Exterior

Reviews of Bucketts Way Motel

3.5 out of 5
Bucketts Way Motel
19 Church Street, Gloucester, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 193 reviews" "
Rating 8 - Good. 88 out of 193 reviews" "
Rating 6 - Okay. 16 out of 193 reviews" "
Rating 4 - Poor. 1 out of 193 reviews" "
Rating 2 - Terrible. 2 out of 193 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Stayed 2 nights in Apr 2024
Response from jim on 16 May,2024
Hi Michael, we value our guest feedback so we can continuously try and improve the experience for everyone who stays. was there anything in particular you didn't like on your stay so i can look at how it can be improved?

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managers were friendly and extremely helpful.
Stayed 2 nights in Apr 2024
Response from jim on 22 Apr,2024
Hi Richard,Thanks for taking the time to review your stay. Glad we could helpthanksJim and Nat

8/10 Good

Andrew

Stayed 1 night in Feb 2024
Response from Jim on 5 Apr,2024
Thank you Andrew

8/10 Good

Brett

Liked: Staff & service
No noise
Stayed 1 night in Feb 2024
Response from Murray on 14 Feb,2024
Thanks for kind review.Look forward to seeing you again soon.

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Book in was hassle free , close to town and hotel , easy and safe parking
Stayed 1 night in Feb 2024
Response from Murray on 11 Feb,2024
Thank you for kind review.Look forward to seeing you again.

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from David and Michelle on 11 Feb,2024
Thank you for taking the time to provide a review.Look forward to having you stay soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from david and michelle on 30 Jan,2024
thank you for your review. hope to see you again

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and a very welcoming and warm atmosphere.
Stayed 1 night in Jan 2024
Response from david and michelle on 30 Jan,2024
thank you for you review. hope you will return soon

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from david and michelle on 12 Jan,2024
thank you for your review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests are provided with all the items they need and the managers are friendly and helpful.
Stayed 1 night in Jan 2024
Response from david and michelle on 12 Jan,2024
thank you for your review

8/10 Good

Ian

Stayed 1 night in Dec 2023
Response from david and michelle on 12 Jan,2024
thank you for your review

10/10 Excellent

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, Handy location, we will visit again
Stayed 2 nights in Dec 2023
Response from david and michelle on 6 Jan,2024
Thank you for your review hope to see you again

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very happy with our stay
Stayed 1 night in Dec 2023
Response from david and michelle on 29 Dec,2023
thank you for your review glad you enjoyed your stay

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from david and michelle on 5 Jan,2024
thank you for your review

10/10 Excellent

Helen

Liked: Amenities
Stayed 1 night in Dec 2023
Response from david and michelle on 29 Dec,2023
thank you for staying with us. hope to see you again

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from david and michelle on 6 Dec,2023
thank you for you review hope to see you again

10/10 Excellent

stuart, Tanilba Bay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Recently renovated room. Managers are very friendly and happy to help. Great pool.
Stayed 1 night in Dec 2023
Response from david and michelle on 6 Dec,2023
thank you for your review we are happy you enjoyed your stay with us

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Owners couldn’t have been more helpful and friendly
Stayed 2 nights in Nov 2023
Response from david and michelle on 2 Dec,2023
Thank you for your review Tony we are happy you enjoyed your stay with us. Hope to see you again

10/10 Excellent

Ian

Stayed 1 night in Nov 2023
Response from david and michelle on 6 Nov,2023
thank you for your review Ian hope to see you again

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 1 night in Oct 2023
Response from david and michelle on 6 Nov,2023
thank you for your review we are glad you enjoyed your stay with us

10/10 Excellent

Shona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Gloucester. Great rooms that are comfy and quiet. The Managers are great people and a great asset to this Motel. Pool is fabulous.
Stayed 2 nights in Sep 2023
Response from david and michelle on 13 Oct,2023
thank you for your review hope to see you again soon

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2023
Response from david and michelle on 13 Oct,2023
thank you hope you will return

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from david and michelle on 4 Oct,2023
thank you for your review Glen hope to see you again

10/10 Excellent

CRAIG

Stayed 1 night in Sep 2023
Response from david and michelle on 27 Sept,2023
Thank you for your review Craig. We are glad you enjoyed your stay with us

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Neat and tidy within walking distance of town. Pool was excellent.
Stayed 3 nights in Sep 2023
Response from david and michelle on 25 Sept,2023
thank you for your review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean rooms
Stayed 2 nights in Sep 2023
Response from david and michelle on 25 Sept,2023
thank you for your review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Close to town. Plenty of parking. Near the pub! Comfortable bed. Good facilities such as microwave, iron.
Stayed 2 nights in Jul 2023
Response from david and michelle on 12 Jul,2023
thank you for your review hope to see you again if your in the area

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from david and michelle on 8 Jul,2023
Thank you for your review Rick. Hope to see you again

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Access to shopping and cleanest of the motel.
Stayed 1 night in Jul 2023
Response from david and michelle on 4 Jul,2023
Thank you for your review. Hope to see you again

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from david and michelle on 30 Jun,2023
thank you for your review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Great hot water, TV, Internet and AC. Needed as I went in June.
Stayed 2 nights in Jun 2023
Response from david and michelle on 30 Jun,2023
thank you for your review

8/10 Good

Alex Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucketsway Motel
Great choice of motel which was at the end of gloscester township. Just 4 minutes from the CBD. Hotel Mgr very helpful with information, good to experience that he was supportive about the local area. Keep up the good work Murray!
Stayed 2 nights in May 2023
Response from david and michelle on 30 Jun,2023
thank you for your review hope to see you again

8/10 Good

WALTER

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room was really clean only stayed i night a key return box at foot of stairs would save 86 year old legs eary climb will return in summer wr
Stayed 1 night in May 2023
Response from david and michelle on 25 May,2023
WalterThank you for your review.We do have a key return box downstairs. It is on the corner of the building which can make it hard to see. I have just added another sign on the other corner to make it more clear.Appreciate the review as it has helped to improve the property (and save a trip up the stairs)

10/10 Excellent

Arthur

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable bed, generous supply of tea and coffee. Will definitely stay again when in Gloucester.
Stayed 1 night in May 2023
Response from david and michelle on 25 May,2023
ArthurThanks for the kind review. Glad you enjoyed your stay. Looking forward to having you stay in the future.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy. Only issue is poor internet service in the area, but that’s not due to the motel.
Response from david and michelle on 27 Apr,2023
Hi Craig thank you for your feedback. Hope to see you again if you are back in the area

10/10 Excellent

Peter, Clayfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spotless rooms Easy check in Beautiful grounds
Stayed 1 night in Mar 2023
Response from David & Michelle on 20 Mar,2023
Thank you for you review. Hope to see you again

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality country town motel. Excellent lamb cutlets!
Stayed 1 night in Mar 2023
Response from David and Michelle on 10 Mar,2023
Thank you for your feedback. Hope to see you again.

6/10 Okay

Bev

Travelled with group
Liked: Staff & service
Unfortunately our room upstairs smelt of smoke which made it v unpleasant for me to be in. Otherwise staff were very helpful. Restaurant meal was good.
Stayed 1 night in Mar 2023
Response from David and Michelle on 9 Mar,2023
thank you for your review. All of our rooms are non smoking but apologize for any inconvenience you experienced

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to downtown. Nice pool.
Stayed 1 night in Mar 2023
Response from David and Michelle on 9 Mar,2023
thank you for your review Cynthia hope to see you again

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in Jan 2023
Response from Murray on 8 Feb,2023
Thank you for review and great comment.Look forward to seeing you again.

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent motel
Great little hotel. Very spacious rooms. Beautiful pool area. Walk to restaurants etc.
Stayed 1 night in Jan 2023
Response from dave & michelle on 30 Jan,2023
thank you for your review. we hope you will come back next time your in the Gloucester area

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and yet quite.
Response from dave & michelle on 7 Jan,2023
thank you for your review. Hope to see you again

6/10 Okay

Lidy

Liked: Staff & service, amenities
We enjoyed being able to sit by the pool and watch the sunset behind Gloucester Heights.
Response from dave & michelle on 28 Dec,2022
thank you for your review. Hope to see you again

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022
Response from dave & michelle on 28 Dec,2022
thank you for your review Robert. We are glad you enjoyed your stay with us

10/10 Excellent

Neville

Stayed 1 night in Dec 2022
Response from dave & michelle on 28 Dec,2022
We are pleased you enjoyed your stay with us Neville

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed in 100s of places. First time ever given milk for coffee. In a old jam Jar. Wifi kept dropping out. Was to pay for room when i got there. Took money off my card without me knowing beforehand..
Stayed 1 night in Dec 2022
Response from .. on 25 Dec,2022
Dear Craig Irving Hi Craig all motels I have stayed at do take payments that is why you supply a credit card / we supply fresh milk in small milk bottles instead of long life milk and all our guest appreciate that . I think you were a unhappy person before you arrived.as i reviewed our camera footage As you want a room with no neighbours in holiday season christmas evening .our motel consist of 28 rooms and we are booked out nearly all holiday season

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service
Good location with short access to restaurants and shops
Stayed 1 night in Dec 2022
Response from dave & michelle on 25 Dec,2022
thanks bryan for your feed back we are glad you enjoyed your stay

10/10 Excellent

JIAWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amicable staff and excellent surroundings.
Stayed 1 night in Dec 2022
Response from dave & michelle on 25 Dec,2022
thanks Jiawei for your feed back we are glad you enjoyed your stay

8/10 Good

Peter

Stayed 1 night in Oct 2022
Response from David & Michelle on 20 Mar,2023
thank you for your review

10/10 Excellent

Audi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022
Response from David & Michelle on 20 Mar,2023
thank you for your kind review