Hotels in Golden Beach Estates

"Check-in staff were not friendly. The room was listed as accommodating 5 people; however, it only had two beds. When we asked about a bed for the fifth person, we were told we had to pay extra. If the room does not actually accommodate five people, why is it advertised for five?"

"Stay was great and very convenient. Within walking distance to most anything you need."

"Did not like having to walk to breakfast pool etc did not like walking to hotel room "

"Property was okay they had a super nice gathering place. They had places to play games night time movie by the pool and a cute snack bar. I would probably stay again the only bad thing was the breakfast was horrible. "

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"clean, comfy room"

"We had a great stay with a beautiful view of the beach. We stayed for two nights and had a wonderful experience. Whenever we needed more towels, they were brought to us right away, and the staff was very friendly and helpful. The breakfast was good, and it was also very convenient that they had the bistro right across where we could easily get food. Overall, it was a very pleasant stay."

"Good couple days before cruise"

"The room was clean but well worn, the bed was comfortable, linens were average. The bartenders and drinks were a highlight. The beach is very nice in this area. The pool area felt particularly crowded as the area around it is very small and not much seating adjacent. I am a pool guy, not an ocean guy for swimming so that was a bit disappointing, furniture around the sundeck and pool area were well worn. I truly wish Peloton would end its arrangement with Hilton because I have yet to find one in decent/working condition. That was a true lowpoint, plus the gym area bakes in the afternoon sun and could use shaded blinds to complement the tinted windows. Housekeeping was inconsistent and didn't necessarily replace things like coffee. The worst thing was our flight was delayed overnight and despite me chatting with the front desk through the app to inquire what would be necessary to keep the reservation active; they did not do as promised. It created a mess at check in, and a huge bookkeeping issue at check out. The manager was at first a bit dismissive and combative, recalculated it in a mistaken way resulting in the same mischarges, but in the end got it figured out and he was somewhat apologetic. I document everything and had all the necessary reservation emails, screenshots of my chat, etc. Rather than come at the issue with the attitude that "the customer is wrong/I can't help," it would've been better served with listening and understanding. Win a battle but lose the war?"