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Reviews of Kipriotis Aqualand Hotel - All Inclusive

4 out of 5
Kipriotis Aqualand Hotel - All Inclusive
Psalidi, Kos, Kos Island

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 38 reviews" "
Rating 8 - Good. 16 out of 38 reviews" "
Rating 6 - Okay. 6 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with family
Liked: Staff & service, amenities
The all inclusive package was amazing value and the pool facilities were great. The hotel is dated and needs an upgrade.
Stayed 2 nights in Sep 2022

10/10 Excellent

Kelly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I have been here before but it is new owners who have taken over. The staff are hard working esp the lady who does the front of house cooking. Like she never leaves. Good thing is they have life guards at all pools which for me is good especially with al many children around. The food for me after day 3 gets really repetitive. I love salad and fruit but it is every single day the same thing either salad or minimal meat choices. Obviously trying to keep the costs down when it’s a buffet but eating the same thing over and over gets tiring. The desserts are really really bland literally no taste with some of them. I mean zero. The kids choices are very limited also. So by day 7 we are probably glad to get home to our own food. I couldn’t honestly keep eating it for 2 weeks I would be sick of it. I’m not a fussy eater either if you were you are going to struggle. Night time entertainment isn’t really upto much. The staff try their best but honestly I have travelled loads in my time being flight crew and the night entertainment here is pretty poor. Kids mini disco every single night for approx 30min then if it isn’t bingo it nose dives. Even if they got a band or something just something else on. The entertainment staff TRY but honestly it’s pretty dyer. The rooms are pretty dated ours was really spacious but can tell they are becoming tired. This is a 3 star hotel I wouldn’t say any higher, I’ve stayed in the mitsis blue domes, for the extra grand go there
Stayed 7 nights in Jul 2022

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely relaxing time here. The service was perfect, food was amazing and lots of choice. On arrival we were welcomed by the lovely young lady who also made sure we had food in the evening. Our room was perfect however a bit far up on the hill, this made it difficult for my mum to walk, they changed the room without any hassle - ThankYou The hotel shuttle bus is great, took us down to the beach and bus stop. Kos town is a short bus ride (10mins max) Kids did jet ski for the first time (age 16 and 12) and was a great experience. The hotel reception guy was great and helped with allowing us to check out late and use a room to shower and get ready before leaving for the airport. I would book the hotel again, we all really enjoyed our stay 👌👍
Stayed 4 nights in Aug 2019
Response from Guest Service Team Kipriotis Group of Hotels on 13 Aug,2019
Dear Sarah, Thank you very much for staying with us and we appreciate you took the time to post a wonderful review about your stay at SunConnect Kipriotis Aqualand. We are grateful to know that you enjoyed really relaxing holidays in our property and you were especially satisfied by the standard of excellence of services provided by our attentive working team. Thank you again for sharing your review and for having given us the pleasure to be part of your holidays. We eagerly await your return visit. Kind regards, Guest Service Team Kipriotis Group of Hotels

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 11 nights in Jun 2019

8/10 Good

Simon, Somerset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family orientated all inclusive hotel
Our 7 and 9 year old children had a great experience here since the swimming pools and slides were ideal for them. The pool was not too busy and it was usually easy to get a sun lounger. We only stayed for 4 nights so the swimming pools made the experience for our children. The room itself was spacious with a good view, our particular room was slightly dated but well maintained and adequate and we felt was priced accordingly. It was nice that there were 2 separate areas so the children could be in their own area at night. As our first all inclusive experience I would not proclaim to be an expert but there seemed a god variety of food on offer at each meal time and the quality again seemed to reflect the price we paid. The inclusive beer was perfectly drinkable as was the wine. Our children made full use of the inclusive soft drinks. It is worth noting that there is copious amounts of food on offer, there were even sandwiches and biscuits available between meal times so you would be hard pressed to go hungry. There is an air conditioned gym which can be used along with other facilities at the sister hotels which adjoin each other. With the plentiful amount of food and drink available it is worth using alternatively there is an easy running route to Kos along a bicycle path (but it does stay quite hot in August). Whilst we used beaches elsewhere the hotel laid on a bus to take people up and down the hill to the beach. A nice quiet family atmosphere prevailed
Stayed 4 nights in Aug 2018
Response from Guest Service Team Kipriotis Group of Hotels on 21 Aug,2018
Dear Simon , Thank you for sharing with us your feelings of satisfaction. There is nothing more rewarding than knowing that our guests have spent an enjoyable break. The entire team will be delighted to welcome you back in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels

10/10 Excellent

Habib, Zahleh. Lebanon

Liked: Staff & service, property conditions & facilities, room comfort
Dream stay in an excellent hotel near to beach and to town. Good food and great pools.
Stayed 5 nights in Jul 2018
Response from Guest Service Team Kipriotis Group of Hotels on 21 Jul,2018
Dear Habib, Your words are truly touching and inspiring. Thank you for sharing with us your feelings of satisfaction. There is nothing more rewarding than knowing that our guests have spent an enjoyable break. The entire team will be delighted to welcome you back in the near future for another dreamy vacation. Kind regards, Guest Service Team Kipriotis Group of Hotels

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely large clean rooms
The hotel staff were really helpful and lovely couldn’t fault them at all. The rooms were very large and clean,mattresses uncomfortable though. Pool and slides great fun with lots of life guards. The breakfast was very good.HOWEVER the lunch and dinner was not !! We ended up eating out a lot. The desserts though were very nice ....if your child likes pizza and chips your ok there really was not much else plain enough for them to eat. Even if you book a taxi be prepared to wait at least an hour.
Stayed 7 nights in Jul 2018
Response from Guest Service Team Kipriotis Group of Hotels on 16 Jul,2018
Dear Guest, Thank you very much for taking the time to review SunConnect Kipriotis Aqualand during your recent stay with us. We hope to see you again sometime in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in May 2018
Response from Guest Service Team Kipriotis Group of Hotels on 7 Jun,2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
For what we paid at the Iberostar, I felt it was great value. The Buffet was wonderful and bountiful...something for everyone. Great room with a view of Turkey and except for the shuttle bus driver, George, the staff was great!

8/10 Good

Ondra, Pardubice, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good holidays
Perfect holidays for good value. Everything is ok . Ib. standart

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families with children
Quiet, with good food and excellent pools. Friendly staff.

8/10 Good

Graham, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value hotel
Top marks go to this hotel for it's location. Wonderful views across the sea to Turkey, good food and service. About a mile to the centre of Kos. Hire bicks and cars are available nearby as is a good bus service.

8/10 Good

TREVOR, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Had a good break
My wife and I who are both seniors, took a late September break at the Iberostar Panama Family, to escape the rubbish UK weather and pressures of our business, we chose this time to avoid too many children being around. This was our first fully inclusive holiday and overall we had a wonderful relaxing break, the food was very good, the entertainment was very amateur, but this in itself was entertaining and made more so by the fully inclusive drinks !! The hotel was very clean and most staff very helpful and pleasant, like other reviews, we must report that the bed was very uncomfortable and if there for more than a week would be unbearable. There were not a lot of guests staying at the time, which suited us as we prefer this, for the last two days we were directed to eat at the larger Panarama Suites below us, as I don't think it was worth them operating two restuarant facilities with so few guests. This sister hotel was busier, but we only had to take our meals there so no worries. There seems to be many different forms of transport available to use to get around Kos, although we had our usual rental car from the airport, as we prefer to be free and independant travellers.

6/10 Okay

Manuela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Schöne Aussicht vom Balkon, ansonsten sehr mittelmässig und nicht sauber!
Stayed 13 nights in Oct 2023

10/10 Excellent

Baha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

2/10 Terrible

Christelle

Stayed 7 nights in Aug 2022

6/10 Okay

truls-m

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Gammelt slitt hotell, ok vannskiler men dårlig basseng. Mat var ok, men veldig tilfeldig, gyros var restemat fra dagen før, ellers dårlig gresk mat, alt av drikke var vannet ut eller alternativer til orginal vare, frappe og en vanlig god kaffe var ikke å oppspore på all inc kostet det ekstra å få frappe, eller en pinne is. Show er hjemmelaget og generelt dårlig. Annet kvelds underholdning er gammelt eller fungerer ikke. Ligger langt fra stranden, men personalet gjør sitt beste med en nedslitt buss. For 2500kr natta er det overhodet ikke verdt dette hotellet, men kanskje 1000kr natta.
Stayed 7 nights in Jul 2022

6/10 Okay

Erla Malen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel on the verge of closing
Room cleaning is non-existent, in the 14 days we were at the hotel there were no vacuuming, wiping of the floors, tables or bathroom of the apartment, in other words it was filthy, the only service we got was new towels, and making the beds. The Old hotel is in bad shape, and the aircondition didnt work untill we had been there for 10 days, every time we we complained they had called for a technician, and couldnt understand why it hadnt been fixed, we ended up sleeping with doors open to the terrace. The hotel seems to be under settlement, and trying to make most profit before closing permenantly.
Stayed 14 nights in Jun 2022

2/10 Terrible

Heidi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrorshow of a hotel.
Me and my family booked a week at the hotel together with another couple and their kids. It was an absolute horror show. The hotel is in dire need of renovation. Everything is broken and worn down to the almost unusable. The aircon didn’t work, and it took them 4 days to get a technitian to come, bc they kept saying it worked. When he came he fixed it in 5 minutes. I am sure they have turned it off so save money. When we arrived the room was filthy. Hair and dirt everywhere. Stained covers. Cleaning service was non existent. They just switched out towels, but never enough for everybody. I had to argue with the cleaning staff who always said they had been cleaning. There was a cover of dust on every surface, they never once wiped them off. The senior manager at the fromt desk litterarly screamed at the staff constantly. They looked so scared of him, and he was horrible. In the end I told him off and other guest litterarly thanked me for it. The senior barmanager was the same. The staff was treatet so bad. They do 12+ hours shifts EVERY day all week long. And get paid 1000 euros pr. Month. The whole place was dirty everywhere, theatmosphere was so bad and it seemed like it was a hotel on the verge of closing down and now just milking profit with minimum expences. I have nothing nice to say apart from that the food was ok and the junior staff sweet hardworking people. Kos is lovely though. The greek people are sweet and very friendly.
Exposed electricity just by the family pool
Pool area. Filthy.
Fridge where the all inclusive snacks are.
Bathroom floor in the pool area.
Stayed 7 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön, sauber, sehr freundliches und zuvorkommendes Personal
Stayed 10 nights in Oct 2019
Response from Guest Service Team Kipriotis Group of Hotels on 18 Oct,2019
Dear Guest, Your words are truly touching and inspiring. Thank you for sharing with us your feelings of satisfaction. There is nothing more rewarding than knowing that our guests have spent an enjoyable break. The entire team will be delighted to welcome you back in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels

6/10 Okay

Verified traveller

Stayed 11 nights in Sep 2019
Response from Guest Service Team Kipriotis Group of Hotels on 22 Sept,2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Guest Service Team Kipriotis Group of Hotels on 13 Aug,2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt hotel og dejligt badeland - smilende og hjælpsomt personale - der kunne dog være mere mulighed for opbevaring af tøj mm. på værelset - men lille detalje.
Stayed 8 nights in Jul 2019
Response from Guest Service Team Kipriotis Group of Hotels on 31 Jul,2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

10/10 Excellent

Michel, mouscron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel super competent accueillant et super sym
etablissement super géré . juste quelques details a ameliorer pour devenir un 5 etoiles plus que merité!!! details a amelioré : plus de serieux pour chambres (pas de cafe à 2 reprises , serviettes manquantes à deux fois ) pour nous c est un détail...dommage aussi concernant les fruits (peu de choix) et le pain pas terrible. mais surtout, sur le reste, SUPER. Grand choix de plats ,,bons potages, petits dej tres variés. rien a dire non plus sur les boissons !!!! FELICITATIONS
Response from Guest Relations Manager on 8 Jul,2017
Dear Michel, Thank you for staying at SunConnect Kipriotis Aqualand and for taking the time to write your constructive feedback. It is indeed very rewarding to receive guests like yourself, who take the time to convey their thanks to us. Such comments certainly help us in motivating our staff and, more importantly, assist us to provide a more personal and efficient service. We were happy to read that you enjoyed your room, the cuisine, the all inclusive options and you appreciated the efforts that our colleagues put in to satisfy our guest’s needs. We do pride ourselves on our high level of service and we are very dedicated in making each and every guest stay as special as possible. We have passed your kind comments to all team members. It would be our pleasure to welcome you back to our hotel soon and exceed your needs and expectations once more. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

shirley, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great for families. Great waterslides, the foid is very goid, the room was big and clean, the view was wonderful. Some advices: the miniclub opening hours are not enough, only for hours a day. Diaper changing station only at. the women restroom, what about the men restroom? The water at the children's pool is very cold, its empty all day long, you need to think if a way to heat the water

4/10 Poor

David

Liked: Cleanliness, room comfort
Large apartment with beautiful view but food too simple, ice cream for children only two hours a day.

8/10 Good

Magnus Clough, Oslo, Norway

Liked: Cleanliness, staff & service
Decent hotel with some shortcomings
Positives: - Great food. 3 meals a day with many hot and cold dishes. Both chicken, meat and fish. - Very friendly and active animation team (and general staff) arranging a lot of activities for both kids and grown up. Among them the daily morning stretch, table tennis, kids club and entertainment shows. - Stunning location on a hillside, overlooking Turkey. Fantastic view from the hotel room. - Large rooms/apartments (about 60m2) with good cleaning. Small kitchen. - Pool area is extensive with 2 main pools and several slides. Pretty easy to get a sun bed, at least in the sun. - You can visit the other 4 hotels in the area use the pools and eat dinner (requires that you give notice 1 day a head). Negatives: - No Internet! There is no wifi in the rooms and you have to pay 6 Euro extra for 2 hours of not so fast Internet in the reception. Combined with almost no mobile data coverage in the area we were pretty much disconnected for 14 days. - The pools suffer from bad planning, at least in our case. There are no pools with depths between 50 cm and 135 cm. We where hoping to learn our 6 year old to swim without floating devices, but found it difficult as she could not reach the bottom in any of the big pools. Our 9 year old can swim but he got tired of threading water without a floating device. Our solution was to visit the sister hotel The Village down the road which had pools of 95 cm.

8/10 Good

Maria Ringberg Sørensen, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastisk udsigt
Fint hotel. Skønt udsigt !! Dog syntes jeg sengene var ALT for hårde, men det er jo en smagssag. Alt var fint og rent. Servicen var super fin, både i receptionen og de andre steder.

10/10 Excellent

Παναγιώτης, Αθήνα

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Καταπληκτικές διακοπές
Σχόλιο του γιου μου: Το ξενοδοχείο αξίζει για επτάστερο!

10/10 Excellent

Mats H, Tyresö

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra aktivitetsvärdar!
Vi hade en kanonvecka med bra mat och mycket trevliga och kompetenta underhållningsvärdar.

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Laila Nilssen, Kråkerøy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi hadde ett flott opphold på Kipriotis Panorama Aqualand. Fantastisk store leiligheter og flere områder med basseng, så bassengområdet opplevdes som passende stort. Alltid solseng ledig. Kos var en liten og fin øy. Men det var tydelig at landet opplever en krise. Mange butikker, restauranter og hotell var nedlagt. Et trist syn. Noe av årsaken til nedleggelsene var også at reiseoperatørene og gjestene vil ha all inklusive. Gjestene blir værende på hotellet.Oppfordrer alle til å ikke velge dette, støtt øya, bli kjent med det greske folk og nyte maten og stedet. :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bjørn Gunnar, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En avslappet uke i flotte omgivelser
Vi var en familie på 6, altså 2 voksne og 4 barn i alderen 8-14 år, som fikk en herlig avslappet uke sammen. Det var en utrolig standard på de to toroms-leilighetene som lå vegg i vegg, altså enfor de foreldrene og minstejenta og en for de 3 guttene. Deilig stor dobbelseng - passelig hard madrass. Grei service og underholdning, og inkl badevakt for ungene. Det var så avslappet å kunne gå til hvert måltid hvor ungene selv kunne forsyne seg gang på gang med det de selv hadde lyst til (for ikke å snakke om alle de alkoholfrie drinkene de forsynte seg med i baren hele dagen). Altså all inklusive til en meget gunstig pris. Rimelig buss til byen Kos. Vi leide også 2 biler til kun 42 euro pr. stk. og dro på dagstur (ikke alt for mye trafikk, badet på 2 flotte sandstrender). Vår beste sydenopplevelse hittil.

10/10 Excellent

Sven, Østfold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell med alt du trenger på ferien
Vi stortrivdes på dette hotellet, og drar gjerne tilbake!

8/10 Good

Kenth, Lj-byhed

Liked: Cleanliness, staff & service
Iberostar panorama family
Inget lyxhotell men prisvärt all inclusive. Trevlig personal, särskilt receptionen och aktivetitetsteamet som hjälpte vårt ressällskap superbra.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar Panorama Family Kos
Meget bra opphold og spesielt god mat!