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Reviews of Holiday Inn Greensboro Coliseum, an IHG Hotel

3 out of 5
Holiday Inn Greensboro Coliseum, an IHG Hotel
3005 West Gate City Boulevard, Greensboro, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1000 reviews" "
Rating 8 - Good. 248 out of 1000 reviews" "
Rating 6 - Okay. 55 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 4 nights in Apr 2024
Response from Kevin Raper on 6 May,2024
Thank you for your kind comments. We hope you will visit again soon.

8/10 Good

Shanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience.
Stayed 2 nights in Apr 2024
Response from Kevin Raper on 9 Apr,2024
Thank you! Please visit again soon.

8/10 Good

Dave

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Kevin Raper on 1 Apr,2024
Thank you for staying with us. Please visit again soon.

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, Do not have any complaints
Stayed 2 nights in Mar 2024
Response from Kevin Raper on 27 Mar,2024
Thank you so much for staying with us. We look forward to seeing you again soon.

8/10 Good

Adam

Stayed 1 night in Mar 2024
Response from Kevin Raper on 10 Apr,2024
Thank you for staying with us. Please visit again soon.

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Strange facility. Limited parking out front, which happened to have a lot of oversized trucks in a tight lot. Large amount of gated parking in the back. Only one elevator. My key became deactivated at some point after the initial use. The bathroom had been redone and was obvious on the door and shower with different marks and roughness. The shower had a 2/3 fixed glass partition so water bounces out and cold air flows in. Rain shower head looked nice but can barely be rotated. Didn’t matter with barely any water pressure.
Stayed 1 night in Mar 2024
Response from Kevin Raper on 18 Mar,2024
Thank you so much for your valued feedback. Our team uses this information to be better for all of our guests.The hotel does have 2 elevators for guests convenience and plenty of parking in the front and back for all of our guests. We again thank you for staying with us and hope you will visit again soon.

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Kevin Raper on 12 Mar,2024
Thank you. Please visit again soon.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, rooms were nice and comfortable.
Stayed 2 nights in Mar 2024
Response from Kevin Raper on 11 Mar,2024
Thank you! We are pleased you enjoyed your visit.Please come back to see us again soon.

10/10 Excellent

Ruthie

Stayed 1 night in Mar 2024
Response from Kevin Raper on 25 Mar,2024
Thank you for your review. We appreciate you staying with us and hope you can visit again soon.

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Kevin Raper on 26 Feb,2024
Thank you very much for staying with us. Please visit again soon.

10/10 Excellent

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kevin Raper on 26 Feb,2024
Thank you so much for staying with us. Our team looks forward to seeing you again soon.

10/10 Excellent

Brianna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed to stay here for a last minute obligation. Enjoyed the staff and accommodations made
Stayed 1 night in Feb 2024
Response from Kevin Raper on 22 Feb,2024
Thank you so much for staying with us. Please visit us again soon.

2/10 Terrible

Bernard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. Expedia dropped the ball and didn’t book my stay with the hotel. I was sent a confirmation number but Expedia told the hotel I never sent a payment. Go figure. Then a see a nine dollar charge from Expedia on my card. Again, go figure. The check in experience was very frustrating but the staff worked it out and I got a room.
Stayed 1 night in Feb 2024
Response from Kevin Raper on 19 Feb,2024
Thank you for staying with us. We are sorry for any confusion in the booking through the third party vendor.

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff very friendly
Stayed 2 nights in Feb 2024
Response from Kevin Raper on 12 Feb,2024
Thank you for staying with us. Please visit again soon.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kevin Raper on 12 Feb,2024
Thank you. Please visit again soon.

10/10 Excellent

Meaghan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean affordable hotel!
Stayed 1 night in Feb 2024
Response from Kevin Raper on 12 Feb,2024
Thank you so much for your kind comments. We look forward to seeing you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kevin Raper on 5 Feb,2024
Thank you for staying with us. Please visit us again soon.

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Kevin Raper on 5 Feb,2024
Thank you for staying with us. Please visit again soon.

10/10 Excellent

Jonice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
The stay was exactly what I needed. My friends andI were able to enjoy our trip with no problem. Knowing that we had a spectacular room that met the needs of each of us was the icing and cherry on top of the successful trip. Walking distance of multiple places to eat and not far from either shopping center was great too!
Stayed 2 nights in Jan 2024
Response from Kevin Raper on 29 Jan,2024
Thank you for staying with us and providing us kind comments. Our team looks forward to your next visit.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very short but the hotel was really nice. We go to Greensboro often for swim meets a couple times a year and not sure how we’ve missed staying here. Highly recommend
Stayed 1 night in Jan 2024
Response from Kevin Raper on 29 Jan,2024
Thank you so much for your kind comments. We look forward to you staying with us again soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Located near restaurants and big shopping mall.
Stayed 1 night in Jan 2024
Response from Kevin Raper on 29 Jan,2024
Thank you for staying with us. Please visit again soon.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kevin Raper on 29 Jan,2024
Thank you, please visit again soon.

2/10 Terrible

Yamileth

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service in the front desk so arrogant I asked to fix my room key biz wasn’t working and they were really rude assuming that I don’t know how use my room key!! So bad never will stay again at this hotel!
Stayed 2 nights in Jan 2024
Response from Kevin Raper on 29 Jan,2024
We apologize for the inconveniences you may have had during your visit. Thank you for bringing this to our attention.

4/10 Poor

Justin

Travelled with family
Disliked: Property conditions & facilities
Awful staff, stay here only if it's cheap
The staff acted like I was bothering them by even just being in the building. Seriously, I'd call them rude, but that'd mean they'd have even acknowledged me when I spoke to them.
Stayed 1 night in Jan 2024
Response from Kevin Raper on 29 Jan,2024
Thank you for your feedback. We use this information to be better for all of our guests in the future. Our team hopes you will give us another chance when you are in the area.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Check in was easy. Elevator was down so it was challenging getting all my stuff to the 3rd floor. But the staff was helpful. Rooms were clean and large. Poor water pressure and very small bathroom.
Stayed 2 nights in Jan 2024
Response from Kevin Raper on 29 Jan,2024
Thank you for staying with us. We have repaired the elevator. Please visit again soon.

10/10 Excellent

Jimmy Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff , this was the cleanest , spacious, nicest hotel I've stayed in for awhile . Keep up the great work
Stayed 1 night in Jan 2024
Response from Kevin Raper on 29 Jan,2024
Thank you so much for your kind review. We hope you can visit again soon.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Kevin Raper on 29 Jan,2024
Thank you, please visit again soon.

10/10 Excellent

Avia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kevin Raper on 29 Jan,2024
Thank you, please visit again soon.

10/10 Excellent

Tracy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the dtay
Response from Kevin Raper on 5 Feb,2024
Thank you, please visit again soon!

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kevin Raper on 29 Jan,2024
Thank you, please visit again soon.

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023
Response from Kevin Raper on 29 Jan,2024
Thank you, please visit again soon.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kevin Raper on 8 Dec,2023
Thank you for staying with us. Please visit again soon.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently, a nice place to stay.
Stayed 1 night in Dec 2023
Response from Kevin Raper on 8 Dec,2023
Thank you for being a repeat guest with us. We greatly appreciate you staying with us and look forward to your next visit.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Kevin Raper on 5 Dec,2023
Thank you for staying with us. Please visit again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kevin Raper on 5 Dec,2023
Thank you for visiting with us. We hope you can visit again very soon.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful venue with a friendly staff that was always willing to do whatever it took to make us feel comfortable I recommend this place for everybody
Stayed 2 nights in Nov 2023
Response from Kevin Raper on 30 Nov,2023
Thank you so much for your kind comments. We are so pleased that you enjoyed your visit with us and look forward to seeing you again soon.

10/10 Excellent

Thomas, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and the room was cozy!great sheets and comforter! Too
Stayed 1 night in Nov 2023
Response from Kevin Raper on 30 Nov,2023
Thank you so much for staying with us. We are pleased that you enjoyed our comfortable beds! Please visit again soon.

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great.
Stayed 1 night in Nov 2023
Response from Kevin Raper on 24 Nov,2023
Thank you for staying with us. Please visit again soon.

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 stay
It was a amazing experience and the one problem we did have was water pressure in shower needs some work.
Stayed 1 night in Nov 2023
Response from Kevin Raper on 24 Nov,2023
Thank you for staying with us and providing feedback. We hope you can visit again soon.

10/10 Excellent

LeeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
All of the employees were friendly and the rooms were clean. Hotel is located in a great place that is close to everything!
Stayed 1 night in Nov 2023
Response from Kevin Raper on 22 Nov,2023
Thank you so much for staying with us. Please visit again very soon.

2/10 Terrible

Robert M

Liked: Cleanliness, staff & service, property conditions & facilities
When you pay over $200/night for a room, it is unimaginable to me that you get charged extra for the breakfast the next morning. This is always an ammenity at most hotels.
Stayed 1 night in Nov 2023
Response from Kevin Raper on 20 Nov,2023
We encourage you to book a breakfast included package with your next visit.

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and furnishings. Convenient to coliseum
Stayed 1 night in Nov 2023
Response from Kevin Raper on 20 Nov,2023
Thank you for staying with us. We hope you will visit again soon.

8/10 Good

Shavonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the staff were friendly and knowledgeable.
Stayed 1 night in Nov 2023
Response from Kevin Raper on 20 Nov,2023
Thank you so much for your kind comments. We look forward to seeing you again soon.

8/10 Good

Denisha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable nice staff
Stayed 1 night in Nov 2023
Response from Kevin Raper on 20 Nov,2023
Thank you for staying with us. Please visit again soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were friendly and helpful at the desk.
Stayed 1 night in Nov 2023
Response from Kevin Raper on 20 Nov,2023
Thank you for your kind comments. We hope you can visit again soon.

10/10 Excellent

Andrea, Richmond

Travelled with partner
Liked: Cleanliness, staff & service
It’s dated and the night shift was not hospitable. Curtains would not close completely to block out light. We still enjoyed our stay.
Stayed 2 nights in Nov 2023
Response from Kevin Raper on 20 Nov,2023
Thank you for your feedback. We use this to be better for all of our guests. Our team hopes you can visit again soon.

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Ruth S. on 11 Nov,2023
Thank you for staying with us.

10/10 Excellent

Giovan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Kevin Raper on 8 Nov,2023
Thank you for staying with us. Please visit again soon.

10/10 Excellent

Otis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The staff was polite and friendly. The breakfast was delicious. The facility was clean and sanitized. I booked again for NCA&TSU Homecoming after checkout.
Stayed 2 nights in Nov 2023
Response from Kevin Raper on 7 Nov,2023
Thank you for staying with us and becoming a repeat guest. We look forward to seeing you again next year.

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Ruth S. on 7 Nov,2023
Thank you for your review. We hope you enjoyed your stay.