"This property was severely lacking for the price point. We have stayed in “ castles” before, so we know what to expect. Kincraig’s exterior looks dirty. The roof needs attention. There are missing slates. The windows need some type of weather seal to help keep moisture from coming in rooms. Our pillows and bedding were damp. The bedding was very poor. They did have a mattress cover, but instead of a fitted sheet, they used a flat sheet. The pillows were the worst! They were flat and didn’t fluff.
The wallpaper on the ceiling and walls were noticeably starting to peel. There wasn’t any soap by the sink. Glasses by the sink were put straight on the surface, not on a paper doilie. We did not have any extra toilet paper and had to swipe some from the gents in the hall. There were cobwebs in the bathroom and hall. Parts of the shower were really dirty. The common room and dining room were okay, but you could see peeling wallpaper and water marks on ceiling and walls. The decor was weird, mixing old traditional furniture you would expect with contemporary stuff (glass bubble lamps). Breakfast was okay. Dinner was overpriced for what it was. They tun on a skeleton staff. Vijay makes the experience better. A young 15 year old girl ,at dinner, was also very good. This place needs a good scrub, new bedding, and a rebrand. The actual place doesn’t match photos presented. It looks more like a hunting lodge."
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