Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Veranda Paul & Virginie Hotel & Spa - Adults Only

4.0 star property
Adults-only resort with 2 restaurants and 2 outdoor pools

Choose dates to view prices

The Veranda Paul & Virginie Hotel & Spa - Adults Only offers upscale comfort and eco-friendly practices on sunny shores. Guests enjoy local cuisine at two restaurants, spa treatments, outdoor pools with loungers, and activities like fishing. The helpful staff is praised.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Comfort Room, Sea View

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Renovated in 2024
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Sea View (Privilege)

View from room

Room, Sea View (Privilege)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2024
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Renovated in 2024
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Royal Road, Grand Gaube, 230

What's nearby

  • Grand Gaube Beach - 2 min walk - 0.2 km
  • Grand Bay Beach - 13 min drive - 11.7 km
  • Pereybere Beach - 14 min drive - 11.7 km
  • Merville Beach - 14 min drive - 12.1 km
  • Canonnier Beach - 18 min drive - 16.1 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 75 min drive

Restaurants

  • ‪Pizza Hut - ‬6 min drive
  • ‪La Margherita - ‬3 min drive
  • ‪Café LUX* - ‬14 min walk
  • ‪Le 5 Terre Restaurant et Pinsa - ‬10 min drive
  • ‪Saveurs des Îles - ‬9 min drive

About this property

Veranda Paul & Virginie Hotel & Spa - Adults Only

Upscale resort with rooms renovated in 2024
At Veranda Paul & Virginie Hotel & Spa - Adults Only, you can look forward to a beach bar, a terrace and a garden. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Indulge in hydrotherapy, a facial and a hot stone massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities, such as fishing, scuba diving and beach volleyball. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free WiFi in public areas.
Other perks include:
  • 2 outdoor pools, along with sunloungers and pool umbrellas
  • Free self-parking
  • A free shopping centre shuttle, bike hire and an outdoor tennis court
  • A 24-hour front desk, a front desk safe and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 81 rooms include comforts such as air conditioning, in addition to thoughtful touches such as late-night room service and desk chairs.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Furnished balconies or patios, wardrobes/cupboards and free tea bags/instant coffee

All-inclusive details

All-inclusive room rates at Veranda Paul & Virginie Hotel & Spa - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Gourmet or à la carte dining limited to 2 meals per stay

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Fitness facilities
Tennis
Tennis racquets

Lessons/classes/games

Aerobics
Water fitness

Similar properties

Aerial view

LUX* Grand Gaube

  • Pool
  • All-inclusive
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 784 reviews
The price is S$776
includes taxes & fees
5 Nov - 6 Nov
LUX* Grand Gaube

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Isle de France
  • Le Saint Geran
  • Poudre dOr

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Boat
  • Boat tours
  • Books
  • Evening entertainment
  • Fishing
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Paddleboard
  • Pedal boat
  • Sailing
  • Sauna
  • Scuba diving
  • Water sports equipment
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2024
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests who book a Honeymoon room type must present a valid marriage certificate issued within 12 months of travel to receive the benefits. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 35 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's dress code requires that gentlemen wear long trousers at dinner.
Property Registration Number C07063584

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Paul Virginie Hotel
Veranda Paul
Veranda Paul & Virginie Hotel
Veranda Paul & Virginie Hotel Grand Gaube
Veranda Paul Virginie
Veranda Paul Virginie Grand Gaube
Veranda Paul Virginie Hotel
Veranda Paul & Virginie Hotel & Spa Mauritius/Grand Gaube
Veranda Paul And Virginie Hotel & Spa
Veranda Paul Virginie Hotel Grand Gaube
Veranda Paul & Virginie Hotel Spa Mauritius/Grand Gaube
Veranda Paul Virginie Hotel Spa
Veranda Paul Virginie Hotel Adults Grand Gaube
Veranda Paul Virginie Hotel Adults
Veranda Paul Virginie Adults Grand Gaube
Veranda Paul Virginie Adults
Veranda Paul & Virginie &
Veranda Paul & Virginie Hotel & Spa - Adults Only Resort
Veranda Paul & Virginie Hotel & Spa - Adults Only Grand Gaube

Frequently asked questions

Does Veranda Paul & Virginie Hotel & Spa - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

Is Veranda Paul & Virginie Hotel & Spa - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Veranda Paul & Virginie Hotel & Spa - Adults Only?

Self-parking is free at this property.

What time is check-in at Veranda Paul & Virginie Hotel & Spa - Adults Only?

Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Veranda Paul & Virginie Hotel & Spa - Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Veranda Paul & Virginie Hotel & Spa - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per person applies.

Are there all-inclusive benefits at Veranda Paul & Virginie Hotel & Spa - Adults Only?

Some rate plans available at this property are all-inclusive.

Where is Veranda Paul & Virginie Hotel & Spa - Adults Only located?

Nestled on the beach, this Grand Gaube resort is within 3 mi (5 km) of Grand Gaube Beach, Calodyne Beach and Butte a L'Herbe. Pointe Bernache is 2.3 mi (3.7 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Veranda Paul & Virginie Hotel & Spa - Adults Only Reviews

8.8

Excellent

9.2

Cleanliness

6.8

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 100 out of 186 reviews
Rating 8 - Good. 64 out of 186 reviews
Rating 6 - Okay. 18 out of 186 reviews
Rating 4 - Poor. 3 out of 186 reviews
Rating 2 - Terrible. 1 out of 186 reviews

Reviews

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Both the structure, the cleanliness, the room, the kind and helpful staff, the food, the garden with the swimming pools, the beach and the proposed and available activities. Also the possibility of parking safely.
Stayed 5 nights in Aug 2023

6/10 Okay

Shahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Feb 2025

8/10 Good

HP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Anlage, Service nicht immer konsistent…
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew Keir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply a fabulous hotel. Great location right on the beach. Lovely food with lots of choice and good quality. The staff are gorgeous, so helpful and friendly. We cannot praise the place enough.
Stayed 14 nights in Aug 2025

10/10 Excellent

Claudia Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Anlage mit zuvorkommendem Personal. Alle überaus freundlich und hilfsbereit. Wir haben up gegraded, weil uns das erste Zimmer zu klein war. Wir werden das Hotel gern weiterempfehlen.
Stayed 6 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richtig schönes Hotel mit eigenem Strand und Infinity Pool. Frühstücksbuffet mit eigenen Spezialitäten. Abendessen war sehr abwechslungsreich und mega lecker. An jedem Abend hat abwechslungsreiche live Musik gespielt.Das Hotel organisiert unterschiedliche Aktivitäten, wie Bootsausflug, SUP, Kajak-alles gratis. Ich kann das Hotel nur empfehlen.
Stayed 9 nights in Aug 2025

8/10 Good

Yvonne

Liked: Staff & service, property conditions & facilities
Didn't like the noise of the traffic, especially early hours of the morning. The food was often a hit and miss, sometimes good and sometimes not. Dessert needs to be improved
Stayed 10 nights in Jul 2025

10/10 Excellent

alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Très bon séjour. La plage la chambre très sympa. Les barres un plus des activités musicales, tous les soirs et le personnel cordial. Un peu bizarre d'être seul dans un hôtel il y a que des couples mais à part ça aucune autre remarque
Stayed 7 nights in Jul 2025

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stupendo!
Stayed 7 nights in Jun 2025

10/10 Excellent

Montserrat Lajara

Liked: Amenities, property conditions & facilities
Lo limpio y amables
Stayed 10 nights in Jun 2025

10/10 Excellent

Dr. Jutta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes und ruhiges Hotel, hervorragendes Personal, abwechslungsreiches Buffet. Sehr gut geeignet für einen erholsamen Urlaub. Abends bis 22.00 sehr gute Livemusik in der Bar. Shuttlebus nach Grand Baie an 2 Tagen pro Woche. Ein negativer Punkt Uns haben die Hunde und Katzen im Speisesaal gestört. Nach unserer Meinung ist das aus hygienischen Gründen ein Unding, noch dazu haben wohlmeinende "Tierfreunde" die Tiere vom Tisch mit allem, was das Menschenherz begehrt, gefüttert, sicher aber nicht dem Tierwohl dient.
Stayed 17 nights in Apr 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura di alto livello! Personale sempre gentilissimo, disponibile e professionale. Cibo ottimo e presente grande varietà per tuttti i gusti. Disponibilità di trasporti per organizzare gite nell'isola, e disponibilità di gita in catamarano. Piscine e spiaggia pulite e con bellissima vista. Siamo venuti a maggio: temperature calde, il vento della zona non è un problema (anzi mitiga il caldo)
Stayed 9 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein ganz toller Aufenthalt in diesem Hotel. Der Service war unschlagbar gut, alleine der Empfang schon mit Begrüßungsdrink und Erfrischungstuch. Dann wird man im Hotel herumgeführt. Das Essen war super und sehr abwechslungsreich, die Sauberkeit war top, der Zimmerservice war zweimal täglich da. Es werden kostenlose Aktivitäten, wie z. B. Schnorcheln anboten. Auch abends an der Bar war es super schön, die Cocktails waren top und es war immer Live-Musik da. Ganz toller Aufenthalt.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection. We loved everything about our stay and can’t stop telling people about it. We wanted peace and quiet and that is exactly what we got. Absolutely beautiful property in a perfect, quiet, unspoiled (and not too ‘touristy’ area of the country, with excellent friendly welcoming staff. Food and drinks were great. We adored the friendly resident dogs who welcomed us back every day. Bliss. .
Stayed 7 nights in Mar 2025

10/10 Excellent

Dieter Klaus Rüdiger

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 15 nights in Jan 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr schön und sauber. Alle Zimmer haben Meerblick. Die Mitarbeitern sind sehr nett und freundlich. Sehr angenehm! Was mir nicht gefällt: wir haben All Inclusive gebucht, müssen trotzdem bezahlen. Cocktail mit Alkohol müssen extra bezahlt werden. Wasser und Bier waren frei. Es gab keine frische Säfte. Das Buffet und Frühstücksbüffet waren jeden Tag das gleiche. Sonst war ok!
Stayed 11 nights in Feb 2025

10/10 Excellent

Seshaiah Nageswara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and beautiful property. The dining options and food was great. Overall great experience.
Stayed 6 nights in Jan 2025

10/10 Excellent

Gayathri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is situated beautifully. We had a relaxing time during our recent vacation. It's not too crowded and feels quite intimate. The service was great! I am a vegetarian and the chef made accomodations to suit my dieting needs. Room was clean and they had prompt turn down service. Evening music at the bar was relaxing. Kayak rental, glass bottom tour, pools, beach, spa and such kept us occupied as well. Highly recommend this place. My 2 feedback... the noise from the street is loud in the corner units. You can see and hear the folks hanging out and talking loudly and listening to loud music. Spa service was a little less than good. I requested deep tissue massage and was promised I would get one. But it was a soft to medium pressure at best. So it was not worth the spend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Clemens Ludger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dieser Urlaub hat alle Träume und Wünsche erfüllt. Das Hotel und wirklich alle Mitarbeiter waren überaus freundlich und zuvorkommend. Die Auswahl des Bufetts ,morgens und abends,sehr abwechslungsreich und frisch. Außerordentliche freundliche Atmosphäre. Wir würden jederzeit das Hotel buchen und weiterempfehlen.
Stayed 13 nights in Sep 2024

6/10 Okay

Michael David

The rooms could be in better shape. Everything was a little bit old and you could see that it is not built very well. The all inclusive package is more like a full board experience. Not all drinks an food was included and there fore it is a hustle to find the service which is included in the all inclusive. Which leads to the next point that you have to sign a bill for every meal and drink that you get. Which is totally annoying after two days.

4/10 Poor

michel

Liked: Cleanliness, property conditions & facilities, room comfort

Séjour mi figue mi raisin

Problème à l arrivée on est sous classé ! L accompagnatrice nous indique que c est bien la chambre retenue…vérification faite sur hôtel, com il y a une erreur rectifiée par le team manager. On a perdu une heure ! Dommage la chambre est confortable. Le buffet n est pas au niveau des autres hôtels. Présentation mediocre, variété insuffisante des mets, desserts nuls…et des serveurs intéressés surtout par les boissons à faire consommer. Petit déjeuner moyen, pas de fruits frais. Enfin plage et piscine interessantes mais plaie récurrente des réservations par serviettes et mauvaise humeur des personnes délogées à juste titre ! La direction se contente d ecriteauxinterdisant cette pratique. On est en vacances tranquilles et non pour « se battre « pour une chaise longue…
Stayed 2 nights in Jan 2024

6/10 Okay

Juha

Liked: Staff & service, property conditions & facilities, room comfort

Pettymys

Hygieniassa toivomisen varaa.Mm.baarin tiskirätti niin ettei siinä voinut juoda drinksuja. Ala Carte ravintolan seafood Tagliatelle oli uskomattoman hyvää. Saman paikan Grapsoupista seuraavana iltana ruokamyrkytys. Tyynyt huonot verrattuna samatasoisiin hotelleihin ja kapeat sängyt. Huoneessa ei kunnon pimennysverhoja.Muuten tyylikäs alue,mutta ranta kivikkoista ja vesi mutaista. Allasalue hieno.
Stayed 4 nights in Jan 2024

10/10 Excellent

Durand Agnesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with breathtaking views. The staff was lovely and we had a very enjoyable stay at the hotel!
Stayed 1 night in Dec 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely short stay, 4 nights, at this hotel in October 2023. Room was very comfortable with a lovely sea view, where if you're lucky you can see whales swimming the other side of the reef. Food very good, whether at the buffet restaurant, the lunch time bar or the a la carte restaurant. Only negative was the number of stray dogs wandering around the property, and the number of guests feeding them despite the requests not to.
Stayed 4 nights in Oct 2023

6/10 Okay

Gabriele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We liked the friendliness and courtesy of the staff; we always had the impression of being welcome; Regarding cleanliness (cockroaches) and condition of sunbeds, mould in the bathroom, we contacted the operator of Paul & Virgine but have not received a reply to date. This is the text we sent to the hotel operator on 30.08.2023: Complaint We are guests in your hotel Veranda Paul &Vergine RoomNo 122, August 25th - September 2nd. 1) today at dinner we were disgusted by three cockroaches running across the floor of the dining room - furthermore 2) there is black mould in our shower which is also very unhygienic - 3) the plexiglass doors to take out the salad are broken and have to be pushed open and closed by all the guests - this is also unappetising - 4) some of the sun loungers are so broken and worn out that it hurts to lie on them - this is unfortunately not an appropriate standard either 4) some of the sun loungers are so broken and worn out that it hurts to lie on them - unfortunately, this is not up to a reasonable standard. Kind regards J. Drechsel & G. Messner
Stayed 8 nights in Aug 2023