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"We enjoyed every aspect of the lodge, from the room to the spa to the restaurant to the safari! The staff are genuinely kind and very helpful. Unfortunate for us, a tropical cyclone moved in on just our second day and we were all forced to stay in and not go out on safari for our safety. The staff took such good care of us all, ensuring we were comfortable and cared for. While other lodges were closing and being evacuated, Kapama River Lodge did not miss a beat. In addition, they took in guests from other lodges and gave them the best experience possible. I will say, we had such an incredible first two safaris, seeing so many animals and learning so much from our guides, that despite everything we still left fulfilled and happy! I cannot wait to return to Kapama, and will be telling everyone who will listen about this amazing company!!"

"Excellent staff, wonderful room, comfortable bed, beautiful setting."

"Good place and well kept. "

"Amazing stay! The closest i ever got to three roundavels. There was a guy assisting with keping monkeys away. I really appreciated it."

"From the moment we arrived we were greeted with warm hospitality. Everyone was extremely warm and welcoming. The lodge was huge, beautifully decorated, whomever curated their guest’s experience deserves a standing ovation. The food was delicious, the game drive was fun and exciting. We highly recommend as the service and experience exceeded our expectations. "

"The host was spectacular and the staff kind and helpful. Loved the Safari decor in the great hall. The rooms were really nice, good mini fridge, great tub and separate shower. The breakfast was delicious! Location was great- and secured entry onto the estate. Great place to walk about and see wild warthogs, kudu, steenbok and monkeys. It was a perfect spot to be to drive to all the animal places (endangered species center, Jessica the hippo, the elephant sanctuary/orphanage and the wildlife rehab center). Highly recommend! "

"Room"

"Great place with game drives "

"Your response is unacceptable. The Royal Hotel was closed for refurbishment at the time of my booking — a fact that should have been known to Hotels.com before confirming any reservations. It is embarrassing that such a booking was confirmed in the first place, and the stress caused is entirely due to your company’s failure to ensure the property was operational. I will be taking this matter up with my travel insurance provider and expect Hotels.com to review its internal processes to prevent this from happening to other customers."