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Rating 10 - Excellent. 51 out of 291 reviews" "
10 - Excellent
51
Rating 8 - Good. 39 out of 291 reviews" "
8 - Good
39
Rating 6 - Okay. 42 out of 291 reviews" "
6 - Okay
42
Rating 4 - Poor. 49 out of 291 reviews" "
4 - Poor
49
Rating 2 - Terrible. 110 out of 291 reviews" "
2 - Terrible
110
5.4/10
Cleanliness
6.4/10
Staff & service
5.0/10
Amenities
5.4/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
10/10 Excellent
Renee
Travelled with family and small children, Travelled with pets
Room and property was clean. Manager and staff were very courteous and helpful. Stay was very comfortable and satisfying. I will return.
Renee
Stayed 1 night in May 2024
Response from Brand Experience Team on 13 May,2024
Hi Renee, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6
10/10 Excellent
Michelle
Travelled with pets, Travelled with partner
5 May,2024
Liked: Cleanliness, amenities
Property ok .
Michelle
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on 13 May,2024
Hi Michelle, Thank you for the 5-star rating!Natalie #Team6
Bed was broken and bathroom room was small and not up to date for the price the covers and pillows. Were dirty I went out and bought my own cover to put over the bed
Excellent staff, very accommodating, always available, kind of privately located w/ plenty of parking, a lot of restaurants and shopping along with other activities within 3-5 miles of the area…. just an excellent stay. I appreciate everything so much. I definitely recommend this location.
Room wall tagged. Difficult to navigate in my wheelchair.upstairs guests noisy!!!!!
Verified traveller
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on 20 Dec,2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
No room available upon arrival even though I booked the room prior to my arrival.
Judith
Stayed 1 night in Nov 2023
2/10 Terrible
Derrick
Business traveller
17 Nov,2023
Disliked: Staff & service, room comfort
It was dirty and smelled like crack
Derrick
Stayed 3 nights in Nov 2023
Response from Nancy Y. on 28 Nov,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
This hotel waited until I traveled to them an told me that they were over booked even though I had a reservation online, the receptionists attitude was horrible the lobby smelled horrible
Christy
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 13 Nov,2023
Hi Christy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
The pictures where deceiving. To much other business going on. People standing around didn’t feel safe. Not clean. My opinion displaced people living there
This was the literal worst and most horrific hotel experience I have ever had. The entire place was filthy and disgusting and both of the rooms we ended up in had multiple roaches of varying sizes. We were unable to leave to find another place because of traveling with elderly parents. My sister and I got no sleep because of being on bug patrol and also because the beds and bedding material were also so nasty. I complained, in a polite way, to the front desk and told them that obviously stock photos were being used for this hotel because the rooms and property look nothing like the rooms that show when you search. Also there were many people lurking about and acting suspicious. It was a negative zero and more rating.
This was one of the most nastiest hotels I've ever stayed in I would never stay at another Motel 6 everything was wrong about it everything noise all throughout the night doors slamming people running back and forth drugs being sold it was just very nasty and very uncomfortable
David
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 17 Oct,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
This is an extended stay facility. You should not have it available for an overnight stay. This facility is full of extended stay people and all of the problems that come with it. I would not stay here or recommend that anyone stays here.
This property was only bearable because of the front desk staff. The housekeeper cursed and argued with me about the rooms cleanliness, and said "this is the hood" as justification. There were bugs everywhere, I felt very uncomfortable the pictures do not match property. I got a refund and yeah just don't do it.
It appears to be a homeless hotel. It was dirty and smelled. I was given keys to a room that had grafiti on the door and inside was a pile of trash in the middle of floor and it smelled horrible. People were just lurking the property like zombies. I immediately went to desk and they issued a refund on my card. I did not stay.
shawn
Response from GM on 6 Jul,2023
it souund like your experience was bad , we are sorry you had to go through that . we are working on getting things better for all guest and upcoming guests . hope you will come back to give us a chance to make it up to you .
Booked room was unavailable so we had to find another hotel.
Verified traveller
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 26 Jun,2023
Hi Traveler,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Lilith#Team6
Nasty nasty room. Workers didn’t wanna seem to work
Marcus
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 24 Apr,2023
Hi Marcus,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
The queen size bed had a dip in tye mattress which made it VERY hard to sleep in. I have 4 plates in my neck (from chin to chest). Kept me in pain, could hardly sleep!
Kitty
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on 3 Apr,2023
Hi Kitty,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
4/10 Poor
Hubert
27 Mar,2023
Disliked: Property conditions & facilities
Not a fan of Studio 6
The building itself was up to date, but unfortunately the room was dark and old. Advertised as a room with kitchenette, but no dishes, utensils, or cooking supplies. Very noisy until 3:30 a.m. Very disappointed. Visiting the local museum and zoo was a plus.
Hubert
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on 3 Apr,2023
Hi Hubert,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
2/10 Terrible
Lequita
Travelled with family
23 Mar,2023
Liked: Staff & service
Disliked: Property conditions & facilities
They should just knock it down and rebuild it. The roaches is coming out the drains and you can here the people above you walk around in the rooms. I’ll NEVER stay at this hotel again. Id rather sleep in my car.
This place was so scary I didn’t stay. I walked upstairs to enter my room and had to step through dog feces that was smeared outside a room. Then I entered my room and the stench was unbearable. There were no light bulbs in the lamps by the bed, no remote for the television (which was on and blaring), and when I picked up the phone to call the front desk, the phone did not work at all. The door did not securely close and I did not feel safe at all. I understand that this was a budget hotel, but there are limits to what is acceptable. When I went back down to the front desk to tell her I had to leave she informed me I had to wait 68 days for a refund. I had pre-booked a stay here. On my way back from my business trip, which I canceled immediately upon leaving.
Peri
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 27 Mar,2023
Hi Peri,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6
2/10 Terrible
Katrina
29 Jan,2023
Katrina
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 21 Feb,2023
Hi Katrina,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
Response from Brand Experience Team on 21 Feb,2023
Hi Eddie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
Filthy room. Lobby was a mess. Parking area and halls had people playing talking playing music loud
Linda
Stayed 1 night in Oct 2022
Response from Nancy Y. on 14 Oct,2022
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
2/10 Terrible
Samantha
4 Sept,2022
Samantha
Stayed 1 night in Aug 2022
Response from Nancy Y. on 14 Oct,2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Run down and dirty, my tv was torn off the wall , toilet would not flush, smoke detector hanging off the wall, hole in shower wall were someone had punched through it, I went to complain and I was given another room , better but needed a upgrade too, I will not be staying there anymore.
It is not fit to stay in. I call they home office and made a complaint. I ask for some of my money back. Bed was not made it was not clear. And drugs smoking everyday
The elevator didn't work snd the trash cans around the property were all overflowing
Dore
Stayed 1 night in Jun 2022
Response from Nancy Y. on 15 Jun,2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Nancy Y.
#Team6
2/10 Terrible
Jayda
Business traveller
13 May,2022
Disliked: Cleanliness, staff & service
It was horrible surrounding rooms were very loud police were called m
Jayda
Stayed 1 night in May 2022
Response from Brand Experience Team on 26 May,2022
Dear Jayda,
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.
In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.