"Absolutely shocking.
Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property.
Waited there for an hour. We were extremely tired after leaving the UK at 7am!!!
Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...
"Absolutely shocking.
Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property.
Waited there for an hour. We were extremely tired after leaving the UK at 7am!!!
Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...
"Martine was very welcoming and we had a lovely overnight stay at her B&B which had everything we needed. Mons itself had plenty to offer and I’m sure is beautiful most of the time unfortunately they were doing some serious maintenance while we were there and there was lots of the roads dug up. "
"Martine was very welcoming and we had a lovely overnight stay at her B&B which had everything we needed. Mons itself had plenty to offer and I’m sure is beautiful most of the time unfortunately they were doing some serious maintenance while we were there and there was lots of the roads dug up. "
" bon accueil à la réception, présence d un bar et un babyfoot avec un coin détente prés de la cheminée. chambre propre et spacieuse avec écran plat et literie correcte. salle de bain commode avec baignoire. endroit calme. parking."
" bon accueil à la réception, présence d un bar et un babyfoot avec un coin détente prés de la cheminée. chambre propre et spacieuse avec écran plat et literie correcte. salle de bain commode avec baignoire. endroit calme. parking."
"Wonderfully quaint B&B in and old mill. Our room was right up in the roof space. Might not be suitabe for some as the stairs are very steep and windy, and our room had two low beams at face height, but it certainly had character and charm."
"Wonderfully quaint B&B in and old mill. Our room was right up in the roof space. Might not be suitabe for some as the stairs are very steep and windy, and our room had two low beams at face height, but it certainly had character and charm."
"
Had a pleasant experience. The room was clean and comfortable, staff were friendly and helpful, and the location was convenient. Check-in was smooth, and the amenities were a nice bonus. Would definitely stay again!"
"
Had a pleasant experience. The room was clean and comfortable, staff were friendly and helpful, and the location was convenient. Check-in was smooth, and the amenities were a nice bonus. Would definitely stay again!"
"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "
"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "
"Notre séjour a été fantastique auprès du propiétaire, il était juste supe gentil et adorable nous le remercions encore infiniment pour sa générosité !
Endroit super agréable et familiale"
"Notre séjour a été fantastique auprès du propiétaire, il était juste supe gentil et adorable nous le remercions encore infiniment pour sa générosité !
Endroit super agréable et familiale"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Je séjourne au moins une fois par an dans cet hôtel et suis toujours ravie (super accueil, hôtel très propre, chaleureux et confortable au coeur du centre ville, à moins de 10mn à pied de la gare, très bon petit-déjeunerbuffet). Excellent rapport qualité-prix !"
"Located just steps away from the Grand Place, this hotel is charming, clean, comfortable and the staff are wonderfully kind and helpful. The bed has been so comfortable and I have been able to enjoy a plethora of events just steps away. Highly recommend! "
"We had an excellent time at B&B Hotel Mons. The rooms were spacious and comfortable with great bathrooms and comfortable beds.
However, the best part of the stay was the customer service. Most notably, Theo, who greeted us at the front desk on both of our visits (we had two nights booked in separated by a night elsewhere). He was warm, genuine, friendly and even provided my partner an opportunity to practice her french.
Theo also celebrated our engagement with excitement and glee and made us feel welcoming throughout. I am not sure if there is any reward for a good review. But Theo deserves commendation for his excellent customer service.
We plan to return down the line and hope to be greeted with him then too."
If I need to cancel my hotel reservation in Grand-Reng, will I receive a refund?
Yes, you'll find most hotel bookings are refundable provided that you cancel before the accommodation's cancellation deadline, which is often 24 or 48 hours before check in. If you have a reservation that's non-refundable, you may still be able to cancel and be given a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Grand-Reng.
What's it like to stay in Grand-Reng?
Travellers to Grand-Reng will find plenty to explore and enjoy. There are 404 hotels and other accommodation options in the surrounding area. Find out more about Grand-Reng.
The hottest months are usually July and August, with an average temperature of 17°C, while the coldest months are January and February, with an average of 5°C. Average annual precipitation for Grand-Reng is 817 mm.
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