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Reviews of Stellatos House

2.5 out of 5
Stellatos House
Messolonghi 41, Kefalonia

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Positive: Great communication with the host, who allowed us to check in late; very nice and helpful host. Negatives: very strong smell in the apartment, most likely coming from the bathroom; the bathtub was very filthy, not cleaned and we have not been able to use it. Outdated furniture in the kitchen, beds very average. I do not recommend this place.
Stayed 1 night in Jul 2021
Response from Stellatos Eleftherios on 19 Jul,2021
Dear Ms Lungu first of all I would like to thank you for your kind words. The smell in the apartment unfortunately it comes from the cleaners used by the maid for your safety from covid19. As for the room before we give it for use, we carry out an inspection.We did not notice any dirt in the inspection. However, we apologize if we missed something.As for the furniture, the apartment was what you saw in the photo,so I think it was purely a matter of your choice. We also had suites that might have been closer to your taste and desires but had a different price. Kind Regards the Hotel Manager

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Sommerurlaub
2 Wochen im August Apartment mit 2 Schlafräumen, klimatisiert und 2 kleine Balkons Blick aufs Meer 3 Stöckiges Hotel Zimmer wurde täglich gereinigt, Duschvorhang sollte gewechselt werden, sonst alles OK Küche sehr spärlich eingerichtet Umgebung Bars, Restaurant in Fußdistanz Meer ca 500m (Hotel ist am Hügel) Hotelbetreiber sind sehr distanziert (bis auf den Chef ca 40 Jahre alt). Frühstück haben wir nicht konsumiert (sind in die Bar Octopus gegangen) - Keine Informationen und Tipps erhalten
Stayed 14 nights in Aug 2019
Response from Lefteris on 6 Sept,2019
Mr Christian , the problem starts from the company that you made the reservation and not from us, We gave you better apartment than this you booked. So you finally stayed at 65sq meters corner apartments with two separate berdrooms , one with king size bed and luxury matters, smart tv with Netflix , armchair and private balcony , the other bedroom has 2single beds ,tv, armchair and private balcony. The apartment has also dinning area kitchen , with oven, hobs , big fridge with refrigerator , electric kettle , toaster, microwave oven , a big wooden Oregon table and chairs. Also it has 4meters wardrobe and 10 sq meters bathroom with bathtub. Now you didn't want to pay the breakfast , you show us a paper from the first page of the company that you made the reservation , I explained you that we are not cooperating with this company I saw you at my laptop that we are not cooperating with them and all the detail we have for your reservation from the other company which we are cooperating and that it doesn't write any where about breakfast. Finally you decide to eat breakfast every day and the breakfast includes bread,toasts,cheeses,turkey, eggs, handmade jams , honey, yogurt, juices, coffee, tea, milk, ham , canned peaches, ricinci with different tastes , sugars brown-white, cereals/corn this is the basic breakfast and the premium has also bacon, sausages, fruits and some other things and all of our products are biological and not from massive production!Except of this you told that we didn't give you details..and I gave you 4pages with details and information about all the island at least I remember very good what I did. Finally I observe that the more you give to someone, the more he will ask without pay and without to be satisfy.But I will thank you because you give me the opportunity to write sime details for our Hotel the one & only with 5keys!

10/10 Excellent

Kassiani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Karin , Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nära stranden / bra avstånd till torget
Helt fantastiskt - så trevligt hotell så trevlig personal och allt var enastående
Stayed 7 nights in Jun 2017