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Reviews of Grande Cache Inn and Suites

2 out of 5
Grande Cache Inn and Suites
9901 100 Street, Grande Cache, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 572 reviews" "
Rating 8 - Good. 255 out of 572 reviews" "
Rating 6 - Okay. 34 out of 572 reviews" "
Rating 4 - Poor. 14 out of 572 reviews" "
Rating 2 - Terrible. 8 out of 572 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Very helpful. Always smiling and greeting people to make you feel welcome. Really loves staying at Grande Cache suites. Thank you
Stayed 2 nights in May 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel for a small-town hotel. Some of the outlets didn't work in the room but otherwise stay was great.
Stayed 2 nights in May 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Very kind workers ☺️🙏
Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

6/10 Okay

mallory

Liked: Cleanliness, staff & service
The nicest hotel in grande cache this is why we picked it.
Stayed 1 night in Mar 2024

8/10 Good

Tashia

Liked: Cleanliness, staff & service
The manager was great with our team.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kerry

Na
Stayed 1 night in Mar 2024
Response from Deo on 18 Mar,2024
Thank you kerry. We hope to see you again soon. :)

8/10 Good

Tanis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Jan 2024

8/10 Good

Blair

Travelled with family
Liked: Cleanliness, staff & service
The staff were very friendly and helpful. The breakfast was okay. Rooms were clean and comfortable. The gym was closed for the weekwnd that we stayed and werent given notice of that in advance whixh was disappointing.
Stayed 2 nights in Jan 2024

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities
Advised the staff that a noise in wall kept us awake first night and could hear it the second night ask them to check and see what it was and the room was not cleaned in between
Stayed 2 nights in Dec 2023

8/10 Good

Tim

Stayed 1 night in Nov 2023

8/10 Good

Maxwell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Ambrosio, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
just one night stay , comfortable
Stayed 1 night in Nov 2023

6/10 Okay

Tom

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Getting long in the tooth Would be nice to have restaurant and lounge again
Stayed 1 night in Nov 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gibi

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good thnx
Stayed 2 nights in Oct 2023
Response from Front Desk. on 6 Nov,2023
Good Morning, Thank you for the kind review.We hope to see you again soon.Have a wonderful week.AB :) 11/06/23.

8/10 Good

Melonie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent and quiet
Stayed 2 nights in Oct 2023
Response from Front Desk. on 6 Nov,2023
Good Morning, Thank you for giving us a review.We hope to see you again soon.Have a wonderful week.AB :) 11/06/23.

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk. on 2 Nov,2023
Good Morning,Thank you so much for leaving us a review!.We hope to see you again soon.Have a wonderful week.AB :) 11/02/23

8/10 Good

DAMP

No issues
Stayed 1 night in Oct 2023
Response from Front Desk. on 26 Oct,2023
Good Morning,Thank you for the kind review.We hope to see you again soon.Have a wonderful day!.AB :) 10/26/23.

10/10 Excellent

Benjamin

Liked: Staff & service
Much appreciate the service. I left an external battery in my room and the staff kindly mailed it back to me.
Stayed 1 night in Aug 2023
Response from Front Desk. on 23 Oct,2023
Good Morning, thank you so much for the kinda review!.We hope to see you again soon.Have a wonderful week.AB :) 10/23/23.

6/10 Okay

Sean

Stayed 2 nights in Oct 2023
Response from Front Desk. on 18 Oct,2023
Good Morning,Thank you for your review!.We hope to see you again soon!.Have a wonderful day!.AB :) 10/18/23.

2/10 Terrible

Kyle

Mountains
Stayed 1 night in Sep 2023
Response from Front Desk on 16 Oct,2023
Good Morning,Thank you for staying with us.Have a wonderful week.AB :) 10/16/23.

8/10 Good

michael d

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Front Desk on 11 Oct,2023
Good Afternoon,Thank you for the review.We hope to see you again soon.Have a wonderful week!.AB :) 10/11/23

10/10 Excellent

Merritt

Stayed 1 night in Oct 2023
Response from Front Desk on 2 Nov,2023
Good Morning,Thank you so much for giving us a review!.We hope to see you again.Have a wonderful week.AB :) 11/02/23

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Desk. on 4 Oct,2023
Good Morning,Thank you for the review.We hope to see you again.Have a wonderful week!.AB :) 10/04/23

10/10 Excellent

Kyle

Stayed 1 night in Oct 2023
Response from Front Desk. on 23 Oct,2023
Good Morning, thank you for the kind review!.We hope to see you again soon.Have a wonderful day.AB :) 10/23/23.

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities
Decent but slightly dated property.
Stayed 1 night in Sep 2023
Response from Front Desk. on 26 Sept,2023
Good Morning, thank you for staying with us.We hope to see you again soon.Have a wonderful week!.AB :) 09/26/23

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,you can walk to everything you need. Great staff as always,clean and comfortable rooms
Stayed 1 night in Sep 2023
Response from Front desk on 25 Sept,2023
Good morning!,Thank you for your kind review!.We hope to see you again soon.Have a wonderful week!.AB :) 09/25/23

10/10 Excellent

Deborah J

Stayed 1 night in Sep 2023
Response from Front Desk on 16 Oct,2023
Good Morning,Thank you for taking the time to leave a review.We hope to see you again soon!.Have a wonderful week.AB :) 10/16/23.

10/10 Excellent

clint

Stayed 2 nights in Sep 2023
Response from Front Desk. on 2 Nov,2023
Good Morning,Thank you for the kind review.We hope to see you again soon.Have a wonderful week!.AB :) 11/02/23

8/10 Good

Roxy, Ardrossan

Stayed 2 nights in Sep 2023
Response from Front Desk. on 9 Oct,2023
Good Morning,Thank you for taking the time to leave us a review.We hope to see you again soon!.Have a wonderful week.AB :) 10/09/23

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay!!! Staff were awesome!!!
Stayed 3 nights in Aug 2023
Response from Front Desk on 8 Sept,2023
Good Morning, Thank you very much for your kind review!.We hope to see you again soon!.Have a wonderful weekend!.AB :) 09/08/23

4/10 Poor

Jodie

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no hot water available for 1 day and there was no late check out available. There was also no restaurant and the continental breakfast wasn’t very good.
Stayed 3 nights in Sep 2023
Response from Front Desk on 5 Sept,2023
Good Morning, thank you for bringing this to our attention we will look into this further.Have a wonderful day!.AB :) 09/05/23

10/10 Excellent

Chad

Stayed 1 night in Sep 2023
Response from Front Desk on 25 Sept,2023
Good morning!,Thank you very much for the review.We hope to see you again soon.Have an amazing week!.AB :) 09/25/23

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Desk on 5 Sept,2023
Good Morning, thank you for the review.We hope to see you again!.Have a wonderful week!.AB :) 09/05/23

8/10 Good

Khyati

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good property. Very initial welcome was below average, receptionist guy didn’t even say hi/hello, we couldn’t understand his accent, room direction was given but he didn’t mention about elevator, we didn’t feel welcome. When we left, receptionist was good and appreciative, breakfast was good and lady was very nice there too.
Stayed 1 night in Sep 2023
Response from Front Desk on 6 Sept,2023
Good Morning, i'm sorry for how your check in went, we will definitely look into this further!.Thank you for staying with us! .Have a wonderful day!.AB :) 09/06/23

8/10 Good

Adriano

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
very polite staff, my bedroom did smell.
Stayed 1 night in Sep 2023
Response from Front Desk on 5 Sept,2023
Good Morning, I deeply apologize we will be looking into this further.Thank you for your review.Have a wonderful week!.AB :) 09/05/23

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Aug 2023
Response from Front Desk on 5 Sept,2023
Good Morning, thank you for your review.We hope to see you again soon!.Have a wonderful week!.AB :) 09/05/23

10/10 Excellent

Josh

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Scenery
Stayed 1 night in Aug 2023
Response from Front Desk on 1 Sept,2023
Good Morning, thank you for your review.we hope to see you again soon.Have Wonderful week end .AB :) 09/01/23

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Front Desk on 30 Aug,2023
Good Afternoon,Thank you for your review.We hope to see you again soon!.Have a wonderful week!.AB :) 08/30/23

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk on 31 Aug,2023
Good Morning,thank you for the review!.We hope to see you again soon.Have a wonderful week.AB :) 08/31/23

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 1 night in Aug 2023
Response from Front Desk on 7 Sept,2023
Good Morning, thank you very much for you kind review!.We hope to see you again soon!.Have a wonderful week.AB :) 09/07/23

10/10 Excellent

Austin

Stayed 1 night in Aug 2023
Response from Front Desk on 13 Sept,2023
Good Morning, Thank you for your review!.We hope to see you again soon.Have a wonderful week!.AB :) 09/13/23

10/10 Excellent

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Aug 2023
Response from Front Desk on 22 Aug,2023
Good Morning!,Thank you for the kind review.We hope to see you again soon!.Have a wonderful day !.AB :) 08/22/23

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service
it's quiet
Stayed 2 nights in Aug 2023
Response from Front Desk on 22 Aug,2023
Good Morning!,Thank you for the reviewWe hope to see you again soon.Have a great day !.AB :) 08/22/23

10/10 Excellent

susan e

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just passing through. One nite stay comfortable beds
Stayed 1 night in Aug 2023
Response from Front Desk on 21 Aug,2023
Good Morning,thank you for the review.We hope to see you again.Have a wonderful day!.AB :) 08/21/23