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Wish Serrano Resort

5.0 star property
Travelers find rejuvenation at the spa or challenge family members to basketball at this resort where both relaxation and fun await guests.

Choose dates to view prices

At Wish Serrano Resort in Gramado Centro, enjoy family-friendly luxury with entertainment. Pocahy Zen Spa offers body scrubs, and activities include archery and volleyball. Four restaurants serve breakfast buffets and BBQ. The property features live shows and free WiFi.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is S$174
includes taxes & fees
18 Jan - 19 Jan, 2026

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premier Room, Balcony

Premium bedding, minibar, in-room safe, desk

Premier Room, Balcony

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Porch/lanai
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Ceiling fan
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Room, Annex Building

Premium bedding, minibar, in-room safe, desk

Standard Room, Annex Building

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Porch/lanai
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Suite With Balcony

  • Sleeps 2

Executive Suite

  • Sleeps 4

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 3

View all photos for Junior Suite, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony

Highlights

Porch/lanai
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Ceiling fan
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Porch/lanai
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Junior Suite Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite Non Smoking

  • Sleeps 2

View all photos for Family Room Non smoking

Premium bedding, minibar, in-room safe, desk

Family Room Non smoking

  • Sleeps 4

View all photos for Premier Room Non Smoking

Premium bedding, minibar, in-room safe, desk

Premier Room Non Smoking

  • Sleeps 3

Premier Room With Balcony Non Smoking

  • Sleeps 3

View all photos for Premiere

Premium bedding, minibar, in-room safe, desk

Premiere

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Porch/lanai
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Porch/lanai
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
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About the area

Map
Av das Hortensias, 1480, Gramado, RS, 95.670-138

What's nearby

  • Rua Torta - 1 min walk - 0.0 km
  • Gramado Central Avenue - 1 min walk - 0.2 km
  • Etnias Square - 3 min walk - 0.3 km
  • Gramado Covered Street - 6 min walk - 0.5 km
  • Mini Mundo - 6 min walk - 0.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 85 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬4 min walk
  • ‪Quiero Cafe - ‬3 min walk
  • ‪Pizzaria Temática Porto Pirata - ‬3 min walk
  • ‪Forneria di Como - ‬2 min walk
  • ‪Maggiore Lounge e Bar - ‬2 min walk

About this property

Wish Serrano Resort

Luxury family-friendly hotel near Gramado Central Avenue
Close to Gramado Covered Street, Wish Serrano Resort provides a free breakfast buffet, a poolside bar and concerts and live shows. Indulge in a body treatment, a massage and a body scrub at Pocahy Zen Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and barbecue. Enjoy the gym, as well as activities, such as volleyball, basketball and archery. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sunloungers
  • An outdoor tennis court, valet parking (surcharge) and supervised childcare (surcharge)
  • Luggage storage, a front desk safe and a billiards/pool table
  • Free newspapers, concierge services and barbecues
  • Guest reviews say great things about the helpful staff
Room features
All 258 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
Other amenities include:
  • Jetted bath, free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Porches or lanais, wardrobes/cupboards and ceiling fans

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9.4 out of 10, Exceptional, 1,001 reviews
The price is S$109
includes taxes & fees
28 Jan - 29 Jan, 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (BRL 50 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Forneria di Como
  • Garda
  • Maggiore Lounge e Bar
  • The Grill

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,119 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 135.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 per cent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 50.00 per day
  • Pet fee: BRL 135.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Serrano Convenções
Serrano Convenções Gramado
Serrano Resort
Serrano Resort Convenções
Serrano Resort Convenções Gramado
Wish Serrano Resort Gramado, Brazil
Serrano Hotel Gramado
Wish Serrano Convention
Wish Serrano Convention Gramado
Wish Serrano Resort Convention
Wish Serrano GJP Hotel Gramado
Wish Serrano GJP Hotel
Wish Serrano GJP Gramado
Wish Serrano GJP
Serrano Resort Convenções SPA
Wish Serrano Hotel Gramado
Wish Serrano Hotel
Wish Serrano Gramado
Wish Serrano
Wish Serrano Resort Convention Gramado
Wish Serrano BY GJP
Wish Serrano
Wish Serrano Resort Hotel
Wish Serrano Resort Gramado
Wish Serrano Resort Hotel Gramado

Frequently asked questions

Does Wish Serrano Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Wish Serrano Resort?

As of 31 Dec, 2025, prices found for a 1-night stay for 2 adults at Wish Serrano Resort on 18 Jan, 2026 start from S$174.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wish Serrano Resort pet-friendly?

Yes, Wish Serrano Resort allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 135.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Wish Serrano Resort?

Valet parking is available for BRL 50.00 per day.

What time is check-in at Wish Serrano Resort?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wish Serrano Resort?

Checkout is at noon.

Where is Wish Serrano Resort located?

This family-friendly Gramado hotel is located on a lake, within a 5-minute walk of Rua Torta and Gramado Central Avenue. Gramado Tennis Club and Igreja do Relogio are just steps away.

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Reviews

Wish Serrano Resort Reviews

9.0

Wonderful

9.4

Cleanliness

9.8

Location

9.2

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 661 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

10/10 Excellent

Denize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment! Staff very friendly and helpful! Everything was great!
Stayed 3 nights in Dec 2025

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 6 nights in Jul 2025

10/10 Excellent

CARLOS A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Sep 2025

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa Meire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 6 nights in Jul 2024

4/10 Poor

Gabby

Liked: Amenities
From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back
Stayed 1 night in Sep 2024

4/10 Poor

sharmila

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel no centro de Gramado com muita área verde

Ótima localização. Estrutura excelente. Serviços muito bons. Restaurantes e café da manhã ótimos.
Stayed 2 nights in Sep 2025

4/10 Poor

Lourenço

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Muito ruim o check in
Stayed 1 night in Sep 2025

8/10 Good

Hilda Maria

Hilda

Café da manhã excelente, funcionários muito prestativos. Gostei muito da área externa e dos jardins. Estão até mais bem cuidados do que da minha última estadia.
Stayed 6 nights in Sep 2025

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tradicional

O hotel é grande, mantém a tradição de hospedagem por anos - fiquei lá a primeira vez 30 anos atrás. Pelo tempo segue bem conservado! Irá passar por uma reforma em breve! Corresponde ao que se propõe - hotel para convenções !
Stayed 1 night in Jun 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, room comfort

muito bom hotel

o lugar onde o hotel está é lindíssimo. o quarto precisa reforma, mas ainda assim está lindo e em boas condições. atendimento muito cordial, bom café da manhã. voltaria certamente.
Stayed 1 night in Aug 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, quartos amplos e confortáveis, hotel é um pouco antigo porém muito bem conservado. Muitas atividades para as crianças e também para os adultos. Excelente atendimento.
Stayed 1 night in Aug 2025

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Hotel, funcionários, tudo otimo. O estacionamento terceirizado é uma vergonha. Confuso. E pasme, cobram R$45,00 a diária.
Stayed 1 night in Aug 2025

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção em Gramado

Hotel com excelente localização com ótima infraestrutura, confortável. Nossa escolha sempre que vamos à Gramado. Entretanto desta vez a piscina aquecida não estava tão quente como de costume.
Stayed 2 nights in Aug 2025

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

O lugar é incrível com muitas opções de lazer para dias chuvosos também, café da manhã impecável tudo muito perfeito
Stayed 3 nights in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me decepcionei com o quarto no prédio anexo porque reservei essa opção sem saber. Nosso quarto ficou sem luz e imediatamente nos transferiram para suite executiva que era maravilhosa. Equipe foi eficiente e prestativa.
Stayed 2 nights in Jul 2025

2/10 Terrible

Fausto Fernandes Duarte

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Hotel muito
Stayed 2 nights in Jul 2025

8/10 Good

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável.
Stayed 4 nights in Jul 2025

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

Excelente! Boa localização, no centro de gramado. Ficamos no regime de meia pensão, comida muito boa. Quartos grandes e confortáveis.
Stayed 3 nights in Jul 2025

8/10 Good

NILTON P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel um pouco antigo.. mas muito bem cuidado.. tudo foi maravilhoso, realmente um resort.. ótimo pra crianças!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto estava muito quente , pedimos para desligar a calefação mas ficou quente igual
Stayed 2 nights in Jul 2025

4/10 Poor

Georgeana

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Descaso com hóspede

Fiquei hospedada com minha filha desde segunda(14/07) até sábado (19). Desde o dia que cheguei necessitei solicitar alguns serviços basicos( tv sem funcionar,dispenses de sabonetes sem funcionar, ausência de amenities e , principalmente, duchas higiênica c temperatura muito alta, sem água fria) Solicitei conserto dessa ducha quatro dias seguidos, só fui atendida dia 17/07) porém, apesar do técnico ter vindo ao quarto, o problema persistiu . Em 18/07 um técnico retornou ao apartamento porém mais uma vez não conseguiu resolver o problema! Acredito que,um hotel categoria 5 estrelas, já que não consegue resolver o problema, deveria ter trocado nosso quarto ainda no primeiro dia! Enfim, minhas férias já encerraram e levei uma impressão muito ruim do Wish Serrano resort!
Stayed 5 nights in Jul 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delícia de hotel!

O hotel é lindo! Muito aconchegante, atendimento impecável e café da manhã delicioso. Localização incrível.
Stayed 2 nights in Jul 2025