people do not check out at the desk!

10/10 Excellent

Randy

Liked: Amenities
Very wonderful service desk people!
Stayed 1 night in Sep 2023
Response from Deziree on 8 Sept,2023
Thank you for staying with us! we are happy to hear you enjoyed your stay!

8/10 Good

Faron

Liked: Cleanliness
Disliked: Property conditions & facilities
Good value comfortable bed. Exactly what we needed as a stay over on our way to our destination. Would stay again.
Stayed 1 night in Sep 2023
Response from Deziree on 4 Sept,2023
Thank you for staying with us!

10/10 Excellent

Bryce

Stayed 1 night in Aug 2023
Response from Manager on 18 Sept,2023
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Deziree on 28 Aug,2023
Thank you for staying with us!