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Reviews of Sleep Inn at Greenville Convention Cente

2.5 out of 5
Sleep Inn at Greenville Convention Cente
231 N Pleasantburg Dr, Greenville, SC

Reviews

8.0

Very good

Rating 10 - Excellent. 311 out of 857 reviews" "
Rating 8 - Good. 313 out of 857 reviews" "
Rating 6 - Okay. 129 out of 857 reviews" "
Rating 4 - Poor. 56 out of 857 reviews" "
Rating 2 - Terrible. 48 out of 857 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roberdeau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jeanne McGill on 12 May,2024
Thank you for taking the time to review the Sleep Inn at Greenville Convention Center

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very helpful and professional.
Stayed 2 nights in May 2024
Response from Jeanne McGill on 12 May,2024
Thank you for taking the time to review the Sleep Inn at Greenville Convention Center.

2/10 Terrible

Madelyn

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The bed was supposed to be a queen and was clearly a full size mattress. The mattress also was not comfortable at all. Room was tiny.
Stayed 1 night in May 2024

10/10 Excellent

Sheila

Business traveller
Liked: Property conditions & facilities
The room was very clean. The location was only minutes away from where I needed to work. The area of town is a little neglected
Stayed 1 night in May 2024
Response from Jeanne McGill on 12 May,2024
Thank you for taking the time to review the Sleep Inn at Greenville Convention Center.We hope you will come visit us again.

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jeanne McGill on 12 May,2024
Thank you for taking the time to review the Sleep Inn at Greenville Convention Center.

10/10 Excellent

Sean-Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jeanne McGill on 12 May,2024
Thank you for taking the time to review the Sleep Inn at Greenville Convention Center

10/10 Excellent

Tierra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was continental breakfast, but it was decent. The hotel was clean, especially the room. The shower water was hot!
Stayed 1 night in Apr 2024

6/10 Okay

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2024

8/10 Good

Joe

Stayed 4 nights in Apr 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here a few times. Never an issue except the partners in the adjacent room argued all night long
Stayed 1 night in Apr 2024

10/10 Excellent

Misty, Conyers

Liked: Amenities
Nice staff Fast and efficient check in
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and refreshing
Stayed 1 night in Apr 2024

10/10 Excellent

Ritchie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in walking distance to the convention center. Krispy Kreme is across the street.
Stayed 1 night in Apr 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didn't enjoy was the bed was much too hard for my liking. It caused me to toss and turn often but it didn't leave me with any back pain, so that's a plus.
Stayed 2 nights in Apr 2024
Response from Jeanne McGill, Manager on 10 Apr,2024
Thank you for the perfect score for you most recent stay at the Sleep Inn at Greenville Convention Center. Hope you had a chance to enjoy our breakfast buffet in the morning.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Airport shuttle service was not available during my weekday stay. That was very disappointing and more expensive using Lyft.
Stayed 3 nights in Apr 2024
Response from Jeanne McGill, Manager on 10 Apr,2024
I am sorry that the shuttle was not available during your stay.

8/10 Good

Matthew

Travelled with family, Travelled with family and small children
Liked: Staff & service
Property was what we expected for the price range. Everything worked but there was some mild repair work needed here and there. Staff was extremely nice and they were very helpful - the staff monitoring breakfast were great as well. Walls between rooms were not insulated well at all. You could here normal conversation clear as day in the next rooms. Third floor also smelled like someone was smoking weed at all hours.
Stayed 4 nights in Mar 2024
Response from Jeanne McGill, Manager on 10 Apr,2024
Thank you for the review of the Sleep Inn at Greenville Convention Center. I am glad that you found our staff helpful and nice. We are always happy to help whenever possible.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the beds were very comfortable
Stayed 1 night in Mar 2024
Response from Jeanne McGill Manager on 26 Mar,2024
Thank you for the great review of the Sleep Inn at Greenville Convention Center. Our staff works hard to insure that our guest have a great place to stay when they choose to stay with us.

8/10 Good

Danica

Stayed 1 night in Mar 2024
Response from Jeanne McGiill, Manager on 10 Apr,2024
Thank you for taking the time to give us a review of your stay at the Sleep Inn at Greenville Convention Center. I hope that you will stay with us the next time you are in town.

8/10 Good

Kaitlyn

Stayed 1 night in Feb 2024
Response from Lina on 20 Mar,2024
Dear Kaitlyn,We are glad to hear you enjoyed your stay with us. Hope to see you soon.Sincerely,Lina CoxAGM/Sales Manager

10/10 Excellent

BILL

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeanne McGill, Manager on 25 Feb,2024
Thank you for the outstanding review of our hotel.

10/10 Excellent

Amanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The check in lady was fantastic and super friendly.
Stayed 1 night in Feb 2024
Response from Jeanne McGill, Manager on 25 Feb,2024
Thank you for the kind comment regarding our staff

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay just outside town, with easy access to getting downtown. Greenville is stunning!
Stayed 1 night in Feb 2024
Response from Jeanne McGill, Manager on 22 Feb,2024
Thank you for the great review of the Sleep Inn at Greenville Convention Center . We are really proud of our city it has a large town atmosphere with a small town feel.

10/10 Excellent

Irving

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jeanne McGill, Manager on 22 Feb,2024
Thank you for the kind response.

4/10 Poor

Hailey

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet seat was broken in the room. The rooms can use an update, there were other cosmetic issues, like stains in the carpet, chips in the tile floor. The shower water never got hot. The staff was really nice, and the location was convenient.
Stayed 1 night in Jan 2024
Response from Lina on 20 Mar,2024
Dear Guest,I would like to apologized for failing to meet your expectations. We hope you give us another chance to make it better.Sincerely,Lina CoxAGM/Sales Manager

10/10 Excellent

Terry

Liked: Staff & service, property conditions & facilities
Was ok
Stayed 1 night in Jan 2024
Response from Jeanne McGill on 22 Feb,2024
Thank you

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Turussell

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice hotel must say the beds were smaller than I expected but that's nitpicking great hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to everything i needed
Stayed 3 nights in Dec 2023

10/10 Excellent

mary

Stayed 2 nights in Dec 2023

8/10 Good

Dorothy

Stayed 2 nights in Oct 2023

6/10 Okay

Ramona

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Nice
Stayed 1 night in Dec 2023

2/10 Terrible

Abbey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Mary

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Thin walls
You could hear everything going on in the room, next door, including conversations, or TV. I even could hear the loud noise/music from the room across the hallway. The hallway had a smell of kitty litter as well. The second night was not as bad because no one was in the room next-door to me.
Stayed 2 nights in Nov 2023

10/10 Excellent

Steven

Stayed 3 nights in Oct 2023

6/10 Okay

Tray

Travelled with family and small children
Liked: Staff & service
Check in was an easy process, staff was friendly. The property was quite and easy access to the interstate. The room had a few issues, i found two roaches in the room, my 9 year old was locked in the bathroom because the door locked but wouldnt unlock. Had to break him out with a credit card. The entire 3rd floor smelled of Marijuana even though there was no smoking in this location.

6/10 Okay

Wallace

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Ethelene

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and very close to all the events
Stayed 3 nights in Nov 2023

10/10 Excellent

Kendrick

Comfortable
Stayed 1 night in Oct 2023

8/10 Good

Luke

Business traveller
My room smelled a little bit like smoke/marijuana when I checked in. I was able to run the fan and the AC to clear it out but that was a bit inconvenient.
Stayed 2 nights in Oct 2023

8/10 Good

Michael, Atlanta

Stayed 1 night in Oct 2023

8/10 Good

Sterling

Travelled with family, Business traveller
Liked: Property conditions & facilities
It was nice
Stayed 1 night in Oct 2023

8/10 Good

Alicia, Aynor

Travelled with family
Liked: Staff & service
No visible sign at the street. Kind young lady at check in.
Stayed 1 night in Oct 2023
Response from Jeanne McGill, Manager on 16 Oct,2023
We do have a sign in the front entry that is the only one we are permitted to have by the city of Greenville. We do however have a sign on the north and south faces of our tower that are visible from the road.

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for the price. The room was good, with really only two things that bothered me. First, like most hotels with room air conditioners, it took a few minutes to get used to that air conditioned smell, but after that it was fine. And the walls and ceilings do let in a bit more noise than I like. I do recommend it when attending events at the Greenville Convention Center, as it is a quick 10-minute walk away.
Stayed 3 nights in Oct 2023
Response from Jeanne Mcgill, Manager on 10 Oct,2023
Joseph, Thank you for the kind review of the Sleep Inn at Greenville Convention Center. We do think we are a great place to stay when attending any function in Greenville SC. We are located just 2 miles from downtown and only a block from the Convention Center( making us the closest hotel).

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Of Our Favorite Places
This is the second time that we've stayed at this location. Staff is very friendly. The room is very comfortable. The complimentary breakfast is very good with lots of options. The property is conveniently located, being only 10 minutes from downtown Greenville and adjacent to Interstate 385 for quick access to surrounding attractions. We intend to stay here again in the future.
Stayed 4 nights in Sep 2023
Response from Jeanne McGill on 10 Oct,2023
Catherine, We always look forward to seeing return guests at the Sleep Inn it lets us know we are doing something correct.Thanks for the review and we hope to see you again soon.

2/10 Terrible

Darrell

Stayed 1 night in Oct 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleased overall with the hotel and it's amenities. Breakfast had no fruit! From an Eco-friendly standpoint, too much use of plastics (for example on each and every paper coffee cup, the single serving creamers). Odd complaint, but the toilet was very short and low to the ground... very uncomfortable and difficult to use.
Stayed 2 nights in Sep 2023
Response from Jeanne McGill, Manager on 3 Oct,2023
Dear Jeffrey,The plastics are required by the health department to insure the safety of our guests which we take very seriously. As to the toilet issue we are in the process of replacing all of the standard height toilets throughout the hotel with chair height toilets for the very reasons that you mentioned. I am glad to see that other than those issues that you were pleased with the Sleep Inn at Greenville Convention Center.