"All the staff were exceptional, friendly and offered advice, and useful information.Top tip - Pick up a map from the front desk. The location on the bay front was picturesque especially at night. Everything we needed was within walking distance and if we wanted to venture further a taxi rank was just around the corner. We enjoyed the Elements bar and a special mention to the two staff called Rita! Their cocktails were very popular with us .There was plenty of choice at breakfast and the best coffee. Whether you like pastries, cereals yoghurts or cooked food, it was available. The room had an ensuite with a good shower and was serviced every day. The towels were large bath towels, nice and soft. The hotel had lifts to every floor, and it was good that there was comfortable seating in both the reception area and the bar.Although evening meals were available in the hotel,we either walked across the bridge to the far end near all the boat moorings and found restaurant there or went slightly away from the harbour inland. There is also a Gelato shop just next to the hotel. We were slightly disappointed that the swimming pool on the top floor was not ready in mid may but I believe it opens in June. We will stay here again in the future if coming to Naples."