A seasonal outdoor pool with sunloungers and pool umbrellas
Bike hire, valet parking (surcharge) and a round-trip airport shuttle (surcharge)
An electric car charging station, babysitting (surcharge) and a porter/bellboy
Beach umbrellas, beach towels and laundry services
Other amenities include:
Bidets and hairdryers
TVs with satellite channels
Desks and phones
Languages
English, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Return airport shuttle (surcharge)
Onsite parking available only on request
Secured, covered valet parking on site (EUR 25 per night)
Wheelchair-accessible parking available
Onsite parking options include a garage
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:00 AM
5 beach bars
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Restaurants on site
Grand Salle
Osteria al Gial
Settimo Cielo
Things to do
Arcade/game room
Bicycle rentals
Full-service spa
Health club
Indoor pool
Sauna
Seasonal outdoor pool
Spa tub
Steam room
Family friendly
Arcade/game room
Babysitting (surcharge)
Indoor pool
Laundry facilities
Seasonal outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
No housekeeping
Porter/bellhop
Tour and ticket assistance
Business services
4 meeting rooms
Business centre
Conference centre
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Mud bath
Sauna
Spa open select days
Spa tub
Thalassotherapy
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
6 floors
Building
Designated smoking areas (fines apply)
Room amenities
Bathroom
Bidet
Dressing gowns
Hair dryer
Towels
Entertainment
TV with satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Connecting rooms available
Desk
Phone
Safe
Soundproofed rooms
Policies
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
A pet fee will be charged
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Property is also known as
Grand Astoria Grado
Grand Hotel Astoria
Grand Hotel Astoria Grado
Hotel Grand Astoria
Grand Astoria
Grand Hotel Grado
Grand Hotel Astoria Hotel
Grand Hotel Astoria Grado
Grand Hotel Astoria Hotel Grado
Grand Hotel Astoria Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
1. Worse customer service I have ever experienced in many a hotel around the world I have been to. They refused a simple request to prepare a simple salad with ham, cheese and bread which I could give to my friend when she arrived later that evening (note - they have their own restaurant in the hotel so this was such a simple request, it’s unbelievable they refused)
I was shocked and in disbelief the manager decided to call the police because I wanted to leave I was so disgusted and was willing to pay for the nights I had stayed but was not prepared to pay for the night I wanted to leave.
2. The manager is an ignorant person with zero customer service skills, and quite simply acted like a child in calling the police (all this with a smirk on his face)
Only after I made him apologise to me for the poor disgusting service and for calling the police for a minor dispute, then I settled the bill in full (even though I would not be staying there)
3. The room are so outdated and old. Much better places to stay in Grado.
I will never go back and never recommend this hotel.
It’s quite disgusting how they acted.
***STAY AWAY FROM THIS HOTEL***