Silken, Gran Canaria hotels

"amazing! the staff were so helpful and the stay was so good! "

"The check-in process at this property is unacceptable, especially for travelers without internet access. The only way to check in is online, and if you are fortunate enough to find the property manager—which Expedia lists as a 4-star establishment—they will tell you there’s nothing they can do unless you complete the check-in yourself online. If you don’t have internet access, that’s simply “your problem.” On Expedia’s website, I paid for an Ocean View Room, which turned out to be false and...