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Reviews of Contessina Suites and Spa

5 out of 5
Contessina Suites and Spa
Planos, Zakynthos, Zakynthos Island

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 40 reviews" "
Rating 8 - Good. 4 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gulshan Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Highly recommended.
Stayed 4 nights in Aug 2023

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The most disappointing thing about this hotel is the pool area. Not enough room and not enough sun beds when hotel full. It’s also totally enclosed with no view whatsoever. Much better option is a short walk to the beach and rent sun bed from one of several operators. Most of the private pool rooms don’t have a ‘private’ pool as they are at adjacent to the central public space. No atmosphere in the bar area in the evening despite musical entertainment. Room was spotless and housekeeping was superb.
Stayed 14 nights in Jul 2023

10/10 Excellent

Poonam Kher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an exceptional resort, high standards and service, whilst maintaining its warmth and hospitality. Lovely staff, Maria, Sarah and everyone wonderful. We also experienced the spa treatment and vegan 8course degustation, amazing! It’s an oasis in Zante.
Stayed 4 nights in Jul 2023

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the service
Stayed 3 nights in Jun 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 7 nights in Oct 2022

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and nice throughout. Always going above and beyond to make the stay special. The hotel itself was nice, modern looking with a good sized rooms, a bar/pool area and restaurants.
Stayed 5 nights in Sep 2022

10/10 Excellent

Samantha Jayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at the hotel, you get to use the sister hotel too that's just around the corner. (The gym there is a lot bigger & better. The Spa is great, definitely recommend it. The only thing I would point out is the music, it's a radio station which is terrible, kills the atmosphere. Location is fantastic 5 mins walk to the beach & harbour and 5 mins into the centre of Tsilvi. No noise in the evening very peaceful after 11pm 👌
Stayed 9 nights in Sep 2022

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Most wonderful hotel, I arrived with high expectations and they did not disappoint. Everything is thought of and no trouble if you need anything extra. All the staff are very friendly and helpful. Highly recommend this hotel and we will be back.
Stayed 5 nights in Sep 2022

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly welcoming and went above and beyond to make our stay a wonderful experience. The restaurant was excellent, the spa was lovely, we can’t say enough good things.
Stayed 3 nights in Jun 2022

10/10 Excellent

Victoria, Usk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly 5 stars experience.
Stayed 5 nights in May 2022
Response from eva on 28 Jun,2022
Dear Robert, Thank you for the great score you gave us. It was a pleasure to have you here with us. Best Regards, Eva Stampoliou Operations Manager

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4-star stay with 5-star window dressing
The rooms and pool are great, beds are comfortable. The staff is very friendly and eager, though they seemed a bit inexperienced. Where it really fell apart was the food. Breakfast was okay, but the pool menu and dinners were luck of the draw. Some food was decent, but a fair few dishes were inedible - literally. The first night, it took over an hour to receive our first course. We're still not sure my beef steak was actually beef, came well done when I asked for rare and had about two bites that wasn't gristle or fat. The bread was stale throughout the trip. We had already paid premium for a private dinner the second night, and in that case my wife had a flatbread course that had uncooked dough throughout the middle. The kitchen clearly doesn't have it together (management seemed to be a bit aware of this). Cocktails were hit and miss, but the misses were big. I will say the wine tasting was really fun and the wine was wonderful, and they took it off our bill after the uncooked dishes. But overall, for the 5-star prices you pay it's a bit of lip service with a 3 to 4-star experience painted up as more than it is. Which isn't bad (other than the food), just know what you're getting into.
Stayed 3 nights in Apr 2022
Response from eva on 28 Jun,2022
Dear Alex, Thankyou for taking the time to share your feedback. We are really sorry that your stay with us was not what you expected and we promise to use your valued feedback to improve our services. Hope of having the opportunity to welcome you in the future. Best Regards, Eva Stampoliou Operations Manager

8/10 Good

Kim Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff! Very friendly
Stayed 3 nights in Oct 2021
Response from Eva on 27 Oct,2021
Dear Kim, Thank you for taking the time to share your feedback. We hope of having the opportunity to welcome you in the near future. Best Regards, Eva Stampoliou Front Office Manager

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een bijzondere ervaring in een fantastisch hotel met super aardig personeel die je net altijd 1 stap voor zijn.
Stayed 7 nights in Sep 2021
Response from Eva on 5 Oct,2021
Dear Mark, Thank you for taking the time to share your comments regarding your stay with us. We hope of having the opportunity to welcome you back in the near future. Best Regards, Eva Stampoliou Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel and pool area were amazing. The staff were so friendly, polite and helpful with any questions we had.
Stayed 7 nights in Jul 2021
Response from Eva on 22 Aug,2021
Dear Guest, Thank you the great score you are giving us.It was a pleasure to have you staying with us. We hope in a future visit. Best Regards, Eva Stampoliou Front Office Manager

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Eva on 26 Jul,2021
Dear Ella, Thank you for the great score you are giving us. Best Regards, Eva Stampoliou Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Staff made you feel like you were the only people on the property. They were so attentive and helpful. Every morning we were greeted with a delicious breakfast and coffee. The desk staff gave us pointers on things to do on the island and was willing to set up ATV rentals and boat day trips. The room was clean and nice. It was very spacious especially by European standards. The room had its own private pool that we used every day. Overall, this hotel was worth the price and it was a great experience. It was also nice to be so close to the beach.
Stayed 2 nights in Jul 2021
Response from Eva on 26 Jul,2021
Dear Guest, Thank you for the great score you are giving us. Best Regards, Eva Stampoliou Front Office Manager

10/10 Excellent

RONEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place
Stayed 3 nights in Jul 2021
Response from George on 13 Jul,2021
Dear Ronen, Thank you for the amazing score you have given us. We hope to welcome you back in the near future. Best regards, George Guest Relations

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2020
Response from Management Team on 30 Sept,2020
Dear Guest, Thank you for the great score you are giving us. We hope to welcome you back in the near future. Best Regards, Management Team

10/10 Excellent

Arie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wat een geweldig hotel. Fijne service, goede kamers (luxe vormgegeven), topsfeer. Huurauto kan gratis op het terrein worden geparkeerd. Staf zet zich echt in om je een aangenaam verblijf te laten hebben.

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção em Tsilivi
Bem localizado em Tsilivi, com diversas opções de restaurantes próximos. Cama muito boa, atendimento excelente e piscina muito bonita. Podiam ter aquecimento na piscina. Café da manhã com muitas opções, mas um pouco devagar no atendimento, nada que comprometa a estadia no geral
Stayed 3 nights in Sep 2023

10/10 Excellent

Brian

Stayed 7 nights in Aug 2023

10/10 Excellent

Watse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Zeer gastvrij en vriendelijk personeel. Uitstekende prijs kwaliteit verhouding. Relatief weinig parkeerplaatsen.
Stayed 6 nights in May 2023

10/10 Excellent

Demi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beste hotel waar ik ooit ben geweest. Je word heel goed ontvangen. De mensen zijn heel aardig. Mooie locatie ook! En het hotel was super schoon. Ik heb een top vakantie gehad
Stayed 6 nights in Oct 2021
Response from Eva on 30 Oct,2021
Dear Demi, thank you for taking the time to share your comments regarding your recent stay. We hope of having the opportunity to welcome you back in the near future. Best regards, Eva Stampoliou Front Office Manager

10/10 Excellent

CECILIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tutto meraviglioso....
Stayed 6 nights in Aug 2021
Response from Eva on 1 Sept,2021
Dear Cecilia, Thank you for your feedback. We are glad to see how much you enjoyed your stay.Looking forward to welcome you back in the near future. Best Regads, Eva Stampoliou Front Office Manager

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C était super rien a ajouter
Stayed 7 nights in Jul 2021
Response from Eva on 26 Jul,2021
Dear Lea, Thank you for the great score you are giving us. Best Regards, Eva Stampoliou Front Office Manager

10/10 Excellent

Lea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Séjour parfait hôtel magnifique entièrement rénové et personnels adorables .
Stayed 7 nights in Jul 2021
Response from Eva on 26 Jul,2021
Dear Lea, Thank you for the great score you are giving us. Best Regards, Eva Stampoliou Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
De service erg goed een hele schone hotel en de kamers het personeel ze staan kant en klaar je hoef alleen wat te vragen en het word voor je gedaan het hotel is super mooi locatie was goed centrum was in de buurt zou andere het ook aanraden super blij dat ik daar ben overnachten
Stayed 5 nights in Jul 2021
Response from Eva on 26 Jul,2021
Dear Guest, Thank you for the great score you are giving us. Best Regards, Eva Stampoliou Front Office Manager

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderne kamers met prima bedden en attente staff.
Stayed 3 nights in Jun 2021
Response from George on 13 Jul,2021
Thank you very much for your feedback. We hope to welcome you in the near future. Best regards, George Guest Relations

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super mooi hotel, alles top voor elkaar, echt niets op aan te merken!
Stayed 7 nights in May 2021
Response from Eva on 18 Jun,2021
Dear Guest , Thank you for the great score you are giving us. We are looking forward to welcome you back in the near future. Best Regards, Eva Stampoliou Front Office Manager

6/10 Okay

Verified traveller

Stayed 5 nights in Oct 2020

10/10 Excellent

L&F, Schweiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein schönes Hotel mit freundlichem Personal! Das Fühstück war sehr lecker! Auf Grund Covid19 konnte man das Essen nicht selber auslesen, aber das Personal hatte sich Mühe gegeben mit der Bedienung.
Stayed 10 nights in Aug 2020
Response from Management Team on 30 Sept,2020
Dear L&F, Thank you for taking the time to review your recent stay with us and for your recognition of the effort we do to offer our guests a unique experience.We look forward to welcome you back in the future. Best Regards, Management Team

10/10 Excellent

Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Management Team on 30 Sept,2020
Dear Mar , Thank you for giving us this greta score and thank you for choosing our property to share your holidays. Best Regards, Management Team

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2020
Response from Management Team on 30 Sept,2020
Dear Guest, Thank you for giving us 5 out of 5. We hope to welcome you back in the near future. Best Regards, Management Team

10/10 Excellent

MattiaBerretti, Modena Italy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to say THANKS!!! to Contessina for the amazing holiday and especially for the staff wich is one of the best I've ever found. I'll always bring with me a good Memory of you!!!
Stayed 14 nights in Aug 2020
Response from Management Team on 31 Aug,2020
Dear Mr Berretti, Thank you for the great score. We are so happy to host you and your lovely wife here with us. We hope to welcome you back in the near future. Best Regards,

6/10 Okay

Verified traveller

Stayed 5 nights in Jul 2020
Response from Management Team on 29 Jul,2020
Dear Guest , Thank you for taking the time to give us your score. If you wish to prvide more details please do not hesitate to contact us directly and we can discuss your suggestions. Best Regards, Management Team

8/10 Good

Verified traveller

Stayed 7 nights in Jul 2020
Response from Eva on 21 Jul,2020
Dear Guest, Thank you for taking the time to post your review .We value your feedback and we are sorry to get a score 4 out of 5.It would be very much appreciated if you can take a minute and get in touch with our Front Desk so we can make it 5/5 to discuss this further with you. I do hope you will give us this opportunity . Best Regards, Eva Stampoliou Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist wirklich so schön, wie auf den Bildern, sehr ruhig und einfach perfekt zum Entspannen! Wir kommen gerne wieder!
Stayed 14 nights in Jul 2020
Response from Management Team on 20 Jul,2020
Dear Guest, Thank you for taking the time to share your comments.Feedback such as yours is a great motivator to our staff and we are most appreciative that you have taken to time to let us know. Best Regards, Management Team