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Reviews of Aroma Suites

3 out of 5
Aroma Suites
Fira, Santorini, Santorini Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 154 reviews" "
Rating 8 - Good. 42 out of 154 reviews" "
Rating 6 - Okay. 4 out of 154 reviews" "
Rating 4 - Poor. 2 out of 154 reviews" "
Rating 2 - Terrible. 2 out of 154 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

8/10 Good

sanjeev

Liked: Cleanliness, staff & service, amenities
Property is good and staff very supportive. Only one downside. We had booked for 1 king and 2 twin but got sofa bad plus a bed smaller than twin.
Stayed 2 nights in Dec 2023

8/10 Good

Venu, Schaumburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property in Dec during the off peak. It is a small boutique hotel well taken care off. The only reason I gave 4 stars instead of 5 is there is no close by parking and taking your luggage was a hassle. This is not an issue with the owner or property as it was mentioned upfront but didn’t realize the challenge till you walked it. Though this seemed to be typical for a lot of properties in the area being off season no help around. Just be prepared for it. Other than that the owner was super nice and we had a pleasant and enjoyable stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect being right on the Caldera. We stayed in the Dominos villa. It is perfect for a family of four. It is not located in the main hotel so it is very private and quiet even though you are very close to all the restaurants, bars, and shops. The manager Kostas was available to us by phone whenever we needed assistance.
Stayed 2 nights in Jun 2022

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Liam Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 experience. Aroma Suites is perfectly located. A tucked away quiet, peaceful location with the most amazing sun set views. Steps away from the stunning cliff of Fira with numerous restaurants and cafes. Costas the owner was the most accommodating, personable host. We arrived late into Santorini, and Costas arranged a ride from airport to location, with access to our gorgeous room. Each morning we enjoyed a lovely breakfast with just stunning views. Thank you again Costas. From Alyssa, and Liam
Stayed 6 nights in Nov 2021

10/10 Excellent

Suzanne B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beautiful location with patio overlooking the water - convenient to all things there in Santorini!
Stayed 2 nights in Oct 2021

6/10 Okay

Darren

Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location & incredibly friendly staff. Would recommend to anyone staying in Fira!
Stayed 1 night in Aug 2021

10/10 Excellent

RONEN

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location - amazing views and the staff were simply wonderful. Sadly no pool, which we thought we did have.
Stayed 7 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely cave with indoor tub, great for couples. Some sea view from commom sitting place. Found with names other than aroma suites.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff . Especially Eva the lady who helping the check in. And the cleaning lady doing well for tidy up our room. Thanks guys.
Stayed 5 nights in Nov 2019

10/10 Excellent

Iamreddy, Laguna Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff! Gorgeous views and eclectic atmosphere. Thanks for the wonderful stay!!
Stayed 2 nights in Sep 2019
Response from fanes on 9 Oct,2019
thank you for your feedback we apreciate and we are more than happy fanourios kafouros owner

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great views and close to town. Great place to watch the sunset.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petros was extremely helpful with the bags and everything else.
Stayed 2 nights in Aug 2019

8/10 Good

Quoc hi

Liked: Cleanliness, staff & service, room comfort
GOOD LOCATION AND SERVICE
Stayed 2 nights in Jun 2019
Response from Lucia &Aroma team on 21 Jul,2019
Thank you for taking the time to write such positive feedback ! It was such a pleasure to host you in our complex! We look forward to welcoming you again to the Aroma Suites very very soon! Our best wishes, Lucia &Aroma Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santorini vacation
Great stay. It's convenient to everything.
Stayed 5 nights in May 2019
Response from LUCIA on 6 Aug,2019
Dear guests, Thank you for taking the time to write such positive feedback !. It was such a pleasure to host you in our complex! We look forward to welcoming you again to the Aroma Suites very very soon! Our best wishes, Lucia &Aroma

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property is on the Caldera and is very difficult to get to. Taxis will only drop you off outside the pedestrian walkway therefore you need to take all your stuff down the hill/steep steps for about a 5 min walk. The rooms are very very small. The staff is not helpful at all; they did not have any recommendations for activities or restaurants. The location is nice though considering you can walk 10 min to the bus/taxi terminal and shops and restaurants.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, beautiful secluded room, amazing views, great helpful staff! Everything was better than could be imagined!
Stayed 1 night in May 2019
Response from Lucia &Aroma Suites on 21 Jul,2019
What a lovely review!! Thank you for taking the time to write such positive feedback ! We are so happy to know that you enjoyed to the fullest your trip in Santorini! It was such a pleasure to host you in our complex! We look forward to welcoming you again to the Aroma Suites very very soon! Our best wishes, Lucia &Aroma Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

4/10 Poor

Xin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Room was very small (no room to have both of our suitcases open on the floor), with little amenities. Service was otherwise ok except one thing: We put our iPad in the room and went out for tours. The iPad was lost when we returned in the evening. The receptionist referred to the hotel owner to deal with it. The owner kept stressing such loss/theft never happened before, said no one entered our room but could not show me the security camera footage when I asked for it. I had to go to local police to report it myself. They did not even want me to write the hotel address on the police report. And since our stay there ended on the next day of the theft, they told us to vacant the room before 11am, not even allowing some extra time, for e.g. the police to come to the scene to investigate.
Stayed 2 nights in May 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Wonderful small hotel just steps from the lower city and upper city of Fera. Breakfast served on our private terrace with a spectacular view of the harbor. Staff incredibly helpful. In the middle of everything but quiet and private. We had a lovely stay.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best and affordable cave house
nice caldera view
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money with an amazing view of the caldera. Super friendly staff too
Stayed 2 nights in Mar 2019

8/10 Good

MS, San Diego CA

Travelled with partner
Liked: Cleanliness, staff & service
Great view of caldera. Staff was very helpful. I recommend the Vanilla Room as far as the room layout and size. The jacuzzi could be cleaner and water could be hotter. At the time we were there, there was a lot of construction in the area, which took a little away from the santorini ambience.
Stayed 1 night in Mar 2019

10/10 Excellent

KC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist George is highly commendable for being friendly, helpful and professional. He makes you feel very much at home 😋
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay here. The room was spacious and nicely fitted out, the in-room hot tub was amazing, the views from the terrace of the caldera were spectacular. George was the most amazing host. He arranged for a 4hr guided driver and tour for us with Chris (who was absolutely superb!). George made our stay even better with excellent restaurant suggestions, suggestions on what to see and also info on public transportation. The hotel is central to everything in Fira, with so much in walking distance. We would definitely stay here again!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Joey T.

Wonderful
The location of the place was perfect, room was comfortable. George was amazing, introducing to us lovely restaurants on the island. We highly recommend this place
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location in Fira, within 5 mins walk to town centre and facing the sea
Stayed 2 nights in Jan 2019

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel in santorini with great view, great services, great breakfast, great location. Couldn’t ask for more.
Stayed 4 nights in Dec 2018

10/10 Excellent

Greg, Evergreen, Colorado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domino's Residence was in a great location near the center of Fira with views of the Caldera and the town from every room and even the hot tub. The unit was clean and well equipped for our planned activities there. The hosts Julia and George were very responsive and helpful. We would definetely recommend this property manager and this particular unit.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views! Great service! Close to the airport but with a nice view.
Stayed 3 nights in Dec 2018

10/10 Excellent

Dexter, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation with great view of the caldera. Location was very convenient and close to many good restaurants. Cosy and clean room with amazing facilities, free parking available nearby ~100m away. George was very helpful with queries and information, and even went out of his way whenever we needed assistance (vehicle issues, hot water etc). Amazing place to stay for a complete experience of Santorini. Would definitely recommend again!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location snd views. Staff very friendly and helpful. Nice breakfast. Wonderful inside the room.
Stayed 1 night in Nov 2018

10/10 Excellent

PM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice~At Fira centre~near bus stop, restaurants and supermarket~Room and the balcony is super clean~Staffs are very nice, good service~:))
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Elizabeth, New York

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Property location was good and had amazing views. It is difficult to reach with luggage and the hotel only had one person to help with it. The room was nice and clean but no bathroom privacy. The bathroom is open to the whole room. We also had an issue with the pickup/transfer we arranged through the hotel. It was not there when we arrived and we had to wait over 30 min.
Stayed 1 night in Sep 2018

10/10 Excellent

Nelson, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
George is the best! Great customer service and recommendations. He went above and beyond.
Stayed 2 nights in Sep 2018

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from fanes on 26 Sept,2018
thank you very much

8/10 Good

Oriana, Newtown, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Santorini and the staff was so helpful with making reservations and recommending where to go and what to do. The hotel was close enough to walk to the center of Fira, but far enough that it was quiet.
Stayed 4 nights in Aug 2018

10/10 Excellent

Anoop, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Fantastic location , best sunset view ,very tastefully decorated. Had great time and definitely will go back. Walking distance to the town. Very helpful and supporting staff . They took all worries out whether it was arranging pickup or drop off or renting ATV.
Stayed 3 nights in Aug 2018

10/10 Excellent

gregory, london, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, quiet and great locations
We had a great time in Thira when we stayed at this hotel. It is very clean and nicely decorated and the location is very nice. 5 minutes walk to the local bus hub and to the busier parts of the city where there are lots of bars and restaurants.
Stayed 2 nights in Jul 2018

8/10 Good

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. Staff are very friendly, polite & helpful. Location is perfect.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience at Aroma Suites! Amazing views for a good price. The shared pool was great too! Costas was very accomadating and corteous!
Stayed 2 nights in Jun 2018